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    Historia awarii Bitpay

    49 Bitpay incidents · październik 2020 — official updates, affected components, duration and resolution details.

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    Płatności faktur za pomocą DOGE są obecnie wyłączone.

    Początek 20 sierpnia 2026 18:05 UTC · 4d 3h

    Pending
    Dotknięte komponenty
    API Invoice - DOGE
    1. 20 sierpnia 2026 18:05 UTCinvestigating

      Mamy wyłączone płatności faktur za pomocą DOGE podczas badania powiązanego problemu.

    2. 24 sierpnia 2026 21:46 UTCresolved

      DOGE został przywrócony.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Optymizm obecnie wyłączony

    Początek 7 lipca 2026 18:24 UTC · 1h 52m

    OutagePoważny incydent
    Dotknięte komponenty
    API Invoice - ETH
    1. 7 lipca 2026 18:24 UTCinvestigating

      Ze względu na problem zawiesiliśmy płatności w sieci optymizmu. Śledztwo trwa.

    2. 7 lipca 2026 18:57 UTCidentified

      Problem został zidentyfikowany i jest w trakcie wdrażania.

    3. 7 lipca 2026 20:16 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Intermittent Inaccessibility

    Początek 29 kwietnia 2026 17:15 UTC · 1h 7m

    OutagePoważny incydent
    Dotknięte komponenty
    Bitpay HealthCheckBitpay HealthCheck (Sandbox)
    1. 29 kwietnia 2026 17:15 UTCidentified

      Some users are experiencing difficulties connecting to BitPay.com. We have identified the root cause and are working on deploying a fix.

    2. 29 kwietnia 2026 18:03 UTCidentified

      This issue has been resolved

    3. 29 kwietnia 2026 18:21 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 29 kwietnia 2026 18:22 UTCresolved

      This incident has been resolved.

    ETH and USDC on the BASE network are currently disabled.

    Początek 15 lutego 2026 04:36 UTC · 18d 17h

    IssuesDrobny incydent
    Dotknięte komponenty
    API Invoice - USDCAPI Invoice - ETH
    1. 15 lutego 2026 04:36 UTCinvestigating

      We have identified an error affecting payments on the Base network. We have disabled payments with ETH and USDC on the Base network at this time while we are investigating. Payments via the Ethereum, Arbitrum, and Optimism networks are not affected.

    2. 5 marca 2026 21:47 UTCresolved

      This incident has been resolved.

    Solana Network Disabled for Payments

    Początek 20 września 2025 00:06 UTC · 115d 18h

    IssuesDrobny incydent
    Dotknięte komponenty
    API Invoice
    1. 20 września 2025 00:06 UTCinvestigating

      Due to an issue we are experiencing, we have disabled the Solana network for payments.

    2. 13 stycznia 2026 18:49 UTCresolved

      This incident has been resolved.

    ETH and USDC on the BASE network are currently disabled.

    Początek 28 maja 2025 16:55 UTC · 1d 21h

    IssuesDrobny incydent
    Dotknięte komponenty
    API Invoice
    1. 28 maja 2025 16:55 UTCinvestigating

      Due to an issue we were experiencing, we've disabled ETH and USDC on the BASE network. The appropriate teams are looking into when we can re-enable these currencies. All other currencies remain operational.

    2. 30 maja 2025 14:27 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Początek 6 kwietnia 2025 02:43 UTC · 14h 53m

    IssuesDrobny incydent
    Dotknięte komponenty
    API Invoice
    1. 6 kwietnia 2025 02:43 UTCinvestigating

      We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

    2. 6 kwietnia 2025 17:36 UTCresolved

      This incident has been resolved.

    Intermittent Errors

    Początek 5 kwietnia 2025 21:52 UTC · 4h 48m

    Pending
    Dotknięte komponenty
    API Invoice
    1. 5 kwietnia 2025 21:52 UTCinvestigating

      We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

    2. 6 kwietnia 2025 02:40 UTCresolved

      This incident has been resolved.

    Polygon Network Issues on Invoice

    Początek 20 lutego 2025 02:55 UTC · 18h 50m

    IssuesDrobny incydent
    Dotknięte komponenty
    API Invoice - MATIC
    1. 20 lutego 2025 02:55 UTCinvestigating

      We are investigating issues with payments on the Polygon network. Until we have resolved the issue we are disabling payments via Polygon.

    2. 20 lutego 2025 15:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 lutego 2025 21:46 UTCresolved

      This incident has been resolved.

    Unable to create invoices

    Początek 11 marca 2024 16:51 UTC · 2h 15m

    OutageKrytyczny incydent
    Dotknięte komponenty
    API InvoiceAPI Invoice - BUSDAPI Invoice - USDCAPI Invoice - ETHAPI Invoice - XRPAPI Invoice - PAXAPI Invoice - DOGEAPI Invoice - BCHAPI Invoice - GUSDAPI Invoice - BTC
    1. 11 marca 2024 16:51 UTCinvestigating

      We have been notified that some customers are unable to create invoices on the BitPay platform. We are currently investigating the issue.

    2. 11 marca 2024 19:06 UTCresolved

      This incident has been resolved.

    Lightning Payments Temporarily Disabled

    Początek 1 grudnia 2023 22:06 UTC · 2d 18h

    OutagePoważny incydent
    Dotknięte komponenty
    API Invoice - BTC
    1. 1 grudnia 2023 22:06 UTCinvestigating

      We are currently seeing an issue where Bitcoin Lightning Network payments are having incorrect fees assigned, and as such are causing payment exceptions. We have deactivated Lightning payments while the appropriate team is investigating this issue.

    2. 4 grudnia 2023 16:56 UTCresolved

      The underlying issue has been resolved, and we have reactivated Lightning payments.

    Sporadic Errors With BitPay Wallet

    Początek 14 listopada 2023 00:29 UTC · 4m

    IssuesDrobny incydent
    Dotknięte komponenty
    XRPBTCETH & ERC20Bitcore Wallet ServiceBCHDOGE
    1. 14 listopada 2023 00:29 UTCinvestigating

      Some users are seeing sporadic errors when attempting to use or load a wallet in the BitPay Wallet app. We are currently investigating this issue.

    2. 14 listopada 2023 00:32 UTCresolved

      This incident has been resolved.

    ETH Slowness

    Początek 6 listopada 2023 23:56 UTC · 0m

    Pending
    Dotknięte komponenty
    ETH & ERC20
    1. 6 listopada 2023 23:56 UTCresolved

      We experienced some issues with our ETH nodes. We have resolved the issue; some users may see delays for the next few hours as our systems recover.

    MATIC and other Polygon Payments Disabled

    Początek 13 października 2023 14:10 UTC · 2d 23h

    OutagePoważny incydent
    Dotknięte komponenty
    API Invoice - MATIC
    1. 13 października 2023 14:10 UTCinvestigating

      We have disabled MATIC payments and other payments on the Polygon network while we investigate an issue.

    2. 16 października 2023 14:04 UTCresolved

      This incident has been resolved.

    BTC Mainnet Synching Slowly

    Początek 10 maja 2023 15:23 UTC · 3h 41m

    IssuesDrobny incydent
    Dotknięte komponenty
    BTC
    1. 10 maja 2023 15:23 UTCinvestigating

      We are experiencing slow updates to BTC balances in the BitPay Wallet app. Our appropriate technical teams are aware of the issue and are investigating. This does not affect the sending of funds.

    2. 10 maja 2023 19:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 maja 2023 19:03 UTCresolved

      This incident has been resolved.

    Slowness Reported

    Początek 22 grudnia 2022 18:34 UTC · 1h 25m

    IssuesDrobny incydent
    Dotknięte komponenty
    API InvoiceBitpay HealthCheck
    1. 22 grudnia 2022 18:34 UTCinvestigating

      We are currently seeing some slowness with BitPay systems that may result in service degradation. The appropriate teams are currently looking into this issue.

    2. 22 grudnia 2022 19:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 grudnia 2022 19:59 UTCresolved

      This incident has been resolved.

    ETH and ERC-20 Tokens Disabled

    Początek 19 grudnia 2022 19:46 UTC · 1h 16m

    IssuesDrobny incydent
    Dotknięte komponenty
    API Invoice - BUSDAPI Invoice - USDCAPI Invoice - ETHAPI Invoice - GUSD
    1. 19 grudnia 2022 19:46 UTCinvestigating

      We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.

    2. 19 grudnia 2022 21:03 UTCresolved

      We have re-enabled ETH and ERC-20 tokens.

    Instability with BitPay.com

    Początek 25 listopada 2022 18:55 UTC · 2h 18m

    IssuesDrobny incydent
    Dotknięte komponenty
    API InvoiceBitpay HealthCheckBitcore Wallet Service
    1. 25 listopada 2022 18:55 UTCinvestigating

      We are currently experiencing instability with BitPay.com and associated applications. The appropriate teams are investigating.

    2. 25 listopada 2022 19:27 UTCmonitoring

      Stability has been restored and our development teams are monitoring.

    3. 25 listopada 2022 21:13 UTCresolved

      This incident has been resolved.

    Lightning Payments Temporarily Disabled

    Początek 18 listopada 2022 16:52 UTC · 22h 6m

    IssuesDrobny incydent
    Dotknięte komponenty
    API Invoice
    1. 18 listopada 2022 16:52 UTCinvestigating

      We have received reports of Lightning Network payments not appropriately applying to invoices; we have disabled payment via Lightning while we investigate this issue.

    2. 18 listopada 2022 21:50 UTCidentified

      The issue has been identified and we are working to put a fix in place.

    3. 19 listopada 2022 14:58 UTCresolved

      This incident has been resolved.

    Sporadic black screen or white screen issues

    Początek 14 listopada 2022 21:51 UTC · 2d 19h

    IssuesDrobny incydent
    Dotknięte komponenty
    Bitcore Wallet Service
    1. 14 listopada 2022 21:51 UTCinvestigating

      Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.

    2. 17 listopada 2022 17:02 UTCresolved

      This incident has been resolved.