Historia awarii Brainpop

1. 26 października 2026 18:07 UTCinvestigating

   Zdajemy sobie sprawę z problemu uniemożliwiającego ładowanie filmów w produktach BrainPOP. Zidentyfikowaliśmy przyczynę z jednym z naszych dostawców usług, który aktywnie pracuje nad naprawą. Inne funkcje witryny pozostają dostępne. Wyślemy aktualizację, jak tylko filmy znów będą działać. Przepraszamy za zakłócenie waszej klasy.

2. 26 października 2026 19:18 UTCmonitoring

   Zaimplementowano fix i filmy ponownie ładują produkty BrainPOP. Monitorujemy, by potwierdzić, że wszystko jest w pełni przywrócone.

3. 26 października 2026 20:01 UTCresolved

   Kwestia ta została rozwiązana. Wycofanie się było spowodowane problemem z jednym z naszych dostawców usług trzecich. Filmy były niedostępne w produktach BrainPOP przez około 2 godziny dzisiejszego popołudnia i teraz ładują normalnie. Dziękuję za cierpliwość i przepraszamy za zakłócenie waszej klasy.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 28 września 2026 14:20 UTCinvestigating

   Obecnie badamy problem powodujący niepowodzenie logowania dla niektórych użytkowników logujących się za pośrednictwem Google Single Sign- On (SSO). Ma to wpływ na podzbiór rachunków szkolnych i okręgowych. Nasz zespół inżynieryjny aktywnie pracuje nad zidentyfikowaniem przyczyny, a my opublikujemy aktualizację jak tylko będziemy mieli więcej informacji.

2. 28 września 2026 16:14 UTCresolved

   Ten incydent został rozwiązany. Wcześniej, niektórzy użytkownicy doświadczyli błędów logowania za pośrednictwem Google Single Sign- On (SSO), wpływając na podzbiór rachunków szkolnych i okręgowych. Nasz zespół inżynieryjny zidentyfikował przyczynę i wprowadził rozwiązanie, które zostało zweryfikowane jako przywrócenie normalnego dostępu. Logowanie Google SSO działa normalnie. Przepraszamy za wszelkie niedogodności.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 20 lipca 2026 18:10 UTCinvestigating

   Zidentyfikowaliśmy problem z wydajnością bazy danych wpływający na funkcjonalność konta i działalności studentów. Niektórzy użytkownicy mogą doświadczać błędów lub opóźnień przy tworzeniu konta, statusie konta lub zapisywaniu / synchronizacji aktywności i postępu. Teraz go naprawiamy. Podczas tego okna (około 1 godziny) niektóre funkcje związane z oszczędzaniem lub synchronizacją aktywności studenckiej mogą być tymczasowo zdegradowane lub niedostępne. Większość funkcjonalności obiektu ma pozostać normalna. Wrzucimy aktualizację, gdy naprawimy sprawę.

2. 20 lipca 2026 20:49 UTCresolved

   Fix został zastosowany i potwierdziliśmy, że tworzenie konta, status konta i oszczędzanie aktywności / synchronizacja działają normalnie. Cała funkcjonalność wraca do normy. Dziękuję za cierpliwość.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 18 maja 2026 13:01 UTCinvestigating

   this is a test

2. 18 maja 2026 13:02 UTCresolved

   test complete

1. 12 maja 2026 15:56 UTCinvestigating

   We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.

2. 12 maja 2026 18:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 maja 2026 18:14 UTCresolved

   We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.

1. 12 maja 2026 14:12 UTCinvestigating

   We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.

2. 12 maja 2026 14:50 UTCinvestigating

   We are continuing to investigate this issue. BrainPOP is currently unavailable. Our team is actively working on a resolution and we will provide another update shortly. We apologize for the inconvenience.

3. 12 maja 2026 15:04 UTCresolved

   BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.

1. 15 kwietnia 2026 17:51 UTCinvestigating

   We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.

2. 15 kwietnia 2026 18:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 15 kwietnia 2026 18:10 UTCresolved

   The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.

1. 20 października 2025 13:44 UTCinvestigating

   We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.

2. 20 października 2025 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 października 2025 19:36 UTCmonitoring

   As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.

4. 20 października 2025 20:03 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20 października 2025 23:45 UTCresolved

   As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.

1. 10 marca 2025 13:35 UTCinvestigating

   Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!

2. 10 marca 2025 13:36 UTCinvestigating

   We will provide updates as we work toward a resolution.

3. 10 marca 2025 14:55 UTCinvestigating

   We are continuing to investigate this issue.

4. 10 marca 2025 15:55 UTCresolved

   Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!

1. 2 lipca 2024 12:55 UTCinvestigating

   Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.

2. 2 lipca 2024 14:25 UTCinvestigating

   We are continuing to investigate this issue with our provider.

3. 2 lipca 2024 16:30 UTCidentified

   A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.

4. 2 lipca 2024 17:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 lipca 2024 17:29 UTCresolved

   This incident has been resolved.

1. 20 maja 2024 15:21 UTCinvestigating

   We are currently investigating an issue with LTI login errors to our application homepages. We are actively looking into this issue and will provide an update as soon as possible!

2. 20 maja 2024 17:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 maja 2024 18:02 UTCresolved

   This incident has been resolved.

1. 11 stycznia 2024 21:25 UTCinvestigating

   Users may be experiencing errors playing some of our movies. We're looking into this issue with our CDN provider.

2. 11 stycznia 2024 22:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 stycznia 2024 15:36 UTCresolved

   This incident has been resolved.

1. 17 sierpnia 2023 14:14 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 17 sierpnia 2023 14:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 sierpnia 2023 14:46 UTCresolved

   This incident has been resolved.

1. 28 listopada 2022 14:42 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 28 listopada 2022 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28 listopada 2022 16:01 UTCresolved

   This incident has been resolved.

1. 1 sierpnia 2021 00:00 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it!

2. 1 sierpnia 2021 00:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 sierpnia 2021 00:06 UTCresolved

   This incident has been resolved.

1. 19 lipca 2021 19:54 UTCinvestigating

   We are investigating an issue with our Store Checkout flows, causing users to receive a spinner on order submission. Credit cards are not being charged in these cases.

2. 19 lipca 2021 20:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 lipca 2021 20:28 UTCidentified

   We are continuing to work on a fix for this issue.

4. 19 lipca 2021 21:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 lipca 2021 21:25 UTCresolved

   This incident has been resolved.

1. 12 stycznia 2021 19:01 UTCidentified

   Users may be experiencing site slowness, errors logging in, or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 12 stycznia 2021 19:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 stycznia 2021 19:29 UTCresolved

   This incident has been resolved.

1. 4 grudnia 2020 19:16 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 4 grudnia 2020 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 grudnia 2020 22:23 UTCresolved

   This incident has been resolved.

1. 19 listopada 2020 18:21 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 19 listopada 2020 18:38 UTCmonitoring

   Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.

3. 19 listopada 2020 19:16 UTCresolved

   This incident has been resolved.

1. 9 października 2020 11:41 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 9 października 2020 12:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 października 2020 13:54 UTCidentified

   Our site issues appear to be related to an AWS outage in the Northeast Region. We are attempting to work around this issue to restore services to our sites, and will continue to update.

4. 9 października 2020 15:14 UTCidentified

   We have not been able to work around this outage to restore service to our sites, but are still working on mitigating the issue.

5. 9 października 2020 17:01 UTCidentified

   We are continuing to work on a fix for this issue.

6. 9 października 2020 17:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 9 października 2020 17:49 UTCmonitoring

   We are continuing to monitor for any further issues, but site service has been restored.

8. 9 października 2020 18:10 UTCresolved

   This incident has been resolved.