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    52 Bugsnag incidents · maj 2023 — official updates, affected components, duration and resolution details.

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    Issues with the Traces and Spans API

    Początek 1 października 2026 14:34 UTC · 1d 22h

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag OTLP Trace Reporting API
    1. 1 października 2026 14:34 UTCinvestigating

      Doświadczamy problemów z API Śladów i Przestrzeni i badamy sprawę. W tym okresie może dojść do utraty danych w zakresie wskaźników wydajności, chociaż SDK Performance BugSnag 's SDK ponownie wypróbują przesyłanie danych trace and span.

    2. 1 października 2026 20:18 UTCinvestigating

      Przeprowadziliśmy badania i służby się ustabilizowały. Będziemy monitorować wydajność systemu w miarę trwania śledztwa.

    3. 2 października 2026 18:38 UTCmonitoring

      Zastosowano stałe rozwiązanie i usługi wróciły do typowej eksploatacji. Zespół będzie nadal monitorował, aby zapewnić spójne działanie systemu.

    4. 3 października 2026 13:07 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Opóźnienia w rozpatrywaniu sesji

    Początek 20 sierpnia 2026 17:36 UTC · 2h 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag DashboardBugSnag Sessions API
    1. 20 sierpnia 2026 17:36 UTCinvestigating

      Nasze przetwarzanie sesji jest obecnie wolniejsze ze względu na awarię usług w regionie GCP, a sprawozdawczość będzie również doświadczać zwiększonego opóźnienia. Monitorujemy sytuację.

    2. 20 sierpnia 2026 17:57 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    3. 20 sierpnia 2026 19:57 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Issues with the BugSnag Error Reporting API

    Początek 22 stycznia 2026 16:54 UTC · 1h 16m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag Error Reporting API
    1. 22 stycznia 2026 16:54 UTCinvestigating

      We are currently investigating issues with possible disruption to the BugSnag Error Reporting API.

    2. 22 stycznia 2026 18:10 UTCresolved

      This incident has been resolved.

    BugSnag Marketing Site Down

    Początek 18 listopada 2025 14:40 UTC · 3h 3m

    Pending
    1. 18 listopada 2025 14:40 UTCidentified

      Due to a reported global Cloudflare outage, the BugSnag marketing site may currently be inaccessible for some users. This will not impact any BugSnag dashboard functionality or BugSnag APIs. Users can still access the BugSnag dashboard by navigating to app.bugsnag.com

    2. 18 listopada 2025 17:43 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Początek 11 listopada 2025 08:49 UTC · 37m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag DashboardBugSnag Error Reporting APIBugSnag Sessions API
    1. 11 listopada 2025 08:49 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to upload and view their errors.

    2. 11 listopada 2025 08:55 UTCidentified

      The issue has been identified and a fix has been implemented.

    3. 11 listopada 2025 08:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11 listopada 2025 09:26 UTCresolved

      This incident has been resolved.

    Some uploads are failing with a 403 forbidden error message

    Początek 10 listopada 2025 11:33 UTC · 6m

    OutagePoważny incydent
    Dotknięte komponenty
    BugSnag Upload API
    1. 10 listopada 2025 11:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10 listopada 2025 11:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 listopada 2025 11:39 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Początek 7 listopada 2025 02:59 UTC · 6h 34m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag DashboardBugSnag Error Reporting API
    1. 7 listopada 2025 02:59 UTCinvestigating

      We are currently investigating this issue.

    2. 7 listopada 2025 03:30 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to view their errors.

    3. 7 listopada 2025 03:34 UTCinvestigating

      We’re still investigating the root cause.

    4. 7 listopada 2025 09:33 UTCresolved

      This incident has been resolved.

    AWS outage impacting SmartBear ID logins and email notifications

    Początek 20 października 2025 10:11 UTC · 48m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag Dashboard
    1. 20 października 2025 10:11 UTCmonitoring

      An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident. The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760954629

    2. 20 października 2025 10:59 UTCresolved

      This incident has been resolved.

    Delays in Macho event processing

    Początek 29 czerwca 2025 19:15 UTC · 50m

    Pending
    1. 29 czerwca 2025 19:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29 czerwca 2025 20:04 UTCresolved

      This incident has been resolved.

    Macho Event processing delays

    Początek 2 kwietnia 2025 22:13 UTC · 2h 40m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag Error Reporting API
    1. 2 kwietnia 2025 22:13 UTCinvestigating

      We are currently investigating this issue.

    2. 3 kwietnia 2025 00:53 UTCresolved

      This incident has been resolved.

    Event processing delays

    Początek 21 lutego 2025 19:57 UTC · 3h 1m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag Error Reporting API
    1. 21 lutego 2025 19:57 UTCinvestigating

      As of 19:49 UTC, we are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard. We’re still investigating the root cause.

    2. 21 lutego 2025 20:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 lutego 2025 22:47 UTCmonitoring

      Events are processing, but there may still be some delays. We are continuing to monitor this.

    4. 21 lutego 2025 22:58 UTCresolved

      This incident has been resolved.

    Degraded performance in Error Reporting API

    Początek 16 stycznia 2025 17:15 UTC · 0m

    Pending
    1. 16 stycznia 2025 18:02 UTCresolved

      Degraded performance between 17:15 and 17:40 UTC which included a backlog in Unity event processing. Customers may experience delays in integration processing (e.g. webhooks) between 17:15 and 18:02 UTC.

    Broken Slack Integration buttons for updating error statuses.

    Początek 3 grudnia 2024 23:12 UTC · 10h 27m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag Dashboard
    1. 3 grudnia 2024 23:12 UTCinvestigating

      We are currently investigating issues with broken Slack Integration buttons for updating error statuses.

    2. 4 grudnia 2024 09:39 UTCresolved

      This incident has been resolved

    Temporary Degraded Performance in BugSnag Error Reporting API

    Początek 3 grudnia 2024 01:55 UTC · 0m

    Pending
    1. 3 grudnia 2024 12:22 UTCresolved

      The BugSnag Error Reporting API encountered a small period of increased latency, and an elevated rate of 502 responses between 1:55am - 2:00am UTC on Tuesday, 3rd of December. Events that were attempted to be reported during this time may have been lost, but some notifiers will have retried and successfully reported events that initially failed.

    BugSnag service outage

    Początek 29 października 2024 15:00 UTC · 50m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag DashboardBugSnag Error Reporting API
    1. 29 października 2024 15:00 UTCinvestigating

      We are currently experiencing an outage. The dashboard may not be accessible and there may be delays to event processing. We are investigating this issue.

    2. 29 października 2024 15:45 UTCmonitoring

      The dashboard is now accessible and there may be delays to event processing. We are continuing to monitor this.

    3. 29 października 2024 15:50 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS and mobile errors

    Początek 30 września 2024 16:03 UTC · 6h 33m

    IssuesDrobny incydent
    Dotknięte komponenty
    BugSnag Upload API
    1. 30 września 2024 16:03 UTCmonitoring

      Some mapping files uploaded between 10 and 11 AM UTC may not be available for the symbolication of events. Resolution is underway to make these available and is complete for Proguard, .so mappings, and soon dSYMs. Processing of all affected source maps will take a little longer. Any uploads since 11 AM UTC are not affected.

    2. 30 września 2024 22:36 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS errors

    Początek 25 września 2024 22:00 UTC · 0m

    Pending
    1. 30 września 2024 15:42 UTCresolved

      From 26/09/2024 10:00 AM UTC to 30/09/2024 10:00 AM UTC there was an issue where one of our services failed to correctly fetch and apply source maps from remote storage. This issue resulted in mapping files not being applied to certain frames in some events.

    BugSnag Dashboard Outage

    Początek 19 września 2024 16:19 UTC · 1h 18m

    Pending
    1. 19 września 2024 16:19 UTCinvestigating

      We are currently experiencing an outage on the BugSnag dashboard, and there may be delays to event processing. We are investigating this.

    2. 19 września 2024 16:49 UTCmonitoring

      The BugSnag dashboard is now operational. We are continuing to monitor this.

    3. 19 września 2024 17:37 UTCresolved

      This incident has been resolved.

    Delays in event processing

    Początek 7 września 2024 10:30 UTC · 0m

    Pending
    1. 10 września 2024 08:44 UTCresolved

      We experienced a brief outage, resulting in our release and hooks endpoints returning 5xx response's for a few minutes.

    Issues with BugSnag Event processing times

    Początek 15 sierpnia 2024 14:14 UTC · 7h 3m

    Pending
    1. 15 sierpnia 2024 14:14 UTCinvestigating

      We are currently investigating issues with slow event processing times.

    2. 15 sierpnia 2024 15:47 UTCinvestigating

      Investigating issues on the Dashboard where event information is not loading.

    3. 15 sierpnia 2024 16:31 UTCidentified

      Event information should now be loading on the Dashboard.

    4. 15 sierpnia 2024 20:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15 sierpnia 2024 21:17 UTCresolved

      This incident has been resolved.