Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Historia awarii Carrot

    31 Carrot incidents · styczeń 2019 — official updates, affected components, duration and resolution details.

    Wróć do bieżącego statusu

    User account dasbhoard

    Początek 29 stycznia 2026 02:28 UTC · 15m

    OutagePoważny incydent
    Dotknięte komponenty
    User Account Admin
    1. 29 stycznia 2026 02:28 UTCinvestigating

      We are currently investigating this issue.

    2. 29 stycznia 2026 02:43 UTCresolved

      This incident has been resolved.

    Carrot CRM Integration Offline

    Początek 24 stycznia 2026 17:22 UTC · 16m

    OutagePoważny incydent
    Dotknięte komponenty
    Member Websites
    1. 24 stycznia 2026 17:22 UTCidentified

      There is an issue with some Carrot Web form submissions being sent to Carrot CRM. Over night there were errors on page load when this issue was hit. Form entries are saved and available in Carrot Web → Forms, but some are not being successfully transferred to Carrot CRM.

    2. 24 stycznia 2026 17:34 UTCmonitoring

      A fix has been implemented and is being validated.

    3. 24 stycznia 2026 17:38 UTCresolved

      This has been validated as resolved for new incoming form submissions

    Sales site outage

    Początek 18 listopada 2025 17:36 UTC · 18m

    Pending
    1. 18 listopada 2025 17:36 UTCinvestigating

      We are currently investigating this issue.

    2. 18 listopada 2025 17:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 listopada 2025 17:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 listopada 2025 17:53 UTCresolved

      This incident has been resolved.

    Network timeouts

    Początek 12 maja 2025 23:02 UTC · 1h 16m

    OutageKrytyczny incydent
    Dotknięte komponenty
    User Account AdminMember WebsitesAPI
    1. 12 maja 2025 23:02 UTCinvestigating

      We are currently investigating this issue.

    2. 12 maja 2025 23:18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 maja 2025 23:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 maja 2025 23:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 maja 2025 00:17 UTCresolved

      This incident has been resolved.

    User account admin outage

    Początek 6 czerwca 2024 19:44 UTC · 1h 41m

    OutagePoważny incydent
    Dotknięte komponenty
    User Account AdminAPI
    1. 6 czerwca 2024 19:44 UTCinvestigating

      We are currently investigating this issue.

    2. 6 czerwca 2024 19:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 czerwca 2024 19:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 czerwca 2024 20:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 6 czerwca 2024 21:24 UTCresolved

      This incident has been resolved.

    Text message issues

    Początek 24 sierpnia 2023 21:35 UTC · 22d 1h

    IssuesDrobny incydent
    Dotknięte komponenty
    Member WebsitesAPI
    1. 24 sierpnia 2023 21:35 UTCinvestigating

      We are currently experiencing text message deliverability issues with T-mobile/Sprint network. Please ensure that your email notifications are turned on.

    2. 25 sierpnia 2023 19:30 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 września 2023 23:31 UTCresolved

      We narrowed this issue down to a specific outgoing phone number's reputation with T-Mobile and have cycled in a new phone number to replace it.

    Networking latency

    Początek 17 lipca 2023 15:56 UTC · 4h 59m

    IssuesDrobny incydent
    Dotknięte komponenty
    User Account AdminAPI
    1. 17 lipca 2023 15:56 UTCinvestigating

      We are currently investigating this issue.

    2. 17 lipca 2023 15:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 lipca 2023 16:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 lipca 2023 18:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17 lipca 2023 20:55 UTCresolved

      This incident has been resolved.

    Networking latency

    Początek 12 lipca 2023 15:32 UTC · 2h 13m

    IssuesDrobny incydent
    Dotknięte komponenty
    User Account AdminAPI
    1. 12 lipca 2023 15:32 UTCinvestigating

      We are currently investigating this issue.

    2. 12 lipca 2023 15:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 lipca 2023 16:08 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 12 lipca 2023 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 12 lipca 2023 17:45 UTCresolved

      This incident has been resolved.

    Network timeout

    Początek 28 czerwca 2023 22:49 UTC · 3h 6m

    OutagePoważny incydent
    Dotknięte komponenty
    User Account Admin
    1. 28 czerwca 2023 22:49 UTCinvestigating

      We are currently investigating this issue.

    2. 28 czerwca 2023 23:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 czerwca 2023 01:55 UTCresolved

      This incident has been resolved.

    Network issues

    Początek 22 maja 2023 16:17 UTC · 9m

    OutagePoważny incydent
    Dotknięte komponenty
    User Account AdminMember Websites
    1. 22 maja 2023 16:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 maja 2023 16:20 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 22 maja 2023 16:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 maja 2023 16:26 UTCresolved

      This incident has been resolved.

    Networking issues

    Początek 12 marca 2023 07:20 UTC · 2h 0m

    IssuesDrobny incydent
    Dotknięte komponenty
    User Account AdminAPI
    1. 12 marca 2023 07:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12 marca 2023 08:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 marca 2023 08:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 marca 2023 09:20 UTCresolved

      This incident has been resolved.

    Network issues

    Początek 8 marca 2023 14:29 UTC · 2h 24m

    IssuesDrobny incydent
    Dotknięte komponenty
    User Account AdminMember WebsitesAPI
    1. 8 marca 2023 14:29 UTCinvestigating

      We are currently investigating this issue.

    2. 8 marca 2023 14:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 marca 2023 16:53 UTCresolved

      This incident has been resolved.

    Network timeout

    Początek 7 lutego 2023 19:27 UTC · 57m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Member Websites
    1. 7 lutego 2023 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 7 lutego 2023 19:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 lutego 2023 20:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 lutego 2023 20:25 UTCresolved

      This incident has been resolved.

    Legacy custom domain settings

    Początek 22 stycznia 2023 18:34 UTC · 25d 0h

    Pending
    Dotknięte komponenty
    Member Websites
    1. 22 stycznia 2023 18:34 UTCinvestigating

      There's a small portion of sites launched before 2019 having trouble being reached by Verizon devices. If this is you, please double-check your site settings are up to date with a CNAME to “carrot.com” (and not to “oncarrot.com”) https://help.carrot.com/tutorial/using-a-custom-domain-name/

    2. 25 stycznia 2023 22:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 lutego 2023 19:04 UTCresolved

      This incident has been resolved.

    Networking latency

    Początek 14 września 2021 14:47 UTC · 1h 13m

    IssuesDrobny incydent
    Dotknięte komponenty
    User Account AdminMember WebsitesAPISupport Messenger
    1. 14 września 2021 14:47 UTCinvestigating

      We are currently investigating this issue.

    2. 14 września 2021 15:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 września 2021 15:29 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14 września 2021 15:59 UTCresolved

      This incident has been resolved.

    Network latency

    Początek 21 lipca 2021 08:34 UTC · 1h 58m

    OutagePoważny incydent
    Dotknięte komponenty
    User Account AdminMember WebsitesAPI
    1. 21 lipca 2021 08:34 UTCinvestigating

      We are currently investigating this issue.

    2. 21 lipca 2021 10:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 lipca 2021 10:32 UTCresolved

      This incident has been resolved.

    Network latency

    Początek 11 czerwca 2021 04:03 UTC · 42m

    OutageKrytyczny incydent
    Dotknięte komponenty
    User Account Admin
    1. 11 czerwca 2021 04:03 UTCinvestigating

      We are currently investigating this issue.

    2. 11 czerwca 2021 04:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 11 czerwca 2021 04:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11 czerwca 2021 04:28 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 11 czerwca 2021 04:45 UTCresolved

      This incident has been resolved.

    Maintenance window

    Początek 10 lutego 2021 08:58 UTC · 1h 45m

    OutagePoważny incydent
    Dotknięte komponenty
    Member WebsitesAPI
    1. 10 lutego 2021 09:05 UTCidentified

      Maintenance is being performed on our systems.

    2. 10 lutego 2021 10:43 UTCresolved

      This incident has been resolved.

    Network issues

    Początek 21 października 2020 23:02 UTC · 2h 30m

    IssuesDrobny incydent
    Dotknięte komponenty
    Member WebsitesAPI
    1. 21 października 2020 23:02 UTCinvestigating

      We are currently investigating this issue.

    2. 21 października 2020 23:02 UTCinvestigating

      We're investigating intermittence in our network.

    3. 22 października 2020 01:02 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 października 2020 01:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 października 2020 01:32 UTCresolved

      This incident has been resolved.

    Intermittence in customer sites

    Początek 5 października 2020 21:20 UTC · 1h 47m

    OutagePoważny incydent
    Dotknięte komponenty
    Member Websites
    1. 5 października 2020 21:20 UTCinvestigating

      We are currently investigating an intermittence in our service.

    2. 5 października 2020 21:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 października 2020 21:56 UTCmonitoring

      Latency issues have been solved, we don't expect more intermittence in the service

    4. 5 października 2020 23:07 UTCresolved

      All services are operational