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    Historia awarii Cexio

    13 Cexio incidents · wrzesień 2025 — official updates, affected components, duration and resolution details.

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    CEX.IO Pay is temporarily unavailable to customers from EU region

    Początek 8 czerwca 2026 10:53 UTC · W toku

    Pending
    1. 8 czerwca 2026 10:53 UTCinvestigating

      We are currently investigating this issue.

    2. 8 czerwca 2026 10:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    CEX.IO Card Update

    Początek 22 stycznia 2026 14:32 UTC · W toku

    OutageKrytyczny incydent
    Dotknięte komponenty
    Card orderingCard transactions
    1. 22 stycznia 2026 14:32 UTCmonitoring

      Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.

    2. 7 kwietnia 2026 10:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    Degraded Performance – Customer Support

    Początek 9 stycznia 2026 20:13 UTC · 39m

    IssuesDrobny incydent
    Dotknięte komponenty
    Customer Support
    1. 9 stycznia 2026 20:13 UTCinvestigating

      We are currently experiencing degraded performance in our Customer Support systems.

    2. 9 stycznia 2026 20:51 UTCresolved

      This incident has been resolved.

    USD and GBP card withdrawals maintenance (degraded performance)

    Początek 17 grudnia 2025 13:04 UTC · 22h 11m

    IssuesDrobny incydent
    Dotknięte komponenty
    Card Withdrawals
    1. 17 grudnia 2025 13:04 UTCinvestigating

      We are currently investigating this issue.

    2. 18 grudnia 2025 11:15 UTCresolved

      This incident has been resolved.

    Faster Payments deposits maintenance

    Początek 17 grudnia 2025 10:32 UTC · 105d 5h

    IssuesDrobny incydent
    Dotknięte komponenty
    Faster Payments (withdrawals only)
    1. 17 grudnia 2025 10:32 UTCinvestigating

      We are currently investigating this issue.

    2. 20 marca 2026 17:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1 kwietnia 2026 15:33 UTCresolved

      Faster payments are now available for withdrawals-only.

    CEX.IO Card EURC transactions maintenance

    Początek 7 grudnia 2025 16:15 UTC · 24m

    IssuesDrobny incydent
    Dotknięte komponenty
    Card transactions
    1. 7 grudnia 2025 16:15 UTCinvestigating

      We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for other currencies for a successful transaction.

    2. 7 grudnia 2025 16:39 UTCresolved

      This incident has been resolved.

    CEX.IO Card transactions maintenance

    Początek 30 listopada 2025 15:43 UTC · 1h 31m

    IssuesDrobny incydent
    Dotknięte komponenty
    Card transactions
    1. 30 listopada 2025 15:43 UTCinvestigating

      We are currently investigating this issue.

    2. 30 listopada 2025 16:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 listopada 2025 17:13 UTCresolved

      This incident has been resolved.

    CEX.IO Spot Trading. Degraded performance. Investigating

    Początek 30 listopada 2025 11:29 UTC · 22h 7m

    IssuesDrobny incydent
    Dotknięte komponenty
    ReportsFinance ManagementProfile ManagementLoginTrading
    1. 30 listopada 2025 11:29 UTCinvestigating

      We are currently investigating this issue.

    2. 1 grudnia 2025 09:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 grudnia 2025 09:35 UTCresolved

      This incident has been resolved.

    CEX.IO Card Maintenance

    Początek 20 listopada 2025 12:04 UTC · 49m

    OutagePoważny incydent
    Dotknięte komponenty
    Card orderingCard transactions
    1. 20 listopada 2025 12:04 UTCinvestigating

      Some card transactions may currently fail due to service disruptions. The relevant team is working to resolve the issue as quickly as possible. Thank you for your understanding!

    2. 20 listopada 2025 12:52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 listopada 2025 12:53 UTCresolved

      This incident has been resolved.

    CEX.IO Ecosystem maintenance

    Początek 18 listopada 2025 11:44 UTC · 7h 48m

    IssuesDrobny incydent
    Dotknięte komponenty
    RegistrationsCrypto withdrawalsEmail DeliveryCustomer SupportCrypto depositsAffiliate programEarnHelp CenterAll fiat and crypto transactionsCEX.IO CardLoginInstant Buy/SellWebsite availabilitySpot and Margin TradingCEX UniversityVerification
    1. 18 listopada 2025 11:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 listopada 2025 11:49 UTCidentified

      We are observing an issue on Cloudflare’s side

    3. 18 listopada 2025 13:16 UTCidentified

      Cloudflare Global Network is experiencing issues. We are monitoring their status and expect service to return to normal as soon as their network is fully restored.

    4. 18 listopada 2025 15:28 UTCmonitoring

      Cloudflare has implemented a fix for the network issues. The primary incident is believed to be resolved. We are now actively monitoring our services closely to confirm full stability. Users may experience brief disruptions as the global network fully returns to normal.

    5. 18 listopada 2025 18:01 UTCmonitoring

      Cloudflare provided the following update: "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. We will provide a final update once our investigation is complete."

    6. 18 listopada 2025 19:32 UTCresolved

      This incident has been resolved.

    KSM transactions maintenance

    Początek 6 listopada 2025 11:44 UTC · 4d 22h

    MaintenancePrace konserwacyjne
    Dotknięte komponenty
    KSMKSM
    1. 6 listopada 2025 11:44 UTCinvestigating

      We are currently investigating this issue.

    2. 11 listopada 2025 09:52 UTCresolved

      This incident has been resolved.

    DOT transactions maintenance

    Początek 4 listopada 2025 12:39 UTC · 6d 22h

    MaintenancePrace konserwacyjne
    Dotknięte komponenty
    DOTDOT
    1. 4 listopada 2025 12:39 UTCinvestigating

      We are currently investigating this issue.

    2. 11 listopada 2025 11:07 UTCresolved

      This incident has been resolved.

    Domestic Wire transactions maintenance

    Początek 22 września 2025 10:49 UTC · 179d 3h

    IssuesDrobny incydent
    1. 22 września 2025 10:49 UTCinvestigating

      We are currently investigating this issue.

    2. 20 marca 2026 13:54 UTCresolved

      Wire transfers have been retired. This component has been removed from our status page.