Historia awarii Clearwater Analytics

1. 14 października 2026 22:33 UTCresolved

   Między 21: 55 a 22: 21 UTC w dniu 14 października 2026 r. niektórzy użytkownicy nie mogli uzyskać dostępu do strony Reporting Clearwater, ponieważ opcja nie pojawiła się na pasku narzędzi nawigacyjnych. Nasi inżynierowie zidentyfikowali i rozwiązali problem, a dostęp został przywrócony. Użytkownicy, którzy mieli otwartą stronę sprawozdawczą przed rozpoczęciem emisji, nie byli narażeni. Przepraszamy za wszelkie niedogodności. Jeśli nadal doświadczasz problemów, skontaktuj się z Usługami Klientów.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 27 sierpnia 2026 16:12 UTCresolved

   W dniach od 10: 16 do 10: 42 UTC 27 sierpnia 2026 r. użytkownicy doświadczyli przerywanych opóźnień i przerw czasowych podczas logowania się do portalu Clearwater Reporting. Problem został spowodowany przez incydent w naszym trzecim dostawcą uwierzytelniania. Użytkownicy, którzy byli już zalogowani, nie zostały naruszone. Problem został rozwiązany, a funkcjonalność logowania jest potwierdzona, że działa normalnie. Przepraszamy za wszelkie niedogodności.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 1 czerwca 2026 23:00 UTCinvestigating

   The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

2. 1 czerwca 2026 23:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 czerwca 2026 23:52 UTCmonitoring

   Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

4. 2 czerwca 2026 00:05 UTCresolved

   The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

1. 5 marca 2026 10:12 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

2. 5 marca 2026 10:13 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 marca 2026 10:16 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 5 marca 2026 10:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

5. 5 marca 2026 10:28 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 5 marca 2026 10:42 UTCresolved

   The Clearwater Analytics website is operational.

1. 22 lutego 2026 16:29 UTCinvestigating

   The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.

2. 22 lutego 2026 16:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 lutego 2026 16:47 UTCidentified

   Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.

4. 22 lutego 2026 17:12 UTCidentified

   We are continuing to work with the third-party vendor to resolve this issue.

5. 22 lutego 2026 17:43 UTCidentified

   We are continuing to work on a fix for this issue.

6. 22 lutego 2026 18:35 UTCidentified

   We are working with the third-party provider to resolve the issue as soon as possible.

7. 22 lutego 2026 18:47 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

8. 22 lutego 2026 18:57 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 lutego 2026 21:59 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 lutego 2026 22:04 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 lutego 2026 22:09 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 lutego 2026 22:10 UTCresolved

   The Clearwater Analytics website is operational.

1. 17 lutego 2026 15:40 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 17 lutego 2026 15:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 lutego 2026 15:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 lutego 2026 15:41 UTCresolved

   This incident has been resolved.

1. 18 listopada 2025 13:10 UTCinvestigating

   We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

2. 18 listopada 2025 13:18 UTCidentified

   We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

3. 18 listopada 2025 15:05 UTCmonitoring

   A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

4. 18 listopada 2025 15:33 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 października 2025 16:35 UTCinvestigating

   The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

2. 6 października 2025 16:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 października 2025 16:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 października 2025 17:55 UTCresolved

   This incident has been resolved.

1. 19 września 2025 19:56 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 września 2025 20:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 września 2025 20:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 19 września 2025 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 września 2025 20:12 UTCresolved

   This incident has been resolved.

1. 13 sierpnia 2025 20:34 UTCresolved

   The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

1. 20 czerwca 2025 20:07 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

2. 20 czerwca 2025 20:07 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 20 czerwca 2025 20:08 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 20 czerwca 2025 20:08 UTCresolved

   The Clearwater Analytics website is operational.

1. 18 czerwca 2025 15:12 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

2. 18 czerwca 2025 15:15 UTCidentified

   Engineers have identified the cause of the issue. They are working on a solution now.

3. 18 czerwca 2025 16:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 czerwca 2025 16:43 UTCresolved

   The Clearwater Analytics internal affected systems are fully operational.

1. 28 marca 2025 21:11 UTCinvestigating

   The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

2. 28 marca 2025 21:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 28 marca 2025 21:12 UTCmonitoring

   The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 28 marca 2025 21:13 UTCresolved

   The Prism Reporting and Prism Statements products are operational.

1. 14 stycznia 2025 19:24 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 stycznia 2025 19:24 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 stycznia 2025 19:24 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 stycznia 2025 19:24 UTCresolved

   The Clearwater Analytics website is operational.

1. 14 stycznia 2025 19:27 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 stycznia 2025 19:27 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 stycznia 2025 19:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 stycznia 2025 19:28 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 stycznia 2025 18:52 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 6 stycznia 2025 18:52 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 6 stycznia 2025 18:52 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 6 stycznia 2025 18:53 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 listopada 2024 17:21 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

2. 27 listopada 2024 17:21 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 listopada 2024 17:21 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 listopada 2024 17:21 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 listopada 2024 17:14 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 27 listopada 2024 17:14 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 listopada 2024 17:14 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 listopada 2024 17:16 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 lipca 2024 05:04 UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 lipca 2024 06:19 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 lipca 2024 13:48 UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 lipca 2024 14:02 UTCresolved

   The Clearwater website is operational.