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    Historia awarii Clickbank

    42 Clickbank incidents · kwiecień 2024 — official updates, affected components, duration and resolution details.

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    Zamówienia wpływające na dostawców usług upstream

    Początek 21 września 2026 18:47 UTC · 27m

    OutagePoważny incydent
    Dotknięte komponenty
    Order Form
    1. 21 września 2026 18:47 UTCinvestigating

      ClickBank ma obecnie problem z dostawcą usług wyższego szczebla, który wpływa na naszą zdolność do przetwarzania niektórych transakcji. Współpracujemy z dostawcą, aby jak najszybciej złagodzić ten incydent. Dostarczymy aktualizację jak najszybciej. Dziękuję za cierpliwość.

    2. 21 września 2026 19:14 UTCresolved

      Dostawca usług wyższego szczebla rozwiązał ten incydent i będziemy nadal monitorować.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Poważne braki

    Początek 29 lipca 2026 21:16 UTC · 34m

    OutageKrytyczny incydent
    Dotknięte komponenty
    APIAccountsMarketplaceHopsINSWebsiteCLKBankOrder Form
    1. 29 lipca 2026 21:16 UTCinvestigating

      ClickBank doświadcza obecnie poważnego braku dostępu do wielu usług, w tym formularza zamówienia. Nasz zespół inżynieryjny aktywnie bada sprawę w celu ustalenia przyczyny i przywrócenia normalnej obsługi tak szybko, jak to możliwe. Dostarczymy kolejną aktualizację jak najszybciej.

    2. 29 lipca 2026 21:39 UTCinvestigating

      Zidentyfikowaliśmy źródło problemu i wdrażamy środki łagodzące w celu zmniejszenia wpływu na klientów i przyspieszenia naprawy usług. Dziękuję za cierpliwość. Wkrótce będzie więcej informacji.

    3. 29 lipca 2026 21:45 UTCinvestigating

      Sprawa została rozwiązana i wszystkie usługi wracają do normy.

    4. 29 lipca 2026 21:50 UTCresolved

      Usługa została w pełni przywrócona. Zamówienia są przetwarzane zgodnie z oczekiwaniami, a dodatkowe usługi są z powrotem online. Będziemy kontynuować monitorowanie wydajności, aby potwierdzić ciągłą stabilność i zapobiec nawrotom. Dziękuję za cierpliwość i zrozumienie.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Resolved: Issue Impacting JV Contracts

    Początek 15 czerwca 2026 15:00 UTC · 0m

    Pending
    1. 16 czerwca 2026 22:19 UTCresolved

      ClickBank experienced an issue affecting JV contracts from approximately 8 AM PT, June 15, to 12:15 PM PT, June 16. During the event duration, joint venture contracts did not process properly, and the associated JV payouts were not distributed. The root cause has been identified and resolved. JV contracts are functioning as expected. Our team is currently reviewing the impacted transactions and working to make all necessary payout corrections within each impacted nickname account. We will provide follow-up details via email to all impacted accounts. Thank you for your patience and understanding.

    Hops and Attribution issues

    Początek 11 czerwca 2026 21:28 UTC · 48m

    OutagePoważny incydent
    Dotknięte komponenty
    Hops
    1. 11 czerwca 2026 21:28 UTCidentified

      We are currently troubleshooting instances of increased latency on some HopLinks, leading to reduced performance and slower load times. Our engineering team is working quickly to identify the root cause and restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information is available.

    2. 11 czerwca 2026 22:16 UTCidentified

      The issue affecting link load times has been resolved. Full HopLink performance and load speeds have been restored. Please be aware that some account analytics data may be temporarily delayed. We appreciate your patience and support. Thank you.

    3. 11 czerwca 2026 22:16 UTCresolved

      This incident has been resolved.

    Marketplace Update Delays

    Początek 16 lutego 2026 19:26 UTC · 3h 9m

    IssuesDrobny incydent
    Dotknięte komponenty
    Marketplace
    1. 16 lutego 2026 19:26 UTCidentified

      We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

    2. 16 lutego 2026 22:35 UTCresolved

      This issue has been resolved and the marketplace is up to date. We appreciate your patience with this matter.

    Order Form issues

    Początek 10 lutego 2026 17:38 UTC · 15m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Order Form
    1. 10 lutego 2026 17:38 UTCidentified

      We are experiencing an order form outage and the team is currently working to correct this quickly.

    2. 10 lutego 2026 17:53 UTCresolved

      The order form issues have been resolved. We are doing an RCA to put additional safeguards in place to prevent additional outages.

    PostBack Pixel Events backed up

    Początek 17 stycznia 2026 16:04 UTC · 1h 0m

    IssuesDrobny incydent
    Dotknięte komponenty
    Analytics
    1. 17 stycznia 2026 16:04 UTCidentified

      All orders and attribution are still happening correctly, the events are just not sending externally fast enough, even though we are capturing them. The team is working on the issue and expect it to be resolved soon. Another update will be posted in 1 hour or sooner if resolution is completed.

    2. 17 stycznia 2026 17:04 UTCresolved

      The postback pixel events are caught up and new events are flowing normally. We will continue to monitor for new issues.

    PostBack Pixel Events not sending

    Początek 18 grudnia 2025 22:07 UTC · 0m

    Pending
    Dotknięte komponenty
    Analytics
    1. 18 grudnia 2025 22:07 UTCresolved

      Around 1:28 am MST our postback pixel stopped sending events externally. All orders and attribution were still happening correctly, the events were just not sending externally even though we were capturing them. Once the team became aware, the issue was fixed and all historical events were fully sent by 12:45 pm MST. We are doing a full RCA on this and putting additional monitoring and alerting in place so we can respond much quicker if this ever happens again.

    Upstream CloudFlare issues

    Początek 18 listopada 2025 15:12 UTC · 1h 38m

    OutagePoważny incydent
    Dotknięte komponenty
    Knowledge BaseOrder Form
    1. 18 listopada 2025 15:12 UTCmonitoring

      ClickBank is seeing lower than normal order volume. This is related to the significant ongoing CloudFlare outage. While ClickBank does not use CloudFlare, some of our upstream service providers do rely on CloudFlare. We are working with them to resolve these issues and will continue to provide updates.

    2. 18 listopada 2025 15:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 18 listopada 2025 16:50 UTCresolved

      Resolved: Cloudflare reports continued recovery and service improvements. ClickBank order volume is improving to full and expected levels. We will continue to monitor the situation closely. For further information, please refer to Cloudflare’s status update page.

    PayPal Processing Issue

    Początek 16 października 2025 16:29 UTC · 1h 22m

    OutagePoważny incydent
    Dotknięte komponenty
    Order Form
    1. 16 października 2025 16:29 UTCinvestigating

      PayPal is currently experiencing an issue with processing payments. We are rapidly investigating scope and will provide additional details as soon as possible. We will send an update within 30 minutes.

    2. 16 października 2025 17:52 UTCresolved

      PayPal has notified ClickBank that its payment processing issues have been resolved.

    Order issues

    Początek 29 września 2025 22:40 UTC · 17m

    Pending
    Dotknięte komponenty
    Order Form
    1. 29 września 2025 22:40 UTCinvestigating

      We are currently having issues with order forms and are working to remediate the issue as soon as we can.

    2. 29 września 2025 22:56 UTCresolved

      We are currently working with Amazon Web Services as this appears to be an issue where no order forms were down, the orders were delayed being persisted. This was due to an issue within Amazon Web Services that they have resolved. However, we are working with them for more information to understand their root cause.

    Intermittent Postback Issues

    Początek 28 września 2025 17:24 UTC · 2h 30m

    IssuesDrobny incydent
    Dotknięte komponenty
    Analytics
    1. 28 września 2025 17:24 UTCmonitoring

      ClickBank has been experiencing intermittent issues with its postback service. While the underlying issue has been resolved, there is a backlog that the system is currently working through. We expect the backlog to be completed within three to four hours. Another notification will be sent when this issue is resolved.

    2. 28 września 2025 19:55 UTCresolved

      The backlog of postbacks has been completed and the system is functioning as usual. Please reach out to us with any questions or concerns.

    Hops and Order Form issues

    Początek 1 września 2025 17:56 UTC · 45m

    Pending
    Dotknięte komponenty
    HopsOrder Form
    1. 1 września 2025 17:56 UTCinvestigating

      We are currently experiencing instability with Hops and Order form, leading to some slow loading times and errors. We are investigating the issues and will have an update shortly.

    2. 1 września 2025 18:41 UTCresolved

      We have figured out the root cause and put solutions in place to resolve this. Thank you for your patience.

    Significant DDOS attack

    Początek 4 lipca 2025 18:32 UTC · 42m

    IssuesDrobny incydent
    Dotknięte komponenty
    HopsOrder Form
    1. 4 lipca 2025 18:32 UTCinvestigating

      12:31 PM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 4 lipca 2025 18:53 UTCmonitoring

      12:53 PM Mountain Standard Time: Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

    3. 4 lipca 2025 19:14 UTCresolved

      1:14 PM MST: Our team has resolved the attack and will continue to monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    Significant DDOS attack

    Początek 4 lipca 2025 07:51 UTC · 39m

    OutagePoważny incydent
    Dotknięte komponenty
    Order Form
    1. 4 lipca 2025 07:51 UTCinvestigating

      1:50 AM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 4 lipca 2025 07:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 lipca 2025 08:04 UTCmonitoring

      2:02 AM Mountain Standard Time: Mitigation efforts continue. Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

    4. 4 lipca 2025 08:30 UTCresolved

      2:30 AM MT: The attack has stopped and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    DDOS

    Początek 27 czerwca 2025 21:54 UTC · 3h 8m

    IssuesDrobny incydent
    Dotknięte komponenty
    Order Form
    1. 27 czerwca 2025 21:54 UTCidentified

      We are currently experiencing a major DDOS event. We are working on mitigating the event with AWS.

    2. 27 czerwca 2025 22:30 UTCidentified

      Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

    3. 27 czerwca 2025 23:00 UTCmonitoring

      Mitigation efforts continue. Our engineering team is making significant progress against the attack and order form performance is stabilizing. Although the attack is ongoing, we are monitoring the issue closely and adjusting defenses as needed. Thank you for your patience.

    4. 28 czerwca 2025 01:02 UTCresolved

      6:51PM MST: Our team has resolved the attack and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    Order Form issues

    Początek 25 czerwca 2025 18:19 UTC · 4m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Order Form
    1. 25 czerwca 2025 18:19 UTCinvestigating

      We are currently experiencing issues with our order form. We are actively investigating and will have an update as soon as possible.

    2. 25 czerwca 2025 18:23 UTCresolved

      Temporary order form issues resolved. All systems and services are online, operational, and functioning as expected. Thank you.

    DDOS Attack

    Początek 23 czerwca 2025 16:40 UTC · 1h 9m

    IssuesDrobny incydent
    Dotknięte komponenty
    AccountsOrder Form
    1. 23 czerwca 2025 16:40 UTCinvestigating

      10:34AM Mountain Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 23 czerwca 2025 17:24 UTCinvestigating

      11:23 AM Mountain Time: Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

    3. 23 czerwca 2025 17:49 UTCresolved

      Resolved: We have successfully mitigated the DDoS attack. All systems are online and operational. Order form performance has been fully restored. Thank you for your patience and support, especially during third-party attacks of this nature, which we defend against continually and aim to resolve as rapidly as possible.

    Upstream Provider Degradation on Credit Card Acceptance

    Początek 19 czerwca 2025 21:45 UTC · 2h 26m

    IssuesDrobny incydent
    Dotknięte komponenty
    Order Form
    1. 19 czerwca 2025 21:45 UTCidentified

      An upstream provider has alerted us that a network traffic degradation has been detected. We are experiencing intermittent issues with credit card acceptance. We will send updates as soon as we know more.

    2. 19 czerwca 2025 22:24 UTCidentified

      Update: Our team continues to work closely with our merchant processing partner to resolve the credit card processing issue. We are making progress and seeing improvements. Thank you.

    3. 19 czerwca 2025 22:45 UTCmonitoring

      Our upstream service provider has identified the issue affecting their network infrastructure. They have taken steps to analyze and reroute traffic while working on full resolution and recovery. We will provide additional updates as we learn more.

    4. 19 czerwca 2025 23:39 UTCmonitoring

      Our upstream service provider continues to work diligently on the issue impacting their network, which they have confirmed as an ongoing external attack. We continue to assess and assist. Despite the intermittent CC processing issues, we continue to see healthy order performance. We will continue to update you as more information becomes available.

    5. 20 czerwca 2025 00:11 UTCresolved

      Resolved: Our upstream merchant service provider has resolved the network degradation issue. They are actively monitoring the situation to ensure ongoing stability. All systems and services are operational on our end. Credit card orders are processing as expected. As always, we will work closely with the provider on further root cause analysis and future prevention, as appropriate. Thank you.

    Marketplace Update Delays

    Początek 16 czerwca 2025 21:18 UTC · 1d 3h

    IssuesDrobny incydent
    Dotknięte komponenty
    Marketplace
    1. 16 czerwca 2025 21:18 UTCidentified

      We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

    2. 18 czerwca 2025 00:56 UTCresolved

      The marketplace is now updated and the issue has been resolved.