Historia awarii Cloudinary

1. 13 sierpnia 2026 17:04 UTCinvestigating

   Od około 12: 30 UTC niektórzy użytkownicy mogą doświadczać problemów, w których aktywa nie pojawiają się podczas przeglądania folderów w Bibliotece Media. Zagrożone aktywa pozostają dostępne i mogą być nadal dostępne poprzez wyszukiwanie. Nasz zespół bada sprawę i pracuje nad przywróceniem normalnej widoczności folderu. Dostarczymy kolejną aktualizację, jak tylko więcej informacji będzie dostępnych.

2. 13 sierpnia 2026 19:10 UTCidentified

   We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.

3. 13 sierpnia 2026 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 sierpnia 2026 17:45 UTCresolved

   This incident has been resolved.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 29 lipca 2026 13:35 UTCinvestigating

   Od około 13: 50 UTC użytkownicy nie byli w stanie zainstalować add- ons. Próby instalacji zawodzą i mogą wyświetlać komunikat "Instalacja nie powiodła się". Nasz zespół bada ten problem i pracuje nad przywróceniem funkcjonalności instalacji. Dostarczymy kolejną aktualizację, jak tylko będzie dostępna więcej informacji.

2. 29 lipca 2026 14:00 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

3. 29 lipca 2026 14:58 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 20 lipca 2026 23:09 UTCinvestigating

   Badamy problem wpływający na połączenia z Cloudynary MCP Connector. Użytkownicy mogą otrzymać błąd Bad Gateway 502.

2. 21 lipca 2026 08:33 UTCmonitoring

   Wydano fix w celu rozwiązania problemu awarii połączenia z naszym złączem MCP, a my aktywnie monitorujemy, aby zapewnić ciągłą stabilność.

3. 21 lipca 2026 11:25 UTCresolved

   Niedawna kwestia wpływająca na Cloudinical MCP Connector została pomyślnie rozwiązana. Możemy potwierdzić, że wszystkie usługi wracają do normalnego funkcjonowania.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 14 lipca 2026 10:17 UTCresolved

   Ze względu na zmianę parametrów bezpieczeństwa niektórzy klienci doświadczają niepowodzeń podczas próby zalogowania się do programu Cloudinary za pośrednictwem wtyczki Cloudinary Figma (https: / / www.figma.com / community / plugin / 1451492041396730459 / cloudinary)

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 12 lipca 2026 10:20 UTCmonitoring

   Kwestia wpływająca na wnioski, która obejmowała transformację g _ auto, spowodowała podwyższony poziom błędów rozpoczynający się w niedzielę 12 lipca o około 09: 00 UTC. Sprawa została rozwiązana i nadal monitorujemy.

2. 12 lipca 2026 12:44 UTCresolved

   Incydent został rozwiązany. Usługi wróciły do normy i wszystkie wcześniej dotknięte adresy URL działają teraz poprawnie.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 16 czerwca 2026 15:19 UTCinvestigating

   We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.

2. 16 czerwca 2026 17:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 czerwca 2026 06:36 UTCresolved

   This incident has been resolved.

1. 7 czerwca 2026 13:30 UTCinvestigating

   We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact [email protected] if you need any assistance. Thank you!

2. 7 czerwca 2026 13:54 UTCmonitoring

   The issue was identified, and a fix has been implemented.

3. 8 czerwca 2026 06:31 UTCresolved

   The issue has been resolved, and all services are operating normally.

1. 24 marca 2026 16:51 UTCinvestigating

   We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

2. 24 marca 2026 18:18 UTCmonitoring

   We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

3. 24 marca 2026 19:35 UTCresolved

   We confirm that the update rolled out today has fixed the issue.

1. 19 marca 2026 16:48 UTCinvestigating

   We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 19 marca 2026 17:13 UTCmonitoring

   A fix for this issue has been deployed, and we are currently monitoring the results.

3. 19 marca 2026 18:38 UTCresolved

   The recent sign-up issue has been resolved. All services are now operating normally.

1. 11 marca 2026 18:19 UTCinvestigating

   We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 11 marca 2026 20:36 UTCmonitoring

   We have resolved the issues and are monitoring.

3. 12 marca 2026 09:23 UTCresolved

   The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

1. 26 lutego 2026 12:50 UTCidentified

   We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

2. 26 lutego 2026 16:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 lutego 2026 18:22 UTCresolved

   This incident has been resolved.

1. 10 lutego 2026 15:44 UTCinvestigating

   From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.

2. 10 lutego 2026 17:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 lutego 2026 07:04 UTCresolved

   The issue has been resolved, and system performance has returned to normal.

1. 10 lutego 2026 08:21 UTCidentified

   Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.

2. 10 lutego 2026 12:02 UTCresolved

   This incident has been resolved.

1. 8 stycznia 2026 15:47 UTCinvestigating

   Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

2. 8 stycznia 2026 15:56 UTCmonitoring

   Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

3. 8 stycznia 2026 17:05 UTCresolved

   This incident has been resolved.

1. 4 stycznia 2026 17:51 UTCinvestigating

   We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

2. 4 stycznia 2026 19:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 stycznia 2026 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 stycznia 2026 07:52 UTCresolved

   A fix has been implemented and this issue has been resolved

1. 4 stycznia 2026 08:06 UTCmonitoring

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

2. 4 stycznia 2026 08:42 UTCresolved

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

1. 21 grudnia 2025 10:50 UTCmonitoring

   At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

2. 21 grudnia 2025 14:43 UTCresolved

   This incident has been resolved.

1. 15 grudnia 2025 15:10 UTCidentified

   We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using another method to allow the transformation to proceed such as signing the URL or adding an Strict Referral Domain: https://cloudinary.com/documentation/control_access_to_media#strict_transformations

2. 15 grudnia 2025 16:51 UTCidentified

   We are working on deploying a fix for this issue; we'll provide a further update after the deployment is complete

3. 15 grudnia 2025 17:42 UTCmonitoring

   A fix has been deployed and affected requests should now be working as expected. We'll resolve the incident after some further monitoring.

4. 15 grudnia 2025 19:32 UTCresolved

   This incident has been resolved.

1. 10 grudnia 2025 12:30 UTCidentified

   Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.

2. 10 grudnia 2025 12:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 grudnia 2025 13:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 10 grudnia 2025 13:18 UTCresolved

   This incident has been resolved.

1. 5 grudnia 2025 09:16 UTCinvestigating

   We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.

2. 5 grudnia 2025 09:24 UTCidentified

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

3. 5 grudnia 2025 09:24 UTCmonitoring

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

4. 5 grudnia 2025 14:04 UTCresolved

   This incident has been resolved.