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    27 Codetree incidents · październik 2015 — official updates, affected components, duration and resolution details.

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    Web service outage

    Początek 27 czerwca 2023 07:45 UTC · 14h 7m

    OutageKrytyczny incydent
    1. 27 czerwca 2023 07:45 UTCinvestigating

      Web service became unstable and no longer accessible

    2. 27 czerwca 2023 07:46 UTCidentified

      The issue has been identified and currently being fixed

    3. 27 czerwca 2023 21:52 UTCresolved

      AWS Fargate changed the way containers share volumes within a task. This change in behavior caused a deployment failure along with failures on rollback. The solution required redesigning the container infrastructure to not require shared volumes

    Search / Indexing degraded

    Początek 23 czerwca 2021 05:00 UTC · 14h 45m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 23 czerwca 2021 19:18 UTCidentified

      Search and Indexing services are degraded and we are working to fix this issue. When data is saved / updated, you may receive an error, but in most cases, all data is persisted (but not indexed).

    2. 23 czerwca 2021 19:28 UTCmonitoring

      A fix has been promoted and looking to see if performance improves

    3. 24 czerwca 2021 14:38 UTCresolved

      resolved

    Slow Performance and Rendering failutes

    Początek 28 września 2020 17:42 UTC · 4h 34m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 28 września 2020 17:42 UTCinvestigating

      We are currently investigating slow performance with Codetree site.

    2. 28 września 2020 22:16 UTCresolved

      This incident has been resolved.

    Burndown Activities unavailable

    Początek 17 czerwca 2020 11:36 UTC · 1h 48m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 17 czerwca 2020 11:36 UTCidentified

      The issue with burndown activities data has been identified and is being resolved

    2. 17 czerwca 2020 13:24 UTCresolved

      this incident is resolved and ongoing monitoring is in place

    Degraded Experience

    Początek 2 czerwca 2020 15:04 UTC · 4h 10m

    OutagePoważny incydent
    Dotknięte komponenty
    Web App
    1. 2 czerwca 2020 15:04 UTCinvestigating

      We are currently investigating a degradation of performance and partial outage today.

    2. 2 czerwca 2020 19:14 UTCresolved

      This incident has been resolved; We'll continue to monitor to ensure all clients are back to normal

    Github authentication is degraded

    Początek 25 listopada 2019 03:04 UTC · 1h 57m

    IssuesDrobny incydent
    1. 25 listopada 2019 03:04 UTCidentified

      Github authentication and API services are degraded due to Github itself currently experiencing issues

    2. 25 listopada 2019 03:49 UTCmonitoring

      continuing to monitor Github for a resolution to their performance issues: https://www.githubstatus.com/incidents/4sh7f76nh5gq

    3. 25 listopada 2019 06:28 UTCresolved

      Github resolved their outage as of 5:01 UTC

    Rendering some issues is failing

    Początek 11 listopada 2019 18:00 UTC · 9h 53m

    OutagePoważny incydent
    Dotknięte komponenty
    Web App
    1. 12 listopada 2019 03:19 UTCidentified

      Some community members are having difficulty opening some issues due to a rendering error

    2. 12 listopada 2019 03:21 UTCidentified

      We have identified the problem with a recent release and are working on a fix.. We hope to have something within the next hour or so

    3. 12 listopada 2019 03:49 UTCmonitoring

      A fix has been implemented and we are monitoring results

    4. 12 listopada 2019 03:53 UTCresolved

      This incident has been resolved.

    Intermittent Performance Issues

    Początek 24 września 2019 09:30 UTC · 6h 15m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 24 września 2019 13:10 UTCidentified

      We are currently experiencing issues with our caching and client side notifications, overall degrading the experience. We have identified a couple of the issues and working to get fixes in place as soon as possible

    2. 24 września 2019 13:10 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 30 września 2019 15:38 UTCresolved

      This incident has been resolved.

    Rebuilding Search Indices

    Początek 16 sierpnia 2019 05:32 UTC · 2h 53m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 16 sierpnia 2019 05:32 UTCinvestigating

      We are currently experiencing some issues with search; The search indices are being rebuilt

    2. 16 sierpnia 2019 05:33 UTCidentified

      The issue has been identified and the index is being rebuilt

    3. 16 sierpnia 2019 14:25 UTCresolved

      The index issues have been resolved

    GitHub Service is down

    Początek 22 lipca 2019 15:54 UTC · 48m

    OutagePoważny incydent
    Dotknięte komponenty
    Web App
    1. 22 lipca 2019 15:54 UTCidentified

      GitHub API and other services are currently degraded and unreliable for usage

    2. 22 lipca 2019 16:42 UTCresolved

      GitHub seems to be running smoothly again

    503 error affecting a fraction of accounts accessing the issue list view

    Początek 27 czerwca 2019 13:00 UTC · 4h 3m

    OutagePoważny incydent
    Dotknięte komponenty
    Web App
    1. 27 czerwca 2019 15:35 UTCidentified

      There seems to be an issue with a recent change to the issues view for a handful of accounts. If you run into this issue, you should still be able to access your project view the board view. https://codetree.com/projects/:project_id/board

    2. 27 czerwca 2019 15:42 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 27 czerwca 2019 17:03 UTCresolved

      fix has been pushed and issue has been resolved

    Caching server failure

    Początek 21 marca 2019 19:52 UTC · 33m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 21 marca 2019 19:52 UTCidentified

      A caching server failed leading a small portion of users to not be able to access the site. We are restoring service now

    2. 21 marca 2019 20:07 UTCmonitoring

      Caching services restored and full connectivity is available again

    3. 21 marca 2019 23:03 UTCresolved

      This incident has been resolved.

    Search is not returning desired results

    Początek 7 marca 2019 17:11 UTC · 3h 44m

    OutagePoważny incydent
    Dotknięte komponenty
    Web App
    1. 7 marca 2019 17:11 UTCidentified

      We are currently investigating this issue

    2. 7 marca 2019 17:56 UTCidentified

      Search Indexing server failed due to an AWS us-east event today. New Search Indexing instance is online and indexes are currently being rebuilt

    3. 7 marca 2019 20:55 UTCresolved

      Search Indexes have all been refreshed and operations are back to normal

    flapping instance

    Początek 6 lutego 2019 18:48 UTC · 2h 34m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 6 lutego 2019 18:48 UTCinvestigating

      We are currently investigating intermittent 500 gateway issues

    2. 6 lutego 2019 21:22 UTCresolved

      This incident has been resolved.

    Website Outagage

    Początek 31 stycznia 2019 01:14 UTC · 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web App
    1. 31 stycznia 2019 01:14 UTCinvestigating

      We are currently experiencing intermittent access to website. investigation ongoing

    2. 31 stycznia 2019 01:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 31 stycznia 2019 01:24 UTCinvestigating

      resolved connectivity failure

    4. 31 stycznia 2019 01:34 UTCresolved

      connectivity has been restored; access will continued to be monitored for the next couple of hours

    Delays syncing from GitHub

    Początek 5 września 2018 15:23 UTC · 50m

    IssuesDrobny incydent
    1. 5 września 2018 15:23 UTCinvestigating

      We are experiencing some delays syncing issues from GitHub. We are investigating the cause of the issue.

    2. 5 września 2018 16:14 UTCresolved

      We're back up and issues are syncing from GitHub normally again. You may see a slight delay as we process the backlog.

    GitHub API outage is impacting Codetree

    Początek 11 stycznia 2018 15:26 UTC · 18m

    IssuesDrobny incydent
    1. 11 stycznia 2018 15:26 UTCinvestigating

      GitHub is experiencing an API outage that is causing occasional errors with Codetree. Until GitHub resolves their outage Codetree service won't be 100%.

    2. 11 stycznia 2018 15:44 UTCresolved

      GitHub has "addressed the source of the exceptions and are continuing to monitor as the site recovers." At Codetree we're doing the same.

    GitHub API Slowness

    Początek 31 maja 2017 14:46 UTC · 4m

    IssuesDrobny incydent
    1. 31 maja 2017 14:46 UTCmonitoring

      GitHub is experiencing API slowness which is affecting Codetree performance.

    2. 31 maja 2017 14:50 UTCresolved

      GitHub API slowdown has been resolved.

    Outage

    Początek 22 marca 2017 00:03 UTC · 28m

    OutagePoważny incydent
    1. 22 marca 2017 00:03 UTCinvestigating

      We are experiencing an outage right now. We're investigating and will update as soon as we know more.

    2. 22 marca 2017 00:16 UTCidentified

      The issue has been caused by an outage with the company hosting our Redis instance. We've contacted support and will update when we know more.

    3. 22 marca 2017 00:31 UTCresolved

      The outage has been resolved and we're back up.

    Outage

    Początek 11 lutego 2017 00:38 UTC · 41m

    OutageKrytyczny incydent
    1. 11 lutego 2017 00:38 UTCidentified

      We've identified the cause and are working towards a resolution.

    2. 11 lutego 2017 01:18 UTCresolved

      The incident has been resolved and all systems are back online.