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    Historia awarii Comeet

    50 Comeet incidents · marzec 2019 — official updates, affected components, duration and resolution details.

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    Investigating Issues with Select AI-Powered Features

    Początek 11 sierpnia 2026 07:06 UTC · 52m

    Pending
    1. 11 sierpnia 2026 07:06 UTCinvestigating

      We are currently investigating an issue affecting some of our AI-powered features, specifically impacting position description generation, interview question recommendations, and interview summaries. Our engineering team is actively working to identify the root cause and resolve the issue. We will post further updates here as soon as more information becomes available

    2. 11 sierpnia 2026 07:58 UTCresolved

      Issue is resolved

    Sprawozdania analityczne nie są generowane

    Początek 2 sierpnia 2026 08:17 UTC · 3h 44m

    Pending
    1. 2 sierpnia 2026 08:17 UTCidentified

      Obecnie doświadczamy problemu, który uniemożliwia prawidłowe generowanie raportów analitycznych. Zidentyfikowano przyczynę, a nasz zespół inżynieryjny pracuje nad naprawą. Oczekujemy, że generacja raportów powróci w ciągu najbliższych kilku godzin. Dostarczymy kolejną aktualizację w miarę postępów. Przepraszamy za niedogodności.

    2. 2 sierpnia 2026 12:01 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Office 365 calendar integration outage

    Początek 29 maja 2026 16:32 UTC · 1h 17m

    OutagePoważny incydent
    Dotknięte komponenty
    Spark Hire Recruit Web ApplicationMicrosoft 365 – Calendar Integration
    1. 29 maja 2026 16:32 UTCinvestigating

      Spark Hire Recruit's Office 365 calendar integration is currently experiencing an outage. For users who use the Office 365 calendar integration, the possibility to select a time when auto-scheduling as well as viewing availability when manually scheduling is affected, We are investigating the situation and will provide further information as soon as it becomes available.

    2. 29 maja 2026 17:49 UTCresolved

      This incident has been resolved, and the Office 365 integration has returned to regular functionality.

    Spark Hire Recruit users may experience low performance

    Początek 4 lutego 2026 08:42 UTC · 38m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 4 lutego 2026 08:42 UTCinvestigating

      Spark Hire Recruit is currently experiencing a service disruption and may not load. You may experience difficulty accessing the application or slower-than-usual performance. Our team is investigating and working to restore normal service. We’ll share updates here as they become available. For any questions, please contact us at [email protected]

    2. 4 lutego 2026 08:55 UTCidentified

      We identified the reason for the issue and are currently working on a fix. Access to the system has been resorted but service disruption may still be experienced

    3. 4 lutego 2026 09:20 UTCresolved

      Spark Hire Recruit is operating normally again and performance has returned to expected levels. We’ll continue monitoring to ensure everything remains stable. We apologize for the inconvenience and appreciate your patience.

    Analytics Reports Partial Outage

    Początek 15 stycznia 2026 20:44 UTC · 6h 53m

    OutagePoważny incydent
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 15 stycznia 2026 20:44 UTCinvestigating

      The Spark Hire Recruit Analytics reports are facing a partial outage. All other system components are functioning normally. We are investigating the issue and will update as soon as we have more information to share. For any queries, please email us at [email protected]

    2. 15 stycznia 2026 21:31 UTCidentified

      The issue is currently being addressed, and is expected to be fully resolved in the next few hours.

    3. 16 stycznia 2026 03:37 UTCresolved

      The issue has been fully resolved and Analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Początek 23 lipca 2025 05:26 UTC · 0m

    Pending
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 23 lipca 2025 05:26 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Początek 22 lipca 2025 10:06 UTC · 19h 22m

    Pending
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 22 lipca 2025 10:06 UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed for some of our clients. Our team is currently working with AWS on resolving the issue.

    2. 23 lipca 2025 05:28 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Początek 14 lipca 2025 19:34 UTC · 3d 20h

    Pending
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 14 lipca 2025 19:34 UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed. Our team is currently working on resolving the issue.

    2. 18 lipca 2025 16:20 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Zoom partial service outage

    Początek 16 kwietnia 2025 19:30 UTC · 2h 13m

    OutagePoważny incydent
    Dotknięte komponenty
    Zoom – Video Interviews
    1. 16 kwietnia 2025 19:30 UTCmonitoring

      Zoom is experiencing a global issue that may affect the ability to start and join meetings. This might cause difficulty to conduct scheduled interviews. We are monitoring the situation as Zoom handles the issue and will update any new information. Zoom's updates are also available via their own Status Page - https://status.zoom.us/.

    2. 16 kwietnia 2025 21:42 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Slowness/errors

    Początek 3 kwietnia 2025 20:46 UTC · 7m

    Pending
    Dotknięte komponenty
    Intercom - Customer Support Platform
    1. 3 kwietnia 2025 20:46 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. 3 kwietnia 2025 20:53 UTCresolved

      This incident has been resolved.

    Third Party Provider/Email Service Partial Outage

    Początek 10 grudnia 2024 12:48 UTC · 3h 34m

    OutageKrytyczny incydent
    Dotknięte komponenty
    MailGun - eMail Delivery
    1. 10 grudnia 2024 12:48 UTCinvestigating

      Comeet email service is experiencing an issue that affects receiving applications to comeetapply.com email, the applications are on hold. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. 10 grudnia 2024 16:21 UTCresolved

      The issue has been resolved by the email service and all applications that have been previously sent to comeetapply.com position email addresses have been created in the corresponding positions as expected.

    AI Assistant functionality outage

    Początek 8 sierpnia 2024 15:49 UTC · 36m

    Pending
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 8 sierpnia 2024 15:49 UTCinvestigating

      The Al Assistant in Comeet is currently not available. This issue is currently being investigated

    2. 8 sierpnia 2024 16:24 UTCresolved

      The issue has been resolved and the AI Assistant in Comeet is functioning correctly.

    Third Party Provider/Email Service Partial Outage

    Początek 27 maja 2024 14:05 UTC · 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    MailGun - eMail Delivery
    1. 27 maja 2024 14:05 UTCidentified

      Comeet email service is experiencing a partial outage that affects sending and receiving emails via the platform. The email service supplier has identified the issue on their end and currently working on resolving the issue. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. 27 maja 2024 14:05 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 27 maja 2024 14:26 UTCresolved

      This incident has been resolved.

    Comeet - Email Service Delay

    Początek 28 lutego 2024 12:44 UTC · 53m

    OutagePoważny incydent
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 28 lutego 2024 12:44 UTCmonitoring

      Comeet email service experienced a partial outage that affected sending emails via the platform. Our team identified the issue on our end and resolved the issue. Please note that there might be a couple of minutes' delay. We apologize for the inconvenience. Comeet Team

    2. 28 lutego 2024 13:37 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    Początek 22 lutego 2024 09:55 UTC · 3h 54m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Intercom - Customer Support Platform
    1. 22 lutego 2024 09:55 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. 22 lutego 2024 13:49 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    Początek 12 października 2023 14:54 UTC · 36m

    Pending
    Dotknięte komponenty
    Intercom - Customer Support Platform
    1. 12 października 2023 14:54 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. 12 października 2023 15:30 UTCresolved

      The incident with our third party communication provider has been resolved.

    Third Party Provider Calendar Provider Down - Google

    Początek 21 września 2023 15:22 UTC · 1h 40m

    OutagePoważny incydent
    Dotknięte komponenty
    Google Workspace – Calendar Integration
    1. 21 września 2023 15:22 UTCidentified

      There is currently an ongoing issue with Google that negatively affects the calendar integration in Comeet for all Google Workspace users. More information can be found on Google's status page here: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ If you have any questions, please reach out to [email protected]

    2. 21 września 2023 17:02 UTCresolved

      The issue affecting calendar integrations has been resolved by Google as mentioned on Google's status page. The Google calendar integration in Comeet for Google Workspace users is back to regular functionality.

    Increased Loading Times in Comeet Platform

    Początek 24 maja 2023 08:53 UTC · 2h 28m

    Pending
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 24 maja 2023 08:53 UTCinvestigating

      Please note that some users might experience increased loading times using the Comeet platform. Our development team is investigating the issue. If you have any questions, please reach out to [email protected].

    2. 24 maja 2023 10:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 maja 2023 11:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 24 maja 2023 11:21 UTCresolved

      The incident has been resolved, the system is back to normal functioning. If you have any questions, please reach out to [email protected].

    Third Party Chat Provider Down

    Początek 14 marca 2023 09:42 UTC · 22m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Intercom - Customer Support Platform
    1. 14 marca 2023 09:42 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. 14 marca 2023 10:04 UTCresolved

      The incident with our third party communication provider has been resolved.

    Comeet Partial Outage - Intermittent Access Issues

    Początek 5 stycznia 2023 12:55 UTC · 8h 43m

    OutagePoważny incydent
    Dotknięte komponenty
    Spark Hire Recruit Web Application
    1. 5 stycznia 2023 12:55 UTCinvestigating

      Our team is currently investigating an issue that may cause a number of users to intermittently be unable to access Comeet for short periods of time. If you have any questions, please reach out to our support team directly at [email protected].

    2. 5 stycznia 2023 15:00 UTCmonitoring

      Our team has identified an issue which resulted in performance issues across the board and implemented a fix. The team will continue to monitor the matter to ensure that the implemented fix works as expected. If you have any questions, please reach out to our support team directly at [email protected].

    3. 5 stycznia 2023 21:38 UTCresolved

      Our team has confirmed that the implemented fix has resolved the issue. The system is stable and confirmed to be up and fully functional. If you have any questions please reach out directly to [email protected].