Historia awarii Cradlepoint

1. 21 sierpnia 2026 20:58 UTCmonitoring

   Przetwarzanie danych NetCloud Manager przebiega w tyle dla Geoview (zarówno poprzez NCM UI jak i API), co powoduje nieścisłości w przekazywanych danych. Wprowadzono rozwiązanie i monitorujemy wyniki. Brak danych nie został utracony i oczekujemy, że system zostanie wkrótce wykryty.

2. 22 sierpnia 2026 04:25 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 24 lipca 2026 11:28 UTCinvestigating

   NetCloud Manager jest obecnie niedostępny. Doświadczamy nieoczekiwanego braku sieci z powodu nieobecności jednego z naszych dostawców usług. Nasz zespół inżynieryjny bada sprawę.

2. 24 lipca 2026 11:59 UTCinvestigating

   Nadal badamy tę kwestię.

3. 24 lipca 2026 12:35 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

4. 24 lipca 2026 12:48 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 8 lipca 2026 22:49 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 8 lipca 2026 23:14 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 lipca 2026 23:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 lipca 2026 00:30 UTCresolved

   This incident has been resolved.

1. 16 czerwca 2026 15:15 UTCinvestigating

   The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

2. 16 czerwca 2026 15:37 UTCresolved

   This incident has been resolved.

1. 27 maja 2026 19:40 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

2. 27 maja 2026 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 maja 2026 20:33 UTCresolved

   This incident has been resolved.

1. 26 marca 2026 21:06 UTCinvestigating

   NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

2. 26 marca 2026 21:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 marca 2026 22:04 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26 marca 2026 23:56 UTCidentified

   We are continuing to work on a fix for this issue.

5. 27 marca 2026 00:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27 marca 2026 01:00 UTCresolved

   This incident has been resolved.

1. 13 marca 2026 22:13 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 13 marca 2026 22:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 marca 2026 22:45 UTCresolved

   This incident has been resolved.

1. 3 marca 2026 00:34 UTCinvestigating

   Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

2. 3 marca 2026 00:38 UTCinvestigating

   We are currently investigating this issue.

3. 3 marca 2026 18:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 marca 2026 16:32 UTCresolved

   Oracle has confirmed that issue has been resolved.

1. 2 marca 2026 01:46 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 marca 2026 02:30 UTCinvestigating

   We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

3. 2 marca 2026 03:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 marca 2026 03:23 UTCresolved

   This incident has been resolved.

1. 13 lutego 2026 17:58 UTCinvestigating

   Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

2. 13 lutego 2026 19:37 UTCidentified

   We have identified the issue and are working with our third party provider to resolve as quickly as possible.

3. 17 lutego 2026 16:01 UTCidentified

   We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

4. 18 lutego 2026 17:26 UTCresolved

   This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

1. 25 stycznia 2026 22:08 UTCinvestigating

   We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

2. 26 stycznia 2026 01:55 UTCidentified

   The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

3. 26 stycznia 2026 19:46 UTCinvestigating

   We are continuing to investigate this issue.

4. 26 stycznia 2026 19:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 stycznia 2026 04:38 UTCresolved

   This incident has been resolved.

1. 18 listopada 2025 11:53 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 18 listopada 2025 11:59 UTCidentified

   The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

3. 18 listopada 2025 14:11 UTCidentified

   We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

4. 18 listopada 2025 14:50 UTCmonitoring

   Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

5. 18 listopada 2025 16:09 UTCmonitoring

   We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

6. 18 listopada 2025 17:12 UTCmonitoring

   The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

7. 18 listopada 2025 17:30 UTCresolved

   The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

1. 2 września 2025 20:02 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 września 2025 20:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 września 2025 21:40 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2 września 2025 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 września 2025 22:57 UTCresolved

   This incident has been resolved.

1. 21 sierpnia 2025 18:34 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 21 sierpnia 2025 19:14 UTCinvestigating

   Our engineering team is continuing to work on addressing the issue

3. 21 sierpnia 2025 20:16 UTCidentified

   We have a fix for the issue in progress and are preparing to deploy the change.

4. 21 sierpnia 2025 22:35 UTCidentified

   We have a fix for the issue in progress and are continuing preparations to deploy the change.

5. 22 sierpnia 2025 00:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 22 sierpnia 2025 01:02 UTCresolved

   This incident has been resolved.

1. 22 marca 2025 01:07 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 22 marca 2025 01:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 marca 2025 01:58 UTCresolved

   This incident has been resolved.

1. 4 lutego 2025 21:37 UTCinvestigating

   NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 4 lutego 2025 22:12 UTCinvestigating

   We are continuing to investigate this issue. We apologize for any inconvenience.

3. 4 lutego 2025 23:10 UTCidentified

   We have identified the root cause and we are continuing to work on addressing the issue.

4. 4 lutego 2025 23:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5 lutego 2025 00:49 UTCresolved

   This incident has been resolved.

1. 21 stycznia 2025 18:32 UTCinvestigating

   NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

2. 21 stycznia 2025 18:49 UTCidentified

   The issue has been identified and we are working to address and restore service as soon as possible.

3. 21 stycznia 2025 19:15 UTCidentified

   We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

4. 21 stycznia 2025 19:53 UTCidentified

   We continue to actively work on a fix for this issue to restore services as soon as possible.

5. 21 stycznia 2025 20:15 UTCmonitoring

   A fix has been applied and we are closely monitoring while the services are recovering.

6. 21 stycznia 2025 20:57 UTCmonitoring

   We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

7. 21 stycznia 2025 21:35 UTCmonitoring

   We are continuing to closely monitor until all services fully recover.

8. 21 stycznia 2025 22:44 UTCmonitoring

   We are continuing to monitor for any further issues.

9. 22 stycznia 2025 01:39 UTCresolved

   This incident is resolved. We apologize for any inconvenience

1. 7 października 2024 22:46 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Device Configuration and Device online state. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 7 października 2024 23:51 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 8 października 2024 01:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 października 2024 03:22 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 12 czerwca 2024 13:19 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect features. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 12 czerwca 2024 13:55 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 12 czerwca 2024 14:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 czerwca 2024 15:05 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 25 kwietnia 2024 16:42 UTCinvestigating

   We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 26 kwietnia 2024 03:34 UTCresolved

   This incident is resolved. We apologize for any inconvenience.