Historia awarii Egnyte

1. 3 września 2026 10:06 UTCinvestigating

   Obecnie badamy problemy z naszym serwisem Secure & Govern w regionie USA. Nasz zespół aktywnie pracuje nad rezolucją, a my dostarczymy aktualizację w ciągu najbliższych 30 minut. Przepraszamy za wszelkie zakłócenia, które mogą spowodować i doceniamy waszą cierpliwość, pracując nad przywróceniem normalnej służby.

2. 3 września 2026 10:07 UTCinvestigating

   Nadal badamy tę kwestię.

3. 3 września 2026 10:33 UTCmonitoring

   Wprowadziliśmy rozwiązanie problemu i obecnie monitorujemy wyniki. Jeśli nadal masz problemy, skontaktuj się z naszym zespołem wsparcia.

4. 3 września 2026 10:37 UTCresolved

   Nasz zespół potwierdził, że wszystko powinno wrócić do normy. W przypadku dalszych problemów prosimy o kontakt z naszym zespołem wsparcia w celu uzyskania dalszej pomocy. Przepraszamy za wszelkie niedogodności, które mogły spowodować i doceniamy waszą cierpliwość w tym czasie.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 18 lipca 2026 08:44 UTCinvestigating

   Obecnie badamy problemy z naszym serwisem SFTP w regionie europejskim. Nasz zespół aktywnie pracuje nad rezolucją, a my dostarczymy aktualizację w ciągu najbliższych 30 minut. Przepraszamy za wszelkie zakłócenia, które mogą spowodować i doceniamy waszą cierpliwość, pracując nad przywróceniem normalnej służby.

2. 18 lipca 2026 09:21 UTCmonitoring

   Wprowadziliśmy rozwiązanie problemu i obecnie monitorujemy wyniki. Jeśli nadal masz problemy, skontaktuj się z naszym zespołem wsparcia.

3. 18 lipca 2026 09:31 UTCresolved

   Nasz zespół potwierdził, że wszystko powinno wrócić do normy. W przypadku dalszych problemów prosimy o kontakt z naszym zespołem wsparcia w celu uzyskania dalszej pomocy. Przepraszamy za wszelkie niedogodności, które mogły spowodować i doceniamy waszą cierpliwość w tym czasie.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 16 czerwca 2026 13:38 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 16 czerwca 2026 14:07 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.

3. 16 czerwca 2026 14:35 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 16 czerwca 2026 14:50 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 9 czerwca 2026 11:59 UTCinvestigating

   We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 9 czerwca 2026 12:20 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

3. 9 czerwca 2026 12:26 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 1 czerwca 2026 12:35 UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 1 czerwca 2026 12:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 czerwca 2026 12:59 UTCidentified

   Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes.

4. 1 czerwca 2026 13:28 UTCidentified

   We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes.

5. 1 czerwca 2026 13:54 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 1 czerwca 2026 14:02 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 13 maja 2026 21:15 UTCinvestigating

   We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 13 maja 2026 21:27 UTCidentified

   Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.

3. 13 maja 2026 21:32 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 13 maja 2026 21:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13 maja 2026 21:36 UTCresolved

   Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 6 maja 2026 08:01 UTCinvestigating

   We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 6 maja 2026 08:32 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

3. 6 maja 2026 09:04 UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

4. 6 maja 2026 09:34 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 6 maja 2026 09:39 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 4 maja 2026 13:16 UTCinvestigating

   We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 4 maja 2026 13:42 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 4 maja 2026 14:10 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 4 maja 2026 15:01 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.

5. 4 maja 2026 15:11 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 4 maja 2026 15:22 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29 kwietnia 2026 15:53 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29 kwietnia 2026 16:19 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29 kwietnia 2026 16:32 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 29 kwietnia 2026 16:43 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29 kwietnia 2026 14:15 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29 kwietnia 2026 14:41 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29 kwietnia 2026 15:07 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 29 kwietnia 2026 15:33 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 29 kwietnia 2026 15:45 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 14 kwietnia 2026 22:29 UTCinvestigating

   We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 14 kwietnia 2026 23:04 UTCidentified

   Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.

3. 14 kwietnia 2026 23:34 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 14 kwietnia 2026 23:40 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 7 kwietnia 2026 22:31 UTCinvestigating

   Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 7 kwietnia 2026 23:01 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 7 kwietnia 2026 23:33 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 60 minutes.

4. 8 kwietnia 2026 00:18 UTCmonitoring

   We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.

5. 8 kwietnia 2026 09:36 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 16 marca 2026 16:43 UTCinvestigating

   We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 16 marca 2026 17:12 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 16 marca 2026 17:41 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 16 marca 2026 20:04 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.

5. 16 marca 2026 21:02 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 3 hours.

6. 17 marca 2026 01:31 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.

7. 17 marca 2026 07:43 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.

8. 17 marca 2026 10:44 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.

9. 19 marca 2026 16:13 UTCresolved

   The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience.

1. 11 marca 2026 17:42 UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 11 marca 2026 17:56 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 11 marca 2026 18:04 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 11 marca 2026 18:19 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 11 marca 2026 18:25 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 25 lutego 2026 19:44 UTCinvestigating

   We are currently investigating issues with our FTP/SFTP & Public APIs services in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 25 lutego 2026 20:16 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 25 lutego 2026 20:30 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 25 lutego 2026 20:36 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 25 lutego 2026 20:44 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 11 lutego 2026 20:34 UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 11 lutego 2026 20:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 lutego 2026 21:35 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 11 lutego 2026 21:40 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 11 lutego 2026 21:44 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 11 lutego 2026 21:53 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 4 lutego 2026 20:42 UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 4 lutego 2026 21:13 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 4 lutego 2026 21:37 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 4 lutego 2026 21:43 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 4 lutego 2026 21:47 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 3 lutego 2026 07:29 UTCinvestigating

   We are currently investigating issues with our Public APIs and Integrations services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 3 lutego 2026 08:00 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 3 lutego 2026 08:36 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 3 lutego 2026 09:09 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 3 lutego 2026 09:39 UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

6. 3 lutego 2026 10:10 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

7. 3 lutego 2026 10:20 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 31 stycznia 2026 06:31 UTCinvestigating

   We are currently investigating issues with our WebUI & Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 31 stycznia 2026 06:59 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 31 stycznia 2026 07:09 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 31 stycznia 2026 07:17 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29 stycznia 2026 21:19 UTCinvestigating

   We are currently investigating issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29 stycznia 2026 21:48 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29 stycznia 2026 21:55 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 29 stycznia 2026 22:03 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.