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    Historia awarii Endicia

    52 Endicia incidents · marzec 2024 — official updates, affected components, duration and resolution details.

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    Ważna zmiana: Przesyłki DDU do Niemiec

    Początek 27 października 2026 21:58 UTC · W toku

    Pending
    1. 27 października 2026 21:58 UTCmonitoring

      W dniu 23 października 2026 r. niemieckie organy celne nie przyjmują już przywozu DDU (dostarczonego bezpłatnego cła). Usługi GlobalPost i GAP DDU nie mogą być już wykorzystywane do wysyłki do Niemiec, a etykiety utworzone z tych usług zwrócą błąd. GlobalPost Plus i GlobalPost Plus (w tym obowiązki i podatki) pozostają dostępne dla Niemiec.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Endicia Label Server Technical Issue

    Początek 19 czerwca 2026 15:30 UTC · 3h 30m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia API (Endicia Label Server)
    1. 19 czerwca 2026 15:30 UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 czerwca 2026 15:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 czerwca 2026 19:01 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Początek 20 kwietnia 2026 18:47 UTC · 10m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)
    1. 20 kwietnia 2026 18:47 UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 20 kwietnia 2026 18:57 UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    Początek 5 marca 2026 17:11 UTC · 110d 22h

    Pending
    1. 5 marca 2026 17:11 UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    Początek 11 lutego 2026 22:03 UTC · 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)
    1. 11 lutego 2026 22:03 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 11 lutego 2026 22:17 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Początek 7 stycznia 2026 00:51 UTC · 27m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 7 stycznia 2026 00:51 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 stycznia 2026 01:18 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    Początek 6 listopada 2025 17:35 UTC · 37m

    Pending
    1. 6 listopada 2025 17:35 UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 6 listopada 2025 18:12 UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    Początek 20 października 2025 17:47 UTC · 7h 34m

    Pending
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 20 października 2025 17:47 UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 21 października 2025 01:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 21 października 2025 01:21 UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    Początek 10 października 2025 17:32 UTC · 38m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 10 października 2025 17:32 UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 10 października 2025 17:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 października 2025 18:11 UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    Początek 8 października 2025 15:12 UTC · 1d 1h

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)
    1. 8 października 2025 15:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 października 2025 19:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 października 2025 16:48 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Początek 8 października 2025 01:12 UTC · 13h 55m

    Pending
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)
    1. 8 października 2025 01:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 października 2025 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 października 2025 15:07 UTCresolved

      This incident has been resolved.

    Login Issues

    Początek 29 września 2025 17:18 UTC · 2h 15m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 29 września 2025 17:18 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 września 2025 19:32 UTCresolved

      This incident has been resolved.

    Login Issues

    Początek 23 września 2025 18:16 UTC · 21h 25m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 23 września 2025 18:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 24 września 2025 00:44 UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 24 września 2025 15:41 UTCresolved

      This incident has been resolved.

    Login Issues

    Początek 27 sierpnia 2025 18:57 UTC · 6h 7m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)
    1. 27 sierpnia 2025 18:57 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 28 sierpnia 2025 01:03 UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    Początek 14 sierpnia 2025 15:24 UTC · 1h 32m

    Pending
    1. 14 sierpnia 2025 15:24 UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 14 sierpnia 2025 16:56 UTCresolved

      This incident has been resolved.

    Login Issues

    Początek 12 sierpnia 2025 15:16 UTC · 1h 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 12 sierpnia 2025 15:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 12 sierpnia 2025 16:30 UTCresolved

      This incident has been resolved.

    Login Issues

    Początek 29 lipca 2025 19:21 UTC · 5m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)
    1. 29 lipca 2025 19:21 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 lipca 2025 19:26 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Początek 7 lipca 2025 13:48 UTC · 3h 24m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 7 lipca 2025 13:48 UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 lipca 2025 13:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 lipca 2025 17:12 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Początek 18 czerwca 2025 20:08 UTC · 4h 46m

    IssuesDrobny incydent
    Dotknięte komponenty
    Endicia Online (Printing postage using a Web Browser)
    1. 18 czerwca 2025 20:08 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 czerwca 2025 00:54 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    Początek 9 czerwca 2025 22:47 UTC · 76d 23h

    Pending
    1. 9 czerwca 2025 22:47 UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 25 sierpnia 2025 21:50 UTCresolved

      This incident has been resolved.