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    Historia awarii Fieldd

    21 Fieldd incidents · marzec 2021 — official updates, affected components, duration and resolution details.

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    Błąd walidacji chmury

    Początek 5 października 2026 13:01 UTC · 45m

    Pending
    Dotknięte komponenty
    fieldd Online Bookings
    1. 5 października 2026 13:01 UTCinvestigating

      Znany brak jest doświadczony z Cloudflare, który wpływa na strony rezerwacji online.

    2. 5 października 2026 13:30 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    3. 5 października 2026 13:30 UTCmonitoring

      Nadal monitorujemy wszelkie dalsze problemy.

    4. 5 października 2026 13:46 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Cloudflare Connectivity Issue

    Początek 12 sierpnia 2026 11:15 UTC · 1h 14m

    Pending
    Dotknięte komponenty
    fieldd Online Bookings
    1. 12 sierpnia 2026 12:20 UTCidentified

      Overnight, Cloudflare developed a connectivity issue with our online booking servers. Some regions are affected. We are investigating now and will share an update soon.

    2. 12 sierpnia 2026 12:21 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 sierpnia 2026 12:29 UTCresolved

      This incident has been resolved.

    Partial Outage

    Początek 17 marca 2026 22:31 UTC · 1h 36m

    OutagePoważny incydent
    Dotknięte komponenty
    fieldd API
    1. 17 marca 2026 22:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 marca 2026 00:03 UTCidentified

      Thank you for your continued patience whilst we look into this issue.

    3. 18 marca 2026 00:07 UTCresolved

      This incident has been resolved.

    Cloudflare & Google Outage

    Początek 12 czerwca 2025 18:49 UTC · 1h 29m

    Pending
    1. 12 czerwca 2025 18:49 UTCmonitoring

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/

    2. 12 czerwca 2025 20:17 UTCresolved

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/ They have appeared to have restored services.

    We are currently investigating an unexpected outage

    Początek 18 kwietnia 2025 21:39 UTC · 21m

    Pending
    Dotknięte komponenty
    fieldd Online CRMfieldd Online Bookings
    1. 18 kwietnia 2025 21:39 UTCinvestigating

      We are currently investigating an unexpected outage. Our team is working hard to identify the issue & rectify it as soon as possible.

    2. 18 kwietnia 2025 22:00 UTCresolved

      This incident has been resolved.

    Server Outage

    Początek 13 marca 2025 20:40 UTC · 2h 15m

    Pending
    Dotknięte komponenty
    Service Appfieldd Online CRMfieldd Online Bookings
    1. 13 marca 2025 20:40 UTCinvestigating

      We are currently investigating this issue.

    2. 13 marca 2025 20:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 marca 2025 20:59 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 marca 2025 22:55 UTCresolved

      This incident has been resolved.

    CRM Disruption

    Początek 16 sierpnia 2024 14:20 UTC · 4m

    Pending
    Dotknięte komponenty
    fieldd Online CRM
    1. 16 sierpnia 2024 14:20 UTCinvestigating

      We are currently investigating this issue.

    2. 16 sierpnia 2024 14:24 UTCresolved

      This incident has been resolved.

    Server Outage

    Początek 5 maja 2024 14:00 UTC · 0m

    Pending
    1. 10 maja 2024 15:12 UTCresolved

      Our team has implemented a fix to restore functionality, and everything is operating normally. We apologize for any disruption this may have caused and appreciate your patience.

    Online Scheduling TimeSlots Incident

    Początek 3 kwietnia 2024 23:00 UTC · 0m

    Pending
    1. 4 kwietnia 2024 15:48 UTCresolved

      This incident has been resolved, some users may have experienced issues with incorrect times being offered online to clients.

    AWS Server Issue

    Początek 26 października 2023 02:59 UTC · 1h 4m

    Pending
    Dotknięte komponenty
    fieldd APIService Appfieldd Online CRMCustomer App-Branded
    1. 26 października 2023 02:59 UTCinvestigating

      We are currently investigating this issue to resolve it as soon as possible.

    2. 26 października 2023 03:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 października 2023 04:03 UTCresolved

      This incident has been resolved.

    Twilio SMS

    Początek 25 września 2023 02:23 UTC · 11h 0m

    IssuesDrobny incydent
    Dotknięte komponenty
    Twilio SMS
    1. 25 września 2023 02:23 UTCidentified

      There is a known incident with Twilio SMS delivery. Customers may experience delivery issues for transactional SMS messages.

    2. 25 września 2023 05:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 września 2023 13:23 UTCresolved

      This incident has been resolved.

    Temporary outage

    Początek 12 czerwca 2023 22:17 UTC · 2h 41m

    OutagePoważny incydent
    Dotknięte komponenty
    Service Appfieldd Online CRMCustomer App-Brandedfieldd Online Invoicesfieldd Online BookingsService App-Branded
    1. 12 czerwca 2023 22:17 UTCidentified

      We have identified an outage with our server and doing our best to resolve the issue as quickly as possible. We appreciate your patience

    2. 13 czerwca 2023 00:58 UTCresolved

      This incident has been resolved.

    Amazon Web Server Issue

    Początek 5 marca 2023 20:39 UTC · 6h 47m

    OutagePoważny incydent
    Dotknięte komponenty
    fieldd Online CRMfieldd Online Bookings
    1. 5 marca 2023 20:39 UTCinvestigating

      Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself. We apologize for any inconvenience caused by Amazon’s disruptive behavior.

    2. 5 marca 2023 21:05 UTCidentified

      The issue has been identified, and we are actively implementing a fix

    3. 5 marca 2023 22:01 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 5 marca 2023 22:45 UTCidentified

      The team have opted for a permanent fix rather than a temporary one. This fix will increase long term performance and reliability. We anticipate things will be back to normal in a few hours. Thank you for your continued patience.

    5. 6 marca 2023 01:18 UTCidentified

      We are finalizing the fix for this issue. Thank you for your patience.

    6. 6 marca 2023 02:51 UTCidentified

      We are within 30 mins of a permanent fix. Unfortunately, we are at the mercy of large third party services such as Amazon and Google. When these companies have internal issues, that trickle down to us, without notice. Fieldd’s product itself is unaffected. The entire team have worked tirelessly on a Sunday to permanently solve this. We thank you for your patience.

    7. 6 marca 2023 03:21 UTCmonitoring

      Everything is back to normal. We are monitoring the new fix.

    8. 6 marca 2023 03:27 UTCresolved

      This incident has been resolved.

    An unexpected outage

    Początek 27 lutego 2023 21:11 UTC · 4h 27m

    Pending
    Dotknięte komponenty
    fieldd Online CRMfieldd Online Bookings
    1. 27 lutego 2023 21:11 UTCidentified

      Our team is actively working on resolving the issue as soon as possible, and we will keep you updated on the progress. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal system operations

    2. 27 lutego 2023 23:40 UTCidentified

      We have identified the cause of the error and are working as fast as we can to resolve the matter. Thank you for your continued patience. We understand the impact this has on your business.

    3. 28 lutego 2023 00:23 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 28 lutego 2023 01:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 28 lutego 2023 01:38 UTCmonitoring

      Fieldd experienced a disruption due to a server outage with Amazon AWS. Our team worked tirelessly to identify and resolve the issue. We are happy to report that AWS has now resolved the issue, and our system is now operating normally. We apologize for any inconvenience caused and appreciate your patience during this time.

    6. 28 lutego 2023 01:38 UTCresolved

      This incident has been resolved.

    Twilio SMS - Australia

    Początek 3 września 2022 02:46 UTC · 37m

    Pending
    Dotknięte komponenty
    Twilio SMS
    1. 3 września 2022 02:46 UTCinvestigating

      We are investigating an issue with SMS messages in Australia

    2. 3 września 2022 02:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 września 2022 03:23 UTCresolved

      This incident for Australian users has been resolved.

    Square Outage

    Początek 10 lutego 2022 18:29 UTC · 13m

    OutagePoważny incydent
    1. 10 lutego 2022 18:29 UTCinvestigating

      Square is currently down, users using Square for payments may temporarily experience issues. Please contact Square for more information.

    2. 10 lutego 2022 18:32 UTCmonitoring

      We are monitoring Square for updates

    3. 10 lutego 2022 18:32 UTCidentified

      Waiting for Square for more information on the matter

    4. 10 lutego 2022 18:42 UTCresolved

      Square seems to be back operational. Please contact Square if issues persist with POS payments.

    Server Update

    Początek 30 czerwca 2021 16:10 UTC · 4h 24m

    Pending
    Dotknięte komponenty
    fieldd Online Bookings
    1. 30 czerwca 2021 16:10 UTCmonitoring

      Degraded performance to some Online Booking Portal Extras for some regions whilst this server is being upgraded. We apologise for any inconvenience & are ensuring minimal disruption. More updates to come shortly.

    2. 30 czerwca 2021 20:32 UTCmonitoring

      The issue has been resolved and Online Portal is now fully operational. We thank you for your patience.

    3. 30 czerwca 2021 20:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 30 czerwca 2021 20:34 UTCresolved

      This incident has been resolved.

    Brief Maintenance Update

    Początek 29 czerwca 2021 23:24 UTC · 5m

    IssuesDrobny incydent
    Dotknięte komponenty
    fieldd APIService Appfieldd Online CRM
    1. 29 czerwca 2021 23:24 UTCinvestigating

      We are launching a performance update & will be back live in the next few minutes

    2. 29 czerwca 2021 23:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 czerwca 2021 23:29 UTCresolved

      This incident has been resolved.

    Stripe Payment Issue

    Początek 21 maja 2021 18:37 UTC · 5h 33m

    IssuesDrobny incydent
    Dotknięte komponenty
    Stripe APIService Appfieldd Online Bookings
    1. 21 maja 2021 18:37 UTCinvestigating

      We are currently investigating an issue that affects companies who use Stripe as their payment gateway. The ability to take payments and store cards is currently under investigation

    2. 21 maja 2021 19:35 UTCidentified

      We have found the error and currently resolving the matter. Pre-payments are now fully functional, and the Online Portal is fully operational. Further updates to come shortly

    3. 22 maja 2021 00:10 UTCresolved

      Service App Stripe issue has been resolved, please look out for Service App update 3.0.8.

    Booking Iframe Incident

    Początek 19 maja 2021 05:00 UTC · 0m

    Pending
    1. 19 maja 2021 21:46 UTCresolved

      Booking iframe latency issue was displaying a 404 not found to some of our users