Historia awarii Float

1. 21 października 2026 19:35 UTCresolved

   W dniu 21 października 2026 r. zagrożenie bezpieczeństwa zostało ujawnione publicznie w popularnym komponencie oprogramowania open- source wykorzystywanym w całej branży, w tym w częściach naszej infrastruktury internetowej. Po ujawnieniu informacji, nasz zespół inżynieryjny szybko ocenił potencjalny wpływ na usługi firmy Float, wdrożył tymczasowe środki ochronne i wdrożył aktualizacje bezpieczeństwa w odniesieniu do wszystkich systemów, których to dotyczy. Wszystkie aktualizacje były stosowane bez przerwy. Nasze śledztwo nie znalazło dowodów na to, że ta podatność była wykorzystywana przeciwko Floatowi ani na to, że wpłynęły na dane klientów. Monitorujemy nasze środowisko jako część naszych standardowych praktyk w zakresie bezpieczeństwa. Klienci nie muszą podejmować żadnych działań. W razie jakichkolwiek pytań prosimy o kontakt z naszym zespołem wsparcia. Aktualizacja - 22 października 2026 r.: Ten incydent dotyczył dwóch powiązanych słabych punktów w runtime PHP, CVE- 2026-109618 i CVE- 2026- 109619, zwanych wspólnie "PHP2Shell"

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 9 października 2026 08:34 UTCresolved

   Od około 14: 30 do 15: 00 UTC w dniu 8 października 2026 r. niektórzy klienci nie mogli dotrzeć do Float. Zidentyfikowaliśmy przyczynę jako rutynową aktualizację konfiguracji sieci, co doprowadziło do nieoczekiwanych, odizolowanych problemów z dostępnością. Problem został rozwiązany, a my pracujemy z naszym sprzedawcą, aby upewnić się, że to się nie powtórzy.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 14 maja 2026 08:37 UTCinvestigating

   We are currently experiencing issues with the search and filter function. Our team is actively working on a fix.

2. 14 maja 2026 08:48 UTCmonitoring

   We've implemented a fix for the issues reported with the search and filter function. We are actively monitoring performance.

3. 14 maja 2026 19:42 UTCresolved

   The issue affecting the search and filter has been resolved, and the system is now operating normally.

1. 14 maja 2026 07:31 UTCinvestigating

   There is an issue with one of our infrastructure providers that may be resulting in errors or delays in data propagation in Float. Based on our initial assessment, core functionalities should not be impacted. We're monitoring the issue and we will update when we know more.

2. 14 maja 2026 09:26 UTCmonitoring

   The issue has been identified by the infrastructure provider and a fix has been applied. We will continue to monitor our services to make sure everything recovered properly.

3. 14 maja 2026 09:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 14 maja 2026 15:56 UTCresolved

   This incident has been resolved.

1. 13 marca 2026 13:45 UTCinvestigating

   We are currently experiencing issues with the Search function. Our team is actively working on a fix.

2. 13 marca 2026 15:06 UTCmonitoring

   We've implemented a fix for the issues reported with the Search function. We are actively monitoring performance to confirm the issue has been fully resolved.

3. 13 marca 2026 15:28 UTCresolved

   The issue affecting Search has been resolved, and the system is now operating normally.

1. 6 lutego 2026 19:35 UTCinvestigating

   We're currently investigating issues with our search service. Newly changed items may not be visible in search.

2. 6 lutego 2026 19:55 UTCidentified

   We've identified the issue and we're working to resolve it.

3. 7 lutego 2026 00:44 UTCresolved

   The issue is resolved.

1. 5 grudnia 2025 09:17 UTCinvestigating

   We are currently investigating reports of issues accessing Float.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

2. 5 grudnia 2025 09:27 UTCmonitoring

   The issue with an upstream provider has been resolved and we're continuing to monitor Float.com.

3. 5 grudnia 2025 09:41 UTCresolved

   The issue with the upstream provider has now been resolved.

1. 20 października 2025 20:11 UTCinvestigating

   We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.

2. 20 października 2025 22:46 UTCmonitoring

   The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations. We're now monitoring the services to ensure there are no further disruptions.

3. 21 października 2025 13:58 UTCresolved

   This incident has been resolved. Reports, search, and integrations are back to normal operation.

1. 18 lipca 2025 16:04 UTCidentified

   There is an issue with Google Cloud our infrastructure provider that may be causing issues with; Logins with Google, slow responses in the float app, some requests may need to be retried. We're monitoring the issue and we will update when we know more.

2. 18 lipca 2025 18:57 UTCresolved

   This incident has been resolved.

1. 1 lipca 2025 01:08 UTCinvestigating

   We've observed an issue that teams are unable to add new Projects from the Allocations modal.

2. 1 lipca 2025 02:25 UTCmonitoring

   We've deployed a fix for adding new Projects from the Allocations modal.

3. 1 lipca 2025 03:50 UTCresolved

   This incident has been resolved.

1. 12 czerwca 2025 19:04 UTCidentified

   We have identified an issue with our hosting provider Google Cloud which is affecting the Float Application. Issues for customers include slow loading times, or loading failures of the Float Application. We're working on the issue now and will continue to update.

2. 12 czerwca 2025 21:56 UTCmonitoring

   While there are still issues with our underlying provider we've seen stabilisation for the Float Application. We'll continue to monitor and update.

3. 12 czerwca 2025 23:10 UTCresolved

   Issue is resolved.

1. 27 lutego 2025 11:41 UTCidentified

   We've identified issues with response times for the Float Application while performing routine changes. We're actively working to implement a fix and will update as we progress.

2. 27 lutego 2025 12:42 UTCmonitoring

   We've implemented a fix and are now monitoring

3. 27 lutego 2025 12:59 UTCresolved

   This issue has been resolved.

1. 22 stycznia 2025 09:12 UTCinvestigating

   We have some issues with requests to the Float application. While we've identified the issue there may still be problems with some requests made to Float while we identify a fix.

2. 22 stycznia 2025 15:51 UTCresolved

   We've identified and released some changes to support previous issues. We'll continue to monitor going forward.

1. 9 lipca 2024 21:07 UTCinvestigating

   The float.com site is inaccessible for some people, we're investigating the issue. The float app continues to work fine and workflows for teams using the resource management tool is not affected.

2. 10 lipca 2024 09:22 UTCresolved

   A patch has been issued and we're monitoring.

1. 7 marca 2024 21:03 UTCinvestigating

   We are investigating an issue with our cloud provider that is causing problems for customers viewing their schedules.

2. 7 marca 2024 21:23 UTCidentified

   We've identified the issue and are working to resolve it.

3. 7 marca 2024 21:33 UTCmonitoring

   We implemented a fix and can see the problem has stopped. We're monitoring now to check it doesn't re-occur.

4. 7 marca 2024 22:00 UTCresolved

   This incident has been resolved.

1. 5 marca 2024 16:08 UTCinvestigating

   We are experiencing degraded performance from our 3rd party identity provider, causing high latency for SSO authentication.

2. 5 marca 2024 17:03 UTCresolved

   This incident has been resolved.

1. 30 stycznia 2024 12:34 UTCidentified

   An issue with database connectivity has been identified while running a routine deployment. We're working to get Float back up and operational.

2. 30 stycznia 2024 13:06 UTCmonitoring

   We've implemented a failover for our production database and we're seeing healthy requests and responses. We'll continue to monitor the situation.

3. 30 stycznia 2024 13:48 UTCresolved

   The issue has been resolved.

1. 7 września 2023 08:24 UTCinvestigating

   We're currently investigating issues with the Float App. We'll update as soon as we know more.

2. 7 września 2023 09:15 UTCresolved

   A fix has been implemented and the service is back online.

1. 23 sierpnia 2023 20:03 UTCidentified

   We have identified a problem with an upstream provider that is causing requests to fail. We're working on a fix now.

2. 23 sierpnia 2023 20:30 UTCmonitoring

   We've released a fix Float App users will be receiving successful responses now. We will continue to monitor the situation.

3. 23 sierpnia 2023 21:45 UTCresolved

   The issue has been resolved.

1. 21 sierpnia 2023 07:01 UTCidentified

   An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.

2. 21 sierpnia 2023 09:24 UTCmonitoring

   Our monitoring is indicating the problem is subsiding, we'll continue to monitor.

3. 21 sierpnia 2023 12:55 UTCresolved

   The issue is resolved.