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    Historia awarii Grammarly

    55 Grammarly incidents · listopad 2024 — official updates, affected components, duration and resolution details.

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    Problemy z nadludźmi Nie wczytywać lub wyświetlać komunikatów błędów

    Początek 20 października 2026 18:03 UTC · 2h 15m

    OutagePoważny incydent
    Dotknięte komponenty
    Superhuman Go & Agents
    1. 20 października 2026 18:03 UTCidentified

      Superczłowiek Idź może nie załadować rozmowy lub może wyświetlić komunikat błędu. Nasi inżynierowie badają ten problem i wkrótce dostarczą nowe informacje.

    2. 20 października 2026 20:18 UTCresolved

      Incydent został rozwiązany. Superczłowiek Wraca i biegnie.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Chat nie pracuje w go.superhuman.com

    Początek 22 września 2026 13:46 UTC · 1h 4m

    OutagePoważny incydent
    Dotknięte komponenty
    Superhuman Go & Agents
    1. 22 września 2026 13:46 UTCidentified

      Niektórzy użytkownicy mogą zobaczyć ten błąd podczas korzystania z czatu na go.superhuman.com: "Cholera, wygląda na to, że nie jesteśmy w stanie załadować tej strony". Pracujemy nad naprawą. Dzięki za cierpliwość!

    2. 22 września 2026 14:44 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    3. 22 września 2026 14:50 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Users May Experience Login Issues Across Some Grammarly and Superhuman Products

    Początek 14 sierpnia 2026 15:24 UTC · 2h 34m

    OutagePoważny incydent
    Dotknięte komponenty
    Grammarly for MacSnippets and Knowledge ShareGrammarly's Browser ExtensionGrammarly for WindowsLoginGrammarly Editor
    1. 14 sierpnia 2026 15:24 UTCinvestigating

      We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 14 sierpnia 2026 16:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 sierpnia 2026 17:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 sierpnia 2026 17:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 14 sierpnia 2026 17:57 UTCresolved

      This incident has been resolved.

    Idź może pracować powoli lub okresowo

    Początek 29 lipca 2026 17:47 UTC · 7h 22m

    OutagePoważny incydent
    Dotknięte komponenty
    Generative AI assistanceSuperhuman Go & AgentsSuperhuman Go browser extension
    1. 29 lipca 2026 17:47 UTCidentified

      Obecnie pracujemy nad rozwiązaniem problemu powodującego powolne osiągi w Go. Użytkownicy mogą odczuwać opóźnienia podczas wczytywania, edycji lub zapisywania dokumentów na app.grammarly.com lub przy użyciu Go & agents. Nasz zespół aktywnie przygląda się temu zagadnieniu i pracuje nad jak najszybszym przywróceniem normalnej wydajności. Wyślemy aktualizację, jak tylko będziemy mieli więcej informacji. Dziękuję za cierpliwość.

    2. 29 lipca 2026 18:04 UTCmonitoring

      Zastosowano rozwiązanie i monitorujemy wyniki.

    3. 30 lipca 2026 01:09 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Zalogowanie się do Grammarly poprzez superhuman.com może być tymczasowo niedostępne

    Początek 16 lipca 2026 08:59 UTC · 4h 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    Login
    1. 16 lipca 2026 08:59 UTCidentified

      Zidentyfikowaliśmy problem wpływający na dostęp do usług Grammarly poprzez superhuman.com. Może to być związane z tymczasową nieobecnością Amazon CloudFront. Przepraszamy za wszelkie niedogodności, a aktualizacje zostaną dostarczone w miarę ich dostępności.

    2. 16 lipca 2026 09:10 UTCmonitoring

      Wprowadziliśmy tymczasowe zmiany w celu złagodzenia tej kwestii w czasie nieobecności CloudFront. Dostęp do Grammarly poprzez superhuman.com powinien zostać przywrócony. Monitorujemy wyniki.

    3. 16 lipca 2026 13:12 UTCresolved

      Amazon rozwiązał awarię usługi CloudFront, a nasze usługi wróciły do normy.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Some Grammarly and Superhuman users may be unable to log in

    Początek 15 maja 2026 16:33 UTC · 13m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Login
    1. 15 maja 2026 16:33 UTCinvestigating

      We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 15 maja 2026 16:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 maja 2026 16:45 UTCresolved

      This incident has been resolved.

    PDF reports may not be available in the Grammarly Editor

    Początek 7 maja 2026 07:30 UTC · 59m

    IssuesDrobny incydent
    Dotknięte komponenty
    Grammarly Editor
    1. 7 maja 2026 07:30 UTCinvestigating

      We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.

    2. 7 maja 2026 08:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 maja 2026 08:29 UTCresolved

      This incident has been resolved.

    Generative AI features may not work as expected in Grammarly for Windows

    Początek 28 kwietnia 2026 14:15 UTC · 1h 23m

    IssuesDrobny incydent
    Dotknięte komponenty
    Grammarly for Windows
    1. 28 kwietnia 2026 14:15 UTCinvestigating

      We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.

    2. 28 kwietnia 2026 15:38 UTCresolved

      This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!

    Document Creation, Upload, and Opening Failing in Grammarly Editor

    Początek 10 kwietnia 2026 18:42 UTC · 3h 55m

    IssuesDrobny incydent
    Dotknięte komponenty
    Grammarly Editor
    1. 10 kwietnia 2026 18:42 UTCinvestigating

      We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

    2. 10 kwietnia 2026 19:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 kwietnia 2026 21:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 kwietnia 2026 22:36 UTCresolved

      This incident has been resolved.

    The Grammarly Editor is not working as expected

    Początek 27 marca 2026 18:14 UTC · 17m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Grammarly Editor
    1. 27 marca 2026 18:14 UTCinvestigating

      We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

    2. 27 marca 2026 18:26 UTCmonitoring

      A fix has been implemented, and we're monitoring the results.

    3. 27 marca 2026 18:31 UTCresolved

      This issue has been resolved.

    Increased latency across Grammarly product offerings

    Początek 9 marca 2026 16:52 UTC · 3h 14m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Grammarly for MacGrammarly for Microsoft Word on MacGenerative AI assistanceGrammarly's Browser ExtensionWriting SuggestionsGrammarly for iPhoneGrammarly for WindowsPlagiarism DetectionLoginGrammarly for AndroidGrammarly for iPadGrammarly for Microsoft OfficeGrammarly Editor
    1. 9 marca 2026 16:52 UTCinvestigating

      We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!

    2. 9 marca 2026 17:21 UTCinvestigating

      We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.

    3. 9 marca 2026 18:53 UTCinvestigating

      We're still looking into this issue. We'll provide an update as soon as we can.

    4. 9 marca 2026 19:15 UTCmonitoring

      We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.

    5. 9 marca 2026 20:07 UTCresolved

      This issue has been resolved.

    The AI-powered Docs is not working as expected

    Początek 6 lutego 2026 20:09 UTC · 43m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Grammarly Editor
    1. 6 lutego 2026 20:09 UTCinvestigating

      We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

    2. 6 lutego 2026 20:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 lutego 2026 20:36 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6 lutego 2026 20:52 UTCresolved

      This incident has been resolved.

    Some agents may be unavailable or work intermittently

    Początek 6 lutego 2026 15:02 UTC · 46m

    OutagePoważny incydent
    Dotknięte komponenty
    Superhuman Go & Agents
    1. 6 lutego 2026 15:02 UTCidentified

      We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.

    2. 6 lutego 2026 15:49 UTCresolved

      This issue has been resolved, and the functionality should be restored.

    Scheduled Maintenance: Subscription Management

    Początek 5 lutego 2026 01:46 UTC · 5h 52m

    IssuesDrobny incydent
    Dotknięte komponenty
    Account Management
    1. 5 lutego 2026 01:46 UTCidentified

      We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.

    2. 5 lutego 2026 02:11 UTCidentified

      We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.

    3. 5 lutego 2026 07:38 UTCresolved

      The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.

    Some Grammarly users may be unable to log in using Facebook

    Początek 3 lutego 2026 02:51 UTC · 2d 15h

    IssuesDrobny incydent
    Dotknięte komponenty
    Login
    1. 3 lutego 2026 02:51 UTCinvestigating

      Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.

    2. 4 lutego 2026 14:51 UTCidentified

      We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!

    3. 5 lutego 2026 18:38 UTCresolved

      This incident has been resolved.

    Some Grammarly users may be unable to log in

    Początek 30 stycznia 2026 20:12 UTC · 2h 13m

    OutagePoważny incydent
    Dotknięte komponenty
    Login
    1. 30 stycznia 2026 20:12 UTCinvestigating

      We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 30 stycznia 2026 21:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 stycznia 2026 22:25 UTCresolved

      This incident has been resolved.

    We're experiencing a service interruption

    Początek 22 stycznia 2026 21:50 UTC · 1d 3h

    OutagePoważny incydent
    Dotknięte komponenty
    Grammarly for MacGrammarly for Microsoft Word on MacSnippets and Knowledge ShareGenerative AI assistanceGrammarly's Browser ExtensionWriting SuggestionsGrammarly for iPhoneGrammarly for WindowsPlagiarism DetectionAccount ManagementLoginGrammarly for AndroidAI detectionGrammarly for iPadGrammarly for Microsoft OfficeGrammarly Editor
    1. 22 stycznia 2026 21:50 UTCidentified

      Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

    2. 22 stycznia 2026 23:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 stycznia 2026 11:49 UTCmonitoring

      You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.

    4. 23 stycznia 2026 21:46 UTCmonitoring

      Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

    5. 24 stycznia 2026 01:10 UTCresolved

      This incident has been resolved.

    Supehuman Go and AI Chat experience temporary service interruption

    Początek 21 stycznia 2026 00:40 UTC · 1h 8m

    OutagePoważny incydent
    Dotknięte komponenty
    Generative AI assistanceGrammarly's Browser ExtensionGrammarly Editor
    1. 21 stycznia 2026 00:40 UTCinvestigating

      We are currently investigating this issue.

    2. 21 stycznia 2026 01:48 UTCresolved

      This incident has been resolved.

    Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/

    Początek 20 stycznia 2026 21:57 UTC · 11m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Grammarly Editor
    1. 20 stycznia 2026 21:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 20 stycznia 2026 22:08 UTCresolved

      This incident has been resolved.

    Issues logging in at https://superhuman.com and https://app.grammarly.com

    Początek 6 listopada 2025 22:29 UTC · 4h 18m

    OutagePoważny incydent
    Dotknięte komponenty
    Login
    1. 6 listopada 2025 22:29 UTCinvestigating

      Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.

    2. 7 listopada 2025 01:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 listopada 2025 02:00 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 7 listopada 2025 02:47 UTCresolved

      This incident has been resolved.