Historia awarii Greenhouse

1. 5 sierpnia 2026 02:18 UTCinvestigating

   We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 5 sierpnia 2026 02:40 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 sierpnia 2026 03:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 sierpnia 2026 13:29 UTCresolved

   This incident has been resolved.

1. 22 lipca 2026 18:58 UTCinvestigating

   Obecnie mamy problem z integracją zespołów Microsoft, który wpływa na planowanie wywiadów na wspólnych kalendarzach. Nasz zespół inżynieryjny aktywnie bada przyczynę. Będziemy nadal dostarczać aktualizacje w miarę dostępności większej ilości informacji.

2. 7 sierpnia 2026 14:30 UTCidentified

   Wydaje się, że kwestia ta jest związana z API wykresu. Nasz zespół inżynieryjny jest w kontakcie z Microsoft Support, aby pomóc im zdiagnozować problem.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 10 lipca 2026 20:29 UTCinvestigating

   We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 10 lipca 2026 21:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 lipca 2026 21:25 UTCresolved

   This incident has been resolved.

1. 6 lipca 2026 22:13 UTCinvestigating

   We are currently investigating this issue.

2. 6 lipca 2026 22:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 lipca 2026 22:28 UTCresolved

   The token refresh server has been repaired.

1. 2 lipca 2026 17:00 UTCinvestigating

   We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 6 lipca 2026 20:35 UTCresolved

   We appreciate your patients. Sterling background checks are now fully functional.

1. 29 czerwca 2026 17:16 UTCinvestigating

   We are currently investigating this issue.

2. 29 czerwca 2026 17:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 czerwca 2026 20:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 czerwca 2026 20:44 UTCresolved

   This incident has been resolved.

1. 26 czerwca 2026 13:24 UTCinvestigating

   We are currently investigating this issue.

2. 26 czerwca 2026 13:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 czerwca 2026 14:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 czerwca 2026 15:25 UTCresolved

   This incident has been resolved.

1. 19 czerwca 2026 17:24 UTCinvestigating

   We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.

2. 19 czerwca 2026 18:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 czerwca 2026 21:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 czerwca 2026 22:23 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 19 czerwca 2026 22:24 UTCresolved

   This incident has been resolved.

1. 18 czerwca 2026 12:35 UTCinvestigating

   We are currently experiencing a delay for Silo 1 in BIC data delivery.

2. 18 czerwca 2026 13:02 UTCresolved

   This incident has been resolved.

1. 17 czerwca 2026 12:55 UTCinvestigating

   We are currently experiencing a delay across all silos in BIC data delivery.

2. 17 czerwca 2026 14:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 czerwca 2026 07:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 czerwca 2026 07:57 UTCresolved

   This incident has been resolved.

1. 11 czerwca 2026 19:47 UTCmonitoring

   We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.

2. 12 czerwca 2026 00:40 UTCresolved

   DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.

1. 5 czerwca 2026 21:57 UTCmonitoring

   ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.

2. 5 czerwca 2026 22:00 UTCresolved

   ADP has reverted their change. All exports should now work as normal.

1. 28 maja 2026 16:23 UTCinvestigating

   Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.

2. 28 maja 2026 18:29 UTCresolved

   This incident has been resolved.

1. 27 maja 2026 15:08 UTCinvestigating

   Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.

2. 27 maja 2026 21:16 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 maja 2026 11:34 UTCresolved

   Their outage has been resolved

1. 22 maja 2026 15:49 UTCinvestigating

   We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

2. 22 maja 2026 16:25 UTCresolved

   An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.

3. 27 maja 2026 14:39 UTCpostmortem

   **What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The migration was rolled back in all customer environments. **Prevention:** The migration has not been reapplied and is on hold, pending further investigation by the team to establish a safe migration path.

1. 20 maja 2026 15:05 UTCinvestigating

   Some customers are experiencing timeouts and errors when making requests to Harvest v3 on Silo 1. We are currently investigating this issue.

2. 20 maja 2026 15:41 UTCresolved

   This incident has been resolved.

1. 19 maja 2026 19:18 UTCinvestigating

   We are currently experiencing a partial disruption affecting Calendly interviews within Greenhouse Recruiting where the "Reschedule" and "Cancel" buttons are not appearing. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 19 maja 2026 21:22 UTCinvestigating

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

3. 19 maja 2026 21:23 UTCidentified

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

4. 19 maja 2026 22:43 UTCmonitoring

   A fix was released and we are confirming that customer-reported issues have been resolved.

5. 19 maja 2026 22:57 UTCresolved

   This incident has been resolved.

1. 15 maja 2026 19:08 UTCresolved

   This morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue.

1. 11 maja 2026 19:03 UTCidentified

   We are currently experiencing a partial disruption affecting job creation with approval custom fields in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 maja 2026 21:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 maja 2026 21:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 maja 2026 21:42 UTCresolved

   This incident has been resolved.

1. 11 maja 2026 19:01 UTCinvestigating

   We are currently experiencing a partial disruption affecting offer creation. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 maja 2026 19:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 maja 2026 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 maja 2026 20:50 UTCresolved

   This incident has been resolved.