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    Historia awarii Hirefire

    18 Hirefire incidents · czerwiec 2023 — official updates, affected components, duration and resolution details.

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    Maintenance

    Początek 27 października 2025 11:35 UTC · 5m

    MaintenancePrace konserwacyjne
    1. 27 października 2025 11:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Halt on Autoscalers

    Początek 20 października 2025 18:01 UTC · 11h 52m

    Pending
    1. 21 października 2025 05:53 UTCresolved

      The system remains stable. Marking as resolved.

    Database Maintenance

    Początek 8 września 2025 07:30 UTC · 15m

    MaintenancePrace konserwacyjne
    1. 8 września 2025 07:45 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Początek 7 lipca 2025 07:30 UTC · 10m

    MaintenancePrace konserwacyjne
    1. 7 lipca 2025 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Platform Issues

    Początek 10 czerwca 2025 08:42 UTC · 1d 7h

    Pending
    1. 11 czerwca 2025 16:12 UTCresolved

      Autoscaling has been fully restored following the restoration of Heroku's API. However, some Heroku customers on X.com have reported intermittent errors. If you are still experiencing autoscaling issues, please contact us at [email protected], and we will investigate promptly. Heroku status page reference: https://status.heroku.com/incidents/2822

    Database Maintenance

    Początek 30 maja 2025 08:15 UTC · 9m

    MaintenancePrace konserwacyjne
    1. 30 maja 2025 08:23 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Początek 21 maja 2025 07:30 UTC · 10m

    MaintenancePrace konserwacyjne
    1. 21 maja 2025 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Logdrain Disruption

    Początek 17 marca 2025 08:40 UTC · 15m

    Pending
    1. 17 marca 2025 12:10 UTCresolved

      We encountered a 15-minute disruption with our Logdrain system, impacting metric accuracy and resulting in unintended dyno manager scaling adjustments. The issue has been addressed, and we are investigating solutions to prevent future occurrences. We apologize for any inconvenience caused.

    Database Maintenance

    Początek 6 marca 2025 09:00 UTC · 4m

    MaintenancePrace konserwacyjne
    1. 6 marca 2025 09:04 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Intermittent Errors

    Początek 26 września 2024 14:12 UTC · 2h 3m

    Pending
    1. 26 września 2024 16:15 UTCresolved

      The issues affecting our services have been resolved, and everything is now operating normally. While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.

    Database Maintenance

    Początek 14 sierpnia 2024 02:15 UTC · 10m

    MaintenancePrace konserwacyjne
    1. 14 sierpnia 2024 02:25 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Service Unavailable

    Początek 28 maja 2024 13:28 UTC · 18h 7m

    Pending
    1. 29 maja 2024 07:35 UTCresolved

      All systems remain operational without issues.

    Database Maintenance

    Początek 8 maja 2024 13:00 UTC · 10m

    MaintenancePrace konserwacyjne
    1. 8 maja 2024 13:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Początek 6 lutego 2024 09:00 UTC · 12m

    MaintenancePrace konserwacyjne
    1. 6 lutego 2024 09:12 UTCcomplete

      The maintenance is now complete.

    Missing Metric Data from New Relic

    Początek 11 stycznia 2024 15:00 UTC · 1d 1h

    OutagePoważny incydent
    1. 12 stycznia 2024 17:14 UTCresolved

      On January 11, at 15:00 (UTC), web dynos being autoscaled using the New Relic strategies experienced issues in retrieving metric data from New Relic's API. Upon investigation, it appears that New Relic has increased the processing time for metric data, delaying its availability through their API. Previously, metric data would become available approximately 2 minutes after receipt. Now, it seems to take about 5 minutes. We have applied a patch that accesses data, which, based on our observations, should be consistently available at each checkup. Unfortunately, the downside is that data retrieved from New Relic is now 5 minutes delayed. This might pose an issue depending on the nature of your application and use case. If this delay is problematic and you wish to continue using either the Response Time or Requests Per Minute strategies, we recommend considering a switch to the "Logplex - Response Time" or "Logplex - Requests Per Minute" strategies. Our Logdrain system, integrating with Heroku Logplex, ingests and makes data available within 5 seconds, compared to the current 5-minute delay on New Relic.

    Database Maintenance

    Początek 14 września 2023 17:00 UTC · 5m

    MaintenancePrace konserwacyjne
    1. 14 września 2023 17:05 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Authorization Issue

    Początek 19 lipca 2023 19:35 UTC · 2h 55m

    Pending
    1. 19 lipca 2023 22:29 UTCresolved

      The issue with our Heroku OAuth integration has now been fully resolved. We sincerely apologize for any inconvenience this may have caused.

    Database Maintenance

    Początek 29 czerwca 2023 17:01 UTC · 9m

    MaintenancePrace konserwacyjne
    1. 29 czerwca 2023 17:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.