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    Historia awarii Intrinio

    51 Intrinio incidents · listopad 2022 — official updates, affected components, duration and resolution details.

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    Opóźnione wydanie SIP z CTA _ A, & CTA _ B

    Początek 24 czerwca 2026 15:19 UTC · 5d 4h

    Pending
    Dotknięte komponenty
    APIv2
    1. 24 czerwca 2026 15:19 UTCinvestigating

      Obecnie istnieje problem otrzymywania danych dla kanałów CTA _ A i CTA _ B w 15-minutowym opóźnionym produkcie SIP. UTP działa normalnie. Obecnie współpracuje z dostawcą wyższego szczebla, aby to rozwiązać. Klienci powinni wykorzystać 15 Minute Opóźnione ceny CBOE jako awaryjne. Wszystkie brakujące dane zostaną uzupełnione.

    2. 24 czerwca 2026 16:02 UTCinvestigating

      Dane na temat cta _ a i cta _ b znów płyną i nadrabiają zaległości. Nadal badamy przyczynę.

    3. 24 czerwca 2026 22:04 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    4. 29 czerwca 2026 19:30 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Options Feed

    Początek 14 maja 2026 14:59 UTC · 2h 43m

    Pending
    1. 14 maja 2026 14:59 UTCinvestigating

      We are currently investigating this issue.

    2. 14 maja 2026 17:42 UTCresolved

      This incident has been resolved.

    IEX & Equities Edge Partial Outage

    Początek 8 maja 2026 15:33 UTC · 0m

    Pending
    Dotknięte komponenty
    APIv2
    1. 8 maja 2026 15:33 UTCresolved

      Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.

    DDoS Attack

    Początek 16 kwietnia 2026 05:30 UTC · 0m

    Pending
    1. 16 kwietnia 2026 05:30 UTCresolved

      Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.

    Experiencing an issue with CBOE One Delayed Feed

    Początek 24 lutego 2026 15:37 UTC · 2h 21m

    Pending
    Dotknięte komponenty
    APIv2
    1. 24 lutego 2026 15:37 UTCidentified

      We are working on an issue stemming from a change at our upstream provider.

    2. 24 lutego 2026 17:58 UTCresolved

      This incident has been resolved.

    Nasdaq Basic Issues

    Początek 3 grudnia 2025 21:09 UTC · 1d 0h

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2
    1. 3 grudnia 2025 21:09 UTCidentified

      Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

    2. 4 grudnia 2025 21:19 UTCresolved

      This incident has been resolved.

    Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

    Początek 23 października 2025 14:35 UTC · 4h 29m

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2APIv1
    1. 23 października 2025 14:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23 października 2025 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 października 2025 19:04 UTCresolved

      This incident has been resolved.

    AWS issues impacting Intrinio's APIs and data feeds today

    Początek 20 października 2025 17:01 UTC · 6h 1m

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2APIv1
    1. 20 października 2025 17:01 UTCmonitoring

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

    2. 20 października 2025 23:02 UTCresolved

      The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status

    AWS issues impacting Intrinio's APIs and data feeds today

    Początek 20 października 2025 13:00 UTC · 0m

    Pending
    1. 20 października 2025 16:43 UTCresolved

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/

    Networking issue at upstream data center

    Początek 13 października 2025 17:32 UTC · 23h 44m

    Pending
    Dotknięte komponenty
    APIv2
    1. 13 października 2025 17:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 14 października 2025 17:16 UTCresolved

      This incident has been resolved.

    We are investigating a potential issue with the delayed sip feed (websocket)

    Początek 13 sierpnia 2025 15:13 UTC · 3h 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2
    1. 13 sierpnia 2025 15:13 UTCidentified

      The issue can be affecting websocket and rest api access.

    2. 13 sierpnia 2025 16:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 sierpnia 2025 18:26 UTCresolved

      This incident has been resolved.

    Open Interest missing/returning 0 for contracts (delayed options feed)

    Początek 17 lipca 2025 14:41 UTC · 1d 0h

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2
    1. 17 lipca 2025 14:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 lipca 2025 14:47 UTCresolved

      This incident has been resolved.

    Indices Realtime Down

    Początek 12 maja 2025 13:54 UTC · 1h 3m

    Pending
    Dotknięte komponenty
    APIv2
    1. 12 maja 2025 13:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12 maja 2025 14:58 UTCresolved

      Indices feed has been restored.

    3. 12 maja 2025 15:03 UTCpostmortem

      A network outage caused degraded service. This outage has been resolved.

    Missing EOD Stock Prices for US Exchagnes

    Początek 11 marca 2025 02:07 UTC · 13h 52m

    Pending
    Dotknięte komponenty
    APIv2APIv1
    1. 11 marca 2025 02:07 UTCinvestigating

      EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

    2. 11 marca 2025 15:59 UTCresolved

      We've received processed all US prices from March 10th.

    No pricing data for IEX real time feed

    Początek 13 stycznia 2025 15:00 UTC · 1h 38m

    OutagePoważny incydent
    Dotknięte komponenty
    APIv2
    1. 13 stycznia 2025 15:00 UTCinvestigating

      We are investigating this issue that is affecting API and websocket users.

    2. 13 stycznia 2025 16:39 UTCresolved

      This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.

    Some customers may be experiencing errors while using the API

    Początek 6 stycznia 2025 20:05 UTC · 19h 34m

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2
    1. 6 stycznia 2025 20:05 UTCidentified

      We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

    2. 7 stycznia 2025 15:39 UTCresolved

      This incident has been resolved.

    Quote endpoint is unavailable for some customers

    Początek 6 stycznia 2025 15:36 UTC · 1h 40m

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2
    1. 6 stycznia 2025 15:36 UTCidentified

      We identified an issue with the Quote endpoint and are working on a fix.

    2. 6 stycznia 2025 17:16 UTCresolved

      This incident has been resolved.

    IEX Suspended All Trading

    Początek 23 grudnia 2024 16:33 UTC · 23h 55m

    Pending
    Dotknięte komponenty
    APIv2
    1. 23 grudnia 2024 16:33 UTCidentified

      IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

    2. 23 grudnia 2024 17:00 UTCmonitoring

      Waiting for IEX to come back online.

    3. 23 grudnia 2024 17:01 UTCmonitoring

      Correction. We are waiting for IEX to bring their trading system back online.

    4. 24 grudnia 2024 16:28 UTCresolved

      This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/

    Error messages when querying endpoints in API v2

    Początek 15 grudnia 2024 22:32 UTC · 1d 18h

    IssuesDrobny incydent
    Dotknięte komponenty
    APIv2
    1. 15 grudnia 2024 22:32 UTCidentified

      We are investigating reported error messages such as for api key, reached limits, etc.

    2. 17 grudnia 2024 17:23 UTCresolved

      This incident has been resolved.

    Some clients may not be receiving options data via the python sdk

    Początek 10 czerwca 2024 19:20 UTC · 1h 21m

    OutagePoważny incydent
    Dotknięte komponenty
    APIv2APIv1
    1. 10 czerwca 2024 19:20 UTCinvestigating

      We are investigating this issue

    2. 10 czerwca 2024 20:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 czerwca 2024 20:42 UTCresolved

      This incident has been resolved.