JFrog Cloud Platform degraded performance for Azure US West Region
Początek 5 sierpnia 2026 13:14 UTC · 7m
IssuesDrobny incydent
Dotknięte komponenty
Artifactory
investigating
We are investigating cases of degraded performance for JFrog Cloud Platform customers. We will provide more details within the next hour.
resolved
The issue has been resolved. The service disruption lasted approximately nine minutes, during which some Artifactory services were temporarily unavailable.
All affected services have fully recovered and are operating normally. The environment is healthy, and our monitoring confirms continued stability.
JFrog Cloud Platform performance degradation for Azure EU West Region
Początek 4 sierpnia 2026 13:24 UTC · 0m
OutagePoważny incydent
Dotknięte komponenty
Artifactory
resolved
The issue affecting some JFrog Cloud Platform customers in the Azure EU West region has been resolved.
During the incident, some customers may have experienced a brief service interruption.
Our team investigated the issue, validated service stability and continues to monitor the environment to ensure normal operation.
Wycofanie się platformy w chmurze JFrog wpływające na podzbiór klientów w regionie Azure US West
Początek 23 lipca 2026 15:04 UTC · 5h 27m
OutageKrytyczny incydent
Dotknięte komponenty
ArtifactorySecurity - Xray
investigating
Obecnie badamy tę kwestię.
identified
Kilka usług backend w Azure raportuje brak, pracujemy z nimi, aby odzyskać.
Badamy potencjalne zakłócenia w obsłudze, które wpływają na Xray JFrog we wszystkich regionach. Podzbiór klientów może doświadczać błędów w uwierzytelnianiu lub błędów przy dostępie do Xray i wykonywaniu operacji związanych z Xray.
Nasze zespoły inżynieryjne aktywnie pracują nad przywróceniem normalnej obsługi. Dostarczymy kolejną aktualizację w ciągu godziny.
GCP (Cloud Provider) , is currently experiencing an issue with their Object Storage infrastructure, which is affecting Artifactory upload and download operations in the US regions.
JFrog engineers are actively monitoring the situation and working closely with GCP toward a resolution.
identified
We are continuing to work on a fix for this issue.
resolved
The service degradation affecting Artifactory uploads and downloads in the GCP US regions has been resolved.
JFrog Engineers are continuing to monitor the service health closely.
JFrog Cloud Platform outage affecting subset of customers in AWS US East region
We are currently investigating an infrastructure issue in the AWS US East region that may impact a limited number of customers.
Our engineering team is actively working to restore full service.
resolved
The issue has been resolved. All services in the AWS US East region are fully operational.
JFrog Engineers are continuing to monitor to ensure stability.
JFrog Cloud Platform outage affecting subset of customers in AWS US West region
JFrog Engineering Team is investigating a network issue which impacted a subset of customers in AWS US West region
The services are being recovered
monitoring
The network issue has been resolved & all the customers' services have been recovered.
JFrog Engineers are continuing to monitor the service stability.
resolved
This incident has been resolved.
JFrog platform services degradation affecting a subset of AWS US East 1 customers due to AWS infrastructure issues
The issue has been identified and a fix is being implemented.
monitoring
Services have auto-recovered basis our high-availability setup and additional configuration enhancements. JFrog engineers remain on standby monitoring the situation closely until AWS fully resolves the underlying Availability Zone impact.
resolved
This incident was resolved at May 8 5.30am UTC
JFrog platform services outage affecting a subset of Azure customers in US East
JFrog engineers are currently investigating & actively monitoring potential performance impact on the JFrog Cloud Platform in the UAE (Middle East) region due to an ongoing AWS datacenter issue.
For AWS Status Updates , Please refer - https://health.aws.amazon.com/health/status
resolved
This incident has been resolved.
Partial outage in JFrog Cloud Platform affecting services on Azure US West
Summary: We are currently experiencing a partial service disruption affecting customers in the Azure US West region.
This is due to underlying compute issues at the Microsoft Azure infrastructure layer.
Action: JFrog Engineers are actively working to mitigate the impact and recover services.
identified
Microsoft Azure engineering is actively working on restoring services at the infrastructure layer.
JFrog Engg Team is monitoring the progress closely as they address the underlying compute failure.
Official Microsoft outage details and status updates can be tracked at: https://app.azure.com/h/JLPW-7W8/86af1b
identified
JFrog Engg have recovered Artifactory services for all customers in the region Azure US West region.
Azure Infrastructure is still not fully stable & Microsoft Team is continuing to work on it.
resolved
Status: Resolved / Post-Recovery Validation
Impact: Services Restored
JFrog services are now fully operational following the resolution of a significant upstream infrastructure outage within Azure. Our internal automated monitoring confirms that all our core functionalities have returned to expected performance levels.
Recovery & Ongoing Validation While primary connectivity and service layers have been restored, the JFrog engineering team remains in an active monitoring phase. We are currently performing comprehensive validations across all Azure services including storage and compute components. This process ensures that all dependent systems have achieved full synchronization and are performing at optimal capacity.
Incident Timeline (UTC)
12:30 UTC: The infrastructure provider confirmed the restoration of facility power and physical network connectivity.
Subsequent Window: Azure Cloud services were recovered, enabling the sequential restoration and stabilization of the JFrog service layers.
For further technical details regarding the root cause of the underlying infrastructure failure, please refer to the official Azure Status Page - https://azure.status.microsoft/en-us/status
JFrog Connect partial disruption with subset of devices appearing offline
Początek 22 grudnia 2025 08:51 UTC · 1d 23h
OutagePoważny incydent
Dotknięte komponenty
JFrog Connect
investigating
JFrog Engineers are currently investigating an issue causing some devices to appear as offline or disconnected in the dashboard.
Our engineering team is actively working on the resolution. Service functionality remains a priority and we will provide a follow-up as soon as we have more information. We apologize for the interruption.
resolved
JFrog engineers have applied the fix and all devices are verified to be reporting status accurately.
Our WAF may block <0.01% of uploads for select customers
Identified: We are currently experiencing an issue where a subset of customers are encountering upload failures resulting in HTTP 406 error responses. We have identified the root cause as a false positive within our Web Application Firewall (WAF). We are currently evaluating the necessary steps for resolution and updates will follow.
resolved
This incident has been resolved.
Partial outage in JFrog Cloud Platform Database affecting services on Azure Israel
Due to a database maintenance, a brief outage may be experienced by some JFrog Cloud Platform customers.
investigating
We are currently investigating this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Artifactory Service outage affecting multiple customers across several AWS regions
Początek 20 października 2025 07:42 UTC · 3h 16m
OutageKrytyczny incydent
Dotknięte komponenty
ArtifactoryArtifactoryArtifactoryArtifactory
investigating
We are currently investigating this issue.
investigating
Service disruption confirmed to be caused by an issue with the AWS Cloud vendor.
JFrog Engg teams are engaged, analyzing the vendor's progress, and monitoring service stability
monitoring
AWS are resuming their services and we see a positive impact on JFrog services. SLO is almost 100% and all Artifactory transactions have been resumed. We are still monitoring the systems health. AWS Incident status chronology can be referred here: https://health.aws.amazon.com/health/status
resolved
All services are up and running - see also https://health.aws.amazon.com/health/status
JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region
JFrog Engineers are actively investigating this event and will shortly update
monitoring
JFrog engineers have identified the root cause to the recent brief Azure Cloud service unavailability. All customer services have since recovered and are stable. We have engaged Azure engineering to conduct a deeper analysis and will continue to monitor the stability of the services.
resolved
All customer services are fully functional and have remained stable for a substantial period.
Critical JFrog Cloud Platform Database Incident affecting Xray service on Azure USE
Początek 7 września 2025 12:42 UTC · 57m
OutagePoważny incydent
Dotknięte komponenty
Security - Xray
identified
Due to a database maintenance JFrog customers could experience a brief outage for some JFrog Cloud Platform customers.
identified
Issue has been identified and we are working with Azure to resolve the issue
identified
We are continuing to work on a fix for this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
JFrog Cloud Platform Service Disruption in GCP Central Region
We are investigating a brief service disruption in the GCP Central region caused by a cloud provider network issue
All services are up & running stable now & we are continuing to monitor the service health
resolved
Cloud Provider has confirmed that the issue has been resolved.
No further service disruptions were observed since the last update.