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    Historia awarii Jimdo

    52 Jimdo incidents · sierpień 2020 — official updates, affected components, duration and resolution details.

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    Odpływ poczty internetowej Jimdo

    Początek 14 października 2026 11:52 UTC · 6m

    OutagePoważny incydent
    Dotknięte komponenty
    WebmailE-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 14 października 2026 11:52 UTCinvestigating

      Poczta Jimdo ma teraz kłopoty. Klienci e-mail jak Outlook lub Apple Mail mogą nadal wysyłać i odbierać normalnie. Nasz dostawca pracuje nad naprawą, a my nad tym pracujemy. Twoja strona nie jest naruszona. Będziemy cię informować tutaj. Dzięki za cierpliwość.

    2. 14 października 2026 11:58 UTCresolved

      Aktualizacja: Poczta Jimdo działa ponownie. Możesz zalogować się, wysłać i otrzymywać e-maile jak zwykle. Jeśli coś nadal wygląda źle, przeładuj stronę lub wyczyść pamięć podręczną przeglądarki. Dzięki za cierpliwość i przepraszam za kłopot.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Brak poczty internetowej

    Początek 12 października 2026 09:34 UTC · 2h 38m

    OutagePoważny incydent
    Dotknięte komponenty
    WebmailE-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 12 października 2026 09:34 UTCinvestigating

      Poczta Jimdo ma teraz kłopoty. Programy email takie jak Outlook lub Apple Mail mogą nadal wysyłać i odbierać normalnie. Nasz dostawca pracuje nad naprawą, a my nad tym pracujemy. Twoja strona nie jest naruszona. Będziemy cię informować tutaj. Dzięki za cierpliwość.

    2. 12 października 2026 12:00 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    3. 12 października 2026 12:12 UTCresolved

      Przywrócono dostęp do poczty!

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    CMS editor isn't accessible

    Początek 19 czerwca 2026 11:37 UTC · 51m

    OutagePoważny incydent
    Dotknięte komponenty
    Content Management System
    1. 19 czerwca 2026 11:37 UTCidentified

      An error started occurring in our CMS Editor around 12:00 CET, causing a partial outage. We have identified the issue and are applying a fix. Thank you for your patience.

    2. 19 czerwca 2026 11:45 UTCmonitoring

      A fix has been implemented, and the CMS Editor is accessible again. We're closely monitoring the situation.

    3. 19 czerwca 2026 12:28 UTCresolved

      The incident has been resolved. All systems are operational. Thank you for your patience.

    Jimdo Creator: Website edits not refelected on public

    Początek 11 marca 2026 11:58 UTC · 59m

    IssuesDrobny incydent
    Dotknięte komponenty
    Content Management SystemWebmailWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryEmail ManagementUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 11 marca 2026 11:58 UTCinvestigating

      We are investigating an issue where some changes made to Creator websites are not immediately published. We apologize for the interruption while we are looking to eliminated the cause.

    2. 11 marca 2026 12:43 UTCmonitoring

      The issue has been resolved. Please refresh the browser window in case the last updates are not yet reflected.

    3. 11 marca 2026 12:57 UTCresolved

      This incident has been resolved.

    Creator CMS unavailable

    Początek 22 grudnia 2025 12:34 UTC · 1d 0h

    IssuesDrobny incydent
    Dotknięte komponenty
    Content Management SystemWebsite Delivery
    1. 22 grudnia 2025 12:34 UTCinvestigating

      The CMS for Jimdo Creator websites seems to be unavailable at the moment. We are investigating the cause. Web delivery of published websites should be unaffected.

    2. 22 grudnia 2025 12:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 grudnia 2025 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 grudnia 2025 12:45 UTCresolved

      This incident has been resolved.

    Availability issues

    Początek 5 grudnia 2025 09:21 UTC · 3h 15m

    OutagePoważny incydent
    Dotknięte komponenty
    Content Management SystemWebsite DeliveryWebsite DeliveryContent Management System
    1. 5 grudnia 2025 09:21 UTCidentified

      We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

    2. 5 grudnia 2025 09:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 grudnia 2025 12:36 UTCresolved

      This incident has been resolved.

    Availability issues

    Początek 18 listopada 2025 12:18 UTC · 7h 1m

    IssuesDrobny incydent
    1. 18 listopada 2025 12:18 UTCinvestigating

      We’re currently experiencing availability issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

    2. 18 listopada 2025 13:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 listopada 2025 13:58 UTCmonitoring

      Our service provider has made changes that have allowed affected systems to recover. They are continuing working on restoring all services.

    4. 18 listopada 2025 14:47 UTCmonitoring

      A fix has been implemented and the incident should now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

    5. 18 listopada 2025 19:19 UTCresolved

      All services have been reported as operating normally again.

    Webmail access outage

    Początek 29 października 2025 20:31 UTC · 10h 37m

    IssuesDrobny incydent
    Dotknięte komponenty
    Webmail
    1. 29 października 2025 20:31 UTCidentified

      We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

    2. 30 października 2025 07:08 UTCidentified

      Our email hoster has resolved the issue.

    3. 30 października 2025 07:08 UTCresolved

      This incident has been resolved.

    Problems when trying to upgrade in Creator

    Początek 19 września 2025 11:08 UTC · 5h 23m

    Pending
    Dotknięte komponenty
    Content Management System
    1. 19 września 2025 11:08 UTCinvestigating

      We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.

    2. 19 września 2025 13:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 września 2025 16:31 UTCresolved

      This incident has been resolved.

    Creator Email Accounts Disruption

    Początek 3 września 2025 09:02 UTC · 2h 3m

    OutagePoważny incydent
    Dotknięte komponenty
    E-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 3 września 2025 09:02 UTCinvestigating

      We’re currently experiencing a disruption affecting a subset of customer email accounts due to an issue with a third-party provider. Our team is closely monitoring the situation.

    2. 3 września 2025 11:05 UTCresolved

      This incident has been resolved.

    PayPal experiencing issues with payments

    Początek 1 sierpnia 2025 13:26 UTC · 2h 50m

    Pending
    Dotknięte komponenty
    Website DeliveryContent Management SystemImage DeliveryNameserverUser Content Delivery
    1. 1 sierpnia 2025 13:26 UTCidentified

      PayPal is experiencing some issues with their payment platform which might cause errors while purchasing via PayPal, more info here: https://www.paypal-status.com/incident/production

    2. 1 sierpnia 2025 16:17 UTCresolved

      This incident has been resolved.

    Signup process for Creator websites not working

    Początek 13 czerwca 2025 07:20 UTC · 1h 8m

    OutagePoważny incydent
    Dotknięte komponenty
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 13 czerwca 2025 07:20 UTCinvestigating

      We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

    2. 13 czerwca 2025 07:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 czerwca 2025 07:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13 czerwca 2025 07:37 UTCidentified

      The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

    5. 13 czerwca 2025 08:20 UTCmonitoring

      The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

    6. 13 czerwca 2025 08:28 UTCresolved

      This incident has been resolved.

    Jimdo Dashboard Unavailable

    Początek 5 czerwca 2025 06:09 UTC · 2h 57m

    OutagePoważny incydent
    Dotknięte komponenty
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 5 czerwca 2025 06:09 UTCinvestigating

      Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

    2. 5 czerwca 2025 08:44 UTCmonitoring

      A fix was implemented and we are now closely monitoring the systems.

    3. 5 czerwca 2025 09:06 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 czerwca 2025 09:06 UTCresolved

      This incident has been resolved.

    Some Jimdo Creator websites not accessible

    Początek 14 maja 2025 07:32 UTC · 25m

    IssuesDrobny incydent
    Dotknięte komponenty
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 14 maja 2025 07:32 UTCinvestigating

      We are investigating an issue with Creator websites not loading, returning a "bad gateway" error message.

    2. 14 maja 2025 07:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 maja 2025 07:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 maja 2025 07:49 UTCmonitoring

      The incident has been mitigated. All websites should be available again. We're closing monitoring the systems to ensure stable functionality.

    5. 14 maja 2025 07:50 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 14 maja 2025 07:57 UTCresolved

      This incident has been resolved.

    Redirects of local Jimdo domains to jimdo.com disrupted

    Początek 29 kwietnia 2025 08:30 UTC · 23m

    Pending
    Dotknięte komponenty
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 29 kwietnia 2025 08:30 UTCidentified

      We are currently experiencing an issue with the redirection of our local domains (e.g., jimdo.de, jimdo.es, jimdo.it) to their respective Jimdo sites. Our team is actively working on a fix. In the meantime, please access our services via jimdo.com.

    2. 29 kwietnia 2025 08:53 UTCresolved

      The issues has been resolved, all Jimdo domains should resolver properly again. NB: No user websites were affected.

    Jimdo Website Builder: Email settings reset for some domains

    Początek 25 kwietnia 2025 11:18 UTC · 19h 9m

    IssuesDrobny incydent
    Dotknięte komponenty
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 25 kwietnia 2025 11:18 UTCidentified

      We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses. If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.

    2. 25 kwietnia 2025 12:49 UTCidentified

      Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.

    3. 26 kwietnia 2025 06:27 UTCresolved

      The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team

    Partial Web Delivery Outage

    Początek 24 kwietnia 2025 06:42 UTC · 1h 14m

    OutagePoważny incydent
    Dotknięte komponenty
    Website Delivery
    1. 24 kwietnia 2025 06:42 UTCidentified

      The websites connecting through static IPs aren't accessible. We're investigating the issue and have escalated it to our third-party provider. Thank you for your patience.

    2. 24 kwietnia 2025 06:56 UTCmonitoring

      The incident is mitigated, and the websites are accessible. We're monitoring the services.

    3. 24 kwietnia 2025 07:56 UTCresolved

      The incident is resolved. All systems are operational.

    Jimdo Website Builder: CMS disruptions

    Początek 6 lutego 2025 09:01 UTC · 31m

    IssuesDrobny incydent
    Dotknięte komponenty
    Content Management SystemWebsite DeliveryWebsite DeliveryE-Mail Delivery System North AmericaNameserverContent Management SystemImage DeliveryNameserverUser Content DeliveryImage DeliveryUser-Content DeliveryE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 6 lutego 2025 09:01 UTCidentified

      On opening the CMS some users are seeing a Cloudflare error. Our engineering team are working on fixing the issue. Thank you for your patience!

    2. 6 lutego 2025 09:32 UTCresolved

      The issue has been resolved. Website editing should work again as expected.

    webmail access outage

    Początek 7 stycznia 2025 15:36 UTC · 1d 5h

    OutagePoważny incydent
    Dotknięte komponenty
    E-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 7 stycznia 2025 15:36 UTCinvestigating

      We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

    2. 8 stycznia 2025 21:05 UTCresolved

      This incident has been resolved.

    Webmail Access Disruption

    Początek 6 stycznia 2025 17:15 UTC · 13h 39m

    OutagePoważny incydent
    Dotknięte komponenty
    E-Mail Delivery System North AmericaE-Mail Delivery System Central EuropeE-Mail Delivery System Asia / Pacific
    1. 6 stycznia 2025 17:15 UTCinvestigating

      We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

    2. 6 stycznia 2025 18:06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 stycznia 2025 06:53 UTCresolved

      This incident has been resolved.