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    Historia awarii Liaison Edu

    46 Liaison Edu incidents · maj 2020 — official updates, affected components, duration and resolution details.

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    ETL Processes Experiencing Delays

    Początek 2 marca 2026 16:29 UTC · 21h 35m

    IssuesDrobny incydent
    Dotknięte komponenty
    WebAdMITETL (CAS->WA Data Integration)
    1. 2 marca 2026 16:29 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2 marca 2026 22:00 UTCidentified

      Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.

    3. 3 marca 2026 14:04 UTCresolved

      Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

    Configuration Portal Access is Down

    Początek 24 kwietnia 2025 20:25 UTC · 16h 50m

    OutagePoważny incydent
    Dotknięte komponenty
    Configuration PortalConfiguration Portal
    1. 24 kwietnia 2025 20:25 UTCinvestigating

      Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

    2. 25 kwietnia 2025 13:15 UTCresolved

      Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

    ETL processes are experiencing a delay

    Początek 28 lutego 2025 15:08 UTC · 1h 59m

    IssuesDrobny incydent
    Dotknięte komponenty
    WebAdMITWebAdMIT API
    1. 28 lutego 2025 15:08 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 28 lutego 2025 16:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 lutego 2025 17:07 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Początek 12 listopada 2024 14:50 UTC · 3h 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    Applicant PortalEvaluator Portal (LORs)Configuration PortalCAS APIApplicant Portal PDFs
    1. 12 listopada 2024 14:50 UTCinvestigating

      Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 listopada 2024 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 listopada 2024 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Początek 12 listopada 2024 14:20 UTC · 3h 51m

    OutagePoważny incydent
    Dotknięte komponenty
    WebAdMITWebAdMIT PDFs
    1. 12 listopada 2024 14:20 UTCinvestigating

      We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 listopada 2024 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 listopada 2024 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Początek 3 stycznia 2024 22:47 UTC · 15h 2m

    Pending
    Dotknięte komponenty
    WebAdMITWebAdMIT PDFs
    1. 3 stycznia 2024 22:47 UTCinvestigating

      WebAdMIT is currently experiencing degraded performance, leading to intermittent slowness in system responses. Our Technical Support team is working to identify and resolve the issue.

    2. 4 stycznia 2024 03:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 stycznia 2024 13:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 4 stycznia 2024 13:49 UTCresolved

      Performance issues have been resolved. Our team is monitoring the system to ensure the issue does not reoccur.

    Intermittent API Issues

    Początek 11 września 2023 18:22 UTC · 1h 37m

    OutagePoważny incydent
    Dotknięte komponenty
    WebAdMIT API
    1. 11 września 2023 18:22 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 11 września 2023 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 września 2023 20:00 UTCresolved

      This incident has been resolved.

    PDFs Degraded Performance

    Początek 6 czerwca 2023 19:20 UTC · 15h 30m

    IssuesDrobny incydent
    Dotknięte komponenty
    WebAdMIT PDFs
    1. 6 czerwca 2023 19:20 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 7 czerwca 2023 10:51 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Początek 30 maja 2023 13:33 UTC · 1h 50m

    IssuesDrobny incydent
    Dotknięte komponenty
    WebAdMIT PDFsApplicant Portal PDFs
    1. 30 maja 2023 13:33 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 30 maja 2023 15:23 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Configuration Portal - Intermittent Connectivity Issues

    Początek 3 kwietnia 2023 12:53 UTC · 1h 10m

    IssuesDrobny incydent
    Dotknięte komponenty
    Configuration Portal
    1. 3 kwietnia 2023 12:53 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portal: 1. Prelaunch CAS Configuration Portal Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 3 kwietnia 2023 14:03 UTCresolved

      This incident has been resolved.

    Transcript Delay Notice

    Początek 18 stycznia 2023 20:15 UTC · 0m

    Pending
    Dotknięte komponenty
    WebAdMIT PDFsApplicant Portal PDFs
    1. 18 stycznia 2023 20:15 UTCresolved

      Delivery of some official transcripts to Liaison was delayed. These transcripts have now been received and processed. We encourage schools to consider any transcript with a posted date of 01/19/23 or earlier to have arrived before any January deadlines.

    Delays Transmitting Applicants into WebAdMIT

    Początek 27 października 2022 14:03 UTC · 22h 11m

    IssuesDrobny incydent
    Dotknięte komponenty
    WebAdMIT
    1. 27 października 2022 14:03 UTCinvestigating

      Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

    2. 27 października 2022 18:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 października 2022 01:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 października 2022 12:14 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Początek 12 września 2022 14:36 UTC · 10h 22m

    OutagePoważny incydent
    Dotknięte komponenty
    WebAdMIT PDFs
    1. 12 września 2022 14:36 UTCinvestigating

      We are aware that some users may be experiencing issues downloading Full Application PDFs from WebAdMIT. Please re-try if you are having difficulty as that may solve the issue. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 września 2022 17:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 września 2022 23:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 września 2022 00:57 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Początek 12 sierpnia 2022 13:25 UTC · 11h 8m

    IssuesDrobny incydent
    Dotknięte komponenty
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 12 sierpnia 2022 13:25 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 sierpnia 2022 17:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 sierpnia 2022 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

    4. 13 sierpnia 2022 00:33 UTCresolved

      This incident has been resolved.

    WebAdMIT - Intermittent Connectivity Issues

    Początek 21 czerwca 2022 18:50 UTC · 1h 51m

    OutagePoważny incydent
    Dotknięte komponenty
    Universal Advisor PortalWebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT API
    1. 21 czerwca 2022 18:50 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 21 czerwca 2022 19:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 czerwca 2022 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 czerwca 2022 20:41 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Początek 31 maja 2022 21:47 UTC · 7h 13m

    IssuesDrobny incydent
    Dotknięte komponenty
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsApplicant Portal PDFs
    1. 31 maja 2022 21:47 UTCinvestigating

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 31 maja 2022 23:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 czerwca 2022 00:06 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 czerwca 2022 05:00 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Początek 26 maja 2022 13:09 UTC · 2h 39m

    OutagePoważny incydent
    Dotknięte komponenty
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 26 maja 2022 13:09 UTCidentified

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 26 maja 2022 15:48 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues - Prelaunch portals

    Początek 18 kwietnia 2022 14:25 UTC · 24m

    IssuesDrobny incydent
    Dotknięte komponenty
    Applicant Portal
    1. 18 kwietnia 2022 14:25 UTCidentified

      We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 18 kwietnia 2022 14:26 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 kwietnia 2022 14:49 UTCresolved

      During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Początek 18 kwietnia 2022 00:11 UTC · 2h 0m

    OutagePoważny incydent
    Dotknięte komponenty
    Applicant PortalConfiguration Portal
    1. 18 kwietnia 2022 00:11 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 18 kwietnia 2022 02:11 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Początek 4 kwietnia 2022 19:09 UTC · 45m

    IssuesDrobny incydent
    Dotknięte komponenty
    Applicant PortalConfiguration Portal
    1. 4 kwietnia 2022 19:09 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 4 kwietnia 2022 19:54 UTCresolved

      This incident has been resolved.