Historia awarii Mapbox

1. 20 października 2026 18:43 UTCinvestigating

   W dniu 20 października 2026 r., między 14: 45 a 15: 47 UTC, tymczasowe regionalne ograniczenia zdolności przewozowej spowodowały nieregularne zakłócenia służb żeglugi w regionie USS-East. Spowodowało to krótkie, powtarzające się okresy zwiększonego opóźnienia i brakujących wyników w tym oknie. Nasze służby wróciły do normalnego funkcjonowania, a nasz zespół inżynieryjny kontynuuje śledztwo.

2. 21 października 2026 07:21 UTCinvestigating

   Kwestia ta została rozwiązana.

3. 21 października 2026 07:22 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 19 października 2026 21:38 UTCresolved

   Między 19: 18 a 19: 41 UTC, doświadczyliśmy problemu wpływającego na API Dojazd i Map Matching API w regionie US- East. Spowodowało to wzrost opóźnień i brakujące dane dotyczące trasy dla znacznej części ruchu regionalnego. Kwestia została zidentyfikowana i rozwiązana, a wszystkie wskaźniki usług w pełni wróciły do normalnego funkcjonowania.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 29 czerwca 2026 08:53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 29 czerwca 2026 09:03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 29 czerwca 2026 15:15 UTCresolved

   This incident has been resolved.

1. 10 lutego 2026 17:23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 10 lutego 2026 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 lutego 2026 10:31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 6 grudnia 2025 00:46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 8 grudnia 2025 23:08 UTCresolved

   This incident has been resolved.

1. 29 listopada 2025 03:09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 29 listopada 2025 03:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 listopada 2025 03:54 UTCresolved

   This incident has been resolved.

1. 20 października 2025 10:59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 20 października 2025 23:55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 21 października 2025 00:12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 21 października 2025 00:40 UTCresolved

   This incident has been resolved.

1. 14 października 2025 09:48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 21 września 2025 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 22 września 2025 01:53 UTCresolved

   This incident has been resolved.

1. 21 września 2025 22:41 UTCinvestigating

   We are currently investigating this issue.

2. 22 września 2025 01:52 UTCresolved

   This incident has been resolved.

1. 6 września 2025 22:37 UTCinvestigating

   We are currently investigating this issue.

2. 6 września 2025 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 września 2025 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 września 2025 23:24 UTCresolved

   This incident has been resolved.

1. 14 lipca 2025 19:30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 15 lipca 2025 04:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 lipca 2025 06:01 UTCresolved

   This incident has been resolved.

1. 15 lipca 2025 16:24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 3 czerwca 2025 02:07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 13 maja 2025 23:59 UTCinvestigating

   We are currently investigating this issue.

2. 14 maja 2025 00:54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 14 maja 2025 02:28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 14 maja 2025 05:51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 14 maja 2025 08:39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 13 marca 2025 12:40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 13 marca 2025 12:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 marca 2025 16:21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 13 marca 2025 21:06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 13 marca 2025 23:24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 14 marca 2025 12:33 UTCresolved

   This incident has been resolved.

1. 31 stycznia 2025 16:44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 9 stycznia 2025 18:37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 9 stycznia 2025 23:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 stycznia 2025 02:16 UTCresolved

   This incident has been resolved.

1. 10 grudnia 2024 17:37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 10 grudnia 2024 17:37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 17 grudnia 2024 22:08 UTCresolved

   This incident has been resolved.

1. 19 września 2024 15:56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.