Historia awarii Mavenlink undefined

1. 16 września 2026 14:06 UTCinvestigating

   Usługa trzeciej partii (Salesforce), którą wykorzystujemy dla naszych ofert wsparcia (Live Help, Support Cases i Support Portal) jest obecnie w dół. Monitorujemy jego status i będziemy go aktualizować, gdy tylko zgłoszą, że ich systemy są ponownie włączone.

2. 16 września 2026 17:49 UTCmonitoring

   Służby salesforce wracają do normy, ale sprawa nie została jeszcze w pełni rozwiązana. Klienci mogą nadal doświadczać problemów związanych z dostępem do portalu wsparcia. Kontynuujemy monitorowanie sytuacji i dostarczymy kolejną aktualizację po pełnym przywróceniu usługi.

3. 16 września 2026 19:25 UTCresolved

   Zespół technologiczny Salesforce poinformował użytkowników, że stabilność i wydajność platformy są teraz na oczekiwanym poziomie, a incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 31 sierpnia 2026 15:22 UTCinvestigating

   Nasza infrastruktura przetwarzania danych jest uruchomiona, co powoduje, że Insights Data Exports nie jest przetwarzane.

2. 31 sierpnia 2026 15:51 UTCidentified

   Znaleźliśmy przyczynę problemu i pracujemy nad jego naprawą.

3. 31 sierpnia 2026 16:17 UTCmonitoring

   Wprowadziliśmy rozwiązanie i monitorujemy wyniki. Wszystko powinno wrócić do normy, ale będziemy nadal uważnie obserwować.

4. 31 sierpnia 2026 16:53 UTCresolved

   Ten incydent został rozwiązany. Insights Data Exports są teraz przetwarzane jako normalne. Dziękuję za cierpliwość.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 18 sierpnia 2026 14:33 UTCmonitoring

   Obecnie występuje opóźnienie w generowaniu subskrybowanych wydarzeń. Zidentyfikowaliśmy tę kwestię i wprowadzono rozwiązanie. Poprzednie zdarzenia są nadal dostępne. Nie oczekuje się utraty danych. Nowe wydarzenia nadal generują, ale z opóźnieniem.

2. 18 sierpnia 2026 16:33 UTCresolved

   Ten incydent został rozwiązany. Nowe wydarzenia są obecnie generowane normalnie w API Askrybowanych Wydarzeń, w tym zdarzeń w okresie incydentu. Przepraszamy za wszelkie niedogodności, które mogła spowodować ta kwestia.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 27 lipca 2026 00:04 UTCinvestigating

   Badamy problem ze standardowymi danymi Insights. Niektóre konta albo nie otrzymują swoich danych, albo nie otrzymują ich w opóźnionym terminie. Aby dowiedzieć się, jak wyświetlać status swoich plików, zobacz nasz artykuł Insights Przegląd bazy wiedzy.

2. 27 lipca 2026 00:11 UTCmonitoring

   Wprowadziliśmy rozwiązanie i monitorujemy wyniki. Wszystko powinno wrócić do normy, ale będziemy nadal uważnie obserwować.

3. 27 lipca 2026 00:32 UTCresolved

   Ten incydent został rozwiązany. Wszystkie obszary Kantata OX wracają do normy. Dziękuję za cierpliwość!

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 18 czerwca 2026 20:12 UTCinvestigating

   We are investigating reports that the tasks reordering in templates is not working correctly.

2. 18 czerwca 2026 20:31 UTCidentified

   The likely cause of the issue has been identified and a potential fix is in the works.

3. 18 czerwca 2026 21:54 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 czerwca 2026 22:54 UTCidentified

   We have identified the issue and are deploying a fix.

5. 18 czerwca 2026 23:20 UTCresolved

   We have a deployed a fix and task reordering in templates is functioning correctly again.

1. 15 czerwca 2026 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 15 czerwca 2026 13:45 UTCinvestigating

   We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.

3. 15 czerwca 2026 14:11 UTCinvestigating

   We are continuing to investigate this issue.

4. 15 czerwca 2026 14:14 UTCidentified

   The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.

5. 15 czerwca 2026 14:34 UTCidentified

   We are continuing to work on a fix for this issue.

6. 15 czerwca 2026 14:43 UTCmonitoring

   A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.

7. 15 czerwca 2026 14:55 UTCresolved

   The project time and expense export functionality is now available again.

1. 12 czerwca 2026 16:55 UTCinvestigating

   We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.

2. 12 czerwca 2026 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 czerwca 2026 17:52 UTCresolved

   This incident has been resolved.

1. 2 czerwca 2026 18:40 UTCinvestigating

   We are currently investigating this issue.

2. 2 czerwca 2026 19:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 czerwca 2026 19:31 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 czerwca 2026 20:01 UTCmonitoring

   A fix has been deployed and we are monitoring the results.

5. 2 czerwca 2026 20:21 UTCresolved

   This incident has been resolved.

1. 13 maja 2026 20:29 UTCinvestigating

   Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

2. 13 maja 2026 20:32 UTCidentified

   The issue has been identified and a fix is being rolled out.

3. 13 maja 2026 20:34 UTCmonitoring

   The fix has been implemented and we are monitoring the results.

4. 13 maja 2026 20:34 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13 maja 2026 20:38 UTCresolved

   This incident has been resolved.

1. 30 kwietnia 2026 23:01 UTCinvestigating

   We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 1 maja 2026 00:08 UTCinvestigating

   Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

3. 1 maja 2026 02:17 UTCresolved

   The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

1. 21 kwietnia 2026 12:17 UTCinvestigating

   We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 21 kwietnia 2026 12:38 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 21 kwietnia 2026 13:13 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 21 kwietnia 2026 13:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 21 kwietnia 2026 13:24 UTCresolved

   This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

1. 6 kwietnia 2026 15:21 UTCinvestigating

   We are currently noticing data sync issues on MBridge.

2. 6 kwietnia 2026 15:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 kwietnia 2026 15:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

4. 6 kwietnia 2026 16:19 UTCresolved

   This incident has been resolved.

1. 1 kwietnia 2026 23:09 UTCidentified

   Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

2. 1 kwietnia 2026 23:31 UTCmonitoring

   We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

3. 2 kwietnia 2026 02:32 UTCmonitoring

   Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

4. 2 kwietnia 2026 02:39 UTCresolved

   All data in audit logs is now up to date.

1. 26 marca 2026 17:29 UTCinvestigating

   We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

2. 26 marca 2026 17:42 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 26 marca 2026 17:48 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 26 marca 2026 18:45 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 14 stycznia 2026 15:41 UTCinvestigating

   We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

2. 14 stycznia 2026 16:17 UTCinvestigating

   We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

3. 14 stycznia 2026 16:24 UTCinvestigating

   We are continuing to investigate this issue.

4. 14 stycznia 2026 16:29 UTCidentified

   The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

5. 14 stycznia 2026 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14 stycznia 2026 16:57 UTCinvestigating

   We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

7. 14 stycznia 2026 17:53 UTCmonitoring

   We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

8. 14 stycznia 2026 18:25 UTCresolved

   This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

1. 16 grudnia 2025 17:42 UTCinvestigating

   We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

2. 16 grudnia 2025 18:00 UTCinvestigating

   Site load times have returned to normal.

3. 16 grudnia 2025 18:20 UTCidentified

   We have identified the issue and we are working on a fix for it.

4. 16 grudnia 2025 18:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16 grudnia 2025 19:34 UTCresolved

   This incident has been resolved.

1. 21 listopada 2025 00:44 UTCinvestigating

   We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

2. 21 listopada 2025 17:30 UTCidentified

   We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

3. 24 listopada 2025 17:31 UTCidentified

   We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

4. 26 listopada 2025 00:40 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

5. 26 listopada 2025 02:44 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 29 października 2025 18:28 UTCidentified

   Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

2. 29 października 2025 18:35 UTCidentified

   Our Business Intelligence Partner has identified the issue and they are working on a fix.

3. 29 października 2025 19:04 UTCidentified

   Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

4. 29 października 2025 19:13 UTCidentified

   The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

5. 29 października 2025 19:29 UTCmonitoring

   Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

6. 29 października 2025 20:05 UTCresolved

   Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

1. 20 października 2025 16:04 UTCinvestigating

   We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

2. 20 października 2025 16:20 UTCidentified

   Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

3. 20 października 2025 18:02 UTCmonitoring

   The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

4. 20 października 2025 19:13 UTCresolved

   The incident is now resolved. Thank you for your patience.

1. 29 września 2025 22:45 UTCinvestigating

   We are investigating an issue with delayed Insights data loads. All accounts appear to be affected at this time. We will provide more information as we have it.

2. 29 września 2025 22:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 września 2025 22:52 UTCmonitoring

   The issue has been identified. Users can expect their Insights data loads to be refreshed within the next 20-30 minutes.

4. 29 września 2025 23:02 UTCresolved

   This incident has been resolved.