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    Historia awarii Mist

    11 Mist incidents · wrzesień 2023 — official updates, affected components, duration and resolution details.

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    EMEA-03 is unavailable - Resolution in progress

    Początek 2 marca 2026 10:48 UTC · 9d 22h

    Pending
    1. 12 marca 2026 08:53 UTCresolved

      **Final Update:** All services including claiming of devices have been fully restored in the new environment as part of disaster recovery of UAE instance.Thank you for your patience during this time.

    Impact of AWS EAST Issues on Global 03 Operations

    Początek 20 października 2025 20:09 UTC · 3h 12m

    Pending
    1. 20 października 2025 23:21 UTCresolved

      The telemetry is now being rendered for the Service Level Expectation Metrics and Insights in the Mist portal UI for the last hour in the Global 03 environment. Thank you again for your patience.

    Intermittent Timeouts in Global 02, Global 04, and EMEA 02

    Początek 12 czerwca 2025 19:30 UTC · 3h 12m

    Pending
    1. 12 czerwca 2025 22:42 UTCresolved

      We've now resolved the incident. All functions have returned to normal.

    Unable to Login to Global 02

    Początek 30 kwietnia 2025 20:33 UTC · 50m

    Pending
    1. 30 kwietnia 2025 21:23 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Subset of APs showing disconnected

    Początek 17 lipca 2024 16:06 UTC · 3h 29m

    Pending
    1. 17 lipca 2024 19:35 UTCresolved

      We've now resolved the incident. APs are showing connected. And Wi-Fi clients are displayed. Thanks for your patience.

    Access Points are displaying as disconnected on Global 01

    Początek 23 kwietnia 2024 15:16 UTC · 2h 8m

    Pending
    1. 17 lipca 2024 19:27 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Email [email protected] to open or update support tickets

    Początek 23 kwietnia 2024 11:24 UTC · 33m

    Pending
    1. 23 kwietnia 2024 11:57 UTCresolved

      We've now resolved the incident. Thanks for your patience. Tickets can be opened and updated as normal.

    Cloud Technical Issue

    Początek 22 marca 2024 11:17 UTC · 1h 11m

    Pending
    1. 22 marca 2024 12:28 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Unable to login to Global 02

    Początek 9 lutego 2024 16:50 UTC · 37m

    Pending
    1. 9 lutego 2024 17:28 UTCresolved

      We've now resolved the incident, users are able to login to Global 02 (manage.gc1.mist.com). Thanks for your patience.

    Cloud Performance Degraded on Global 1

    Początek 23 stycznia 2024 15:18 UTC · 1h 8m

    IssuesDrobny incydent
    1. 23 stycznia 2024 16:25 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    WLAN configuration Anomalies

    Początek 1 września 2023 14:24 UTC · 1h 4m

    Pending
    1. 1 września 2023 15:28 UTCresolved

      Issue with intermittent wireless operations have been fully restored - please reach out to [email protected] if you have any issues. Apologies for the inconvenience caused