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    Historia awarii Myparcel

    53 Myparcel incidents · czerwiec 2022 — official updates, affected components, duration and resolution details.

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    Nie można pobrać znaczków cyfrowych PostNL

    Początek 27 października 2026 16:25 UTC · 1h 6m

    OutagePoważny incydent
    Dotknięte komponenty
    PostNL | Create digital stamp / mailbox
    1. 27 października 2026 16:25 UTCidentified

      Problem jest po stronie PostNL, skontaktujemy się z PostNL, aby pozwolić im go naprawić.

    2. 27 października 2026 17:31 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Platforma wyłączona jako środek zapobiegawczy ze względu na słabe punkty w komponencie zewnętrznym

    Początek 21 października 2026 10:53 UTC · 8h 23m

    Pending
    Dotknięte komponenty
    DHL For YouMyAnalyticsPostNL | Create normal shipmentMyParcel webshop ordersCheapCargoDelivery optionsPostNL | Collection ServiceShipmentsWixDPDAmazonbpostBol.WooCommerceEtsyEcwidDHL Parcel ConnectPostNL | Shipment status updateExactPostNL | Pickup locationsPostNL | Delivery optionsEmail functionalityPoste ItalianePostNL | Create digital stamp / mailboxWebhooksUPSPayment functionalityInPostBol VVBDHL EuroplusTrunkrsBRTEasy Return Service Europe PostNLGLSEmail services
    1. 21 października 2026 10:53 UTCidentified

      Czekamy na plaster. Oczekuje się, że o 16: 00 rozpocznie się walidacja i wdrożenie.

    2. 21 października 2026 13:52 UTCidentified

      Patch jest dostępny i jest zatwierdzany i wdrażany.

    3. 21 października 2026 16:03 UTCmonitoring

      Plaster jest zatwierdzony i wdrożony, platforma wraca do stanu operacyjnego.

    4. 21 października 2026 16:05 UTCmonitoring

      Nadal monitorujemy wszelkie dalsze problemy.

    5. 21 października 2026 19:16 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Nie można pobrać znaczków cyfrowych PostNL

    Początek 18 sierpnia 2026 11:31 UTC · 1h 34m

    OutagePoważny incydent
    Dotknięte komponenty
    PostNL | Create digital stamp / mailbox
    1. 18 sierpnia 2026 11:31 UTCinvestigating

      Obecnie badamy tę kwestię.

    2. 18 sierpnia 2026 13:05 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Not possible to download labels of DPD shipments

    Początek 6 lipca 2026 07:56 UTC · 34m

    OutagePoważny incydent
    Dotknięte komponenty
    DPD
    1. 6 lipca 2026 07:56 UTCinvestigating

      We are currently investigating this issue.

    2. 6 lipca 2026 08:30 UTCresolved

      This incident has been resolved.

    PostNL disruption: international shipments with partner barcode

    Początek 1 lipca 2026 14:17 UTC · 23h 0m

    IssuesDrobny incydent
    Dotknięte komponenty
    PostNL | Create normal shipment
    1. 1 lipca 2026 14:17 UTCinvestigating

      There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

    2. 2 lipca 2026 07:54 UTCinvestigating

      PostNL is still working on it.

    3. 2 lipca 2026 11:07 UTCidentified

      PostNL identified the issue and is working on resolving it.

    4. 2 lipca 2026 12:49 UTCidentified

      PostNL is still working on it.

    5. 2 lipca 2026 13:17 UTCresolved

      PostNL informed us the issue is solved.

    Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

    Początek 9 czerwca 2026 09:23 UTC · 21h 54m

    OutagePoważny incydent
    Dotknięte komponenty
    PostNL | Collection Service
    1. 9 czerwca 2026 09:23 UTCidentified

      PostNL is currently working hard on a solution

    2. 9 czerwca 2026 12:36 UTCidentified

      PostNL is still working hard on a solution

    3. 9 czerwca 2026 15:29 UTCidentified

      PostNL is still working hard on a solution, the root cause is not determined yet.

    4. 10 czerwca 2026 07:17 UTCresolved

      PostNL has resolved the problem, which is confirmed by us.

    Performance degradation

    Początek 1 czerwca 2026 08:00 UTC · 2h 16m

    IssuesDrobny incydent
    Dotknięte komponenty
    Delivery optionsBackofficeShipmentsWebhooks
    1. 1 czerwca 2026 08:00 UTCinvestigating

      We are experiencing performance degradation and are investigating it.

    2. 1 czerwca 2026 08:58 UTCinvestigating

      We are still investigating the performance degradation.

    3. 1 czerwca 2026 10:17 UTCresolved

      The issue is solved; the performance is back to normal.

    The MyParcel API and components using it (like the Backoffice) are slow

    Początek 30 marca 2026 13:39 UTC · 2h 34m

    OutagePoważny incydent
    Dotknięte komponenty
    Delivery optionsBackofficeShipmentsWebhooksEasy Return Service Europe PostNLEmail services
    1. 30 marca 2026 13:39 UTCinvestigating

      We are currently investigating this issue.

    2. 30 marca 2026 14:21 UTCinvestigating

      We are still investigating the issue.

    3. 30 marca 2026 15:21 UTCidentified

      We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

    4. 30 marca 2026 15:25 UTCidentified

      The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

    5. 30 marca 2026 16:13 UTCresolved

      This incident has been resolved.

    MyParcel Login Issue

    Początek 10 marca 2026 14:10 UTC · 5m

    Pending
    Dotknięte komponenty
    MyParcel NLSendMyParcel
    1. 10 marca 2026 14:10 UTCinvestigating

      At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

    2. 10 marca 2026 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 marca 2026 14:14 UTCresolved

      This incident has been resolved.

    Mailbox international

    Początek 13 lutego 2026 10:07 UTC · 2h 7m

    IssuesDrobny incydent
    Dotknięte komponenty
    PostNL | Create digital stamp / mailbox
    1. 13 lutego 2026 10:07 UTCidentified

      You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

    2. 13 lutego 2026 11:23 UTCidentified

      The issue turned out to be on MyParcel's side. We are working on a solution.

    3. 13 lutego 2026 12:14 UTCresolved

      This incident has been resolved.

    Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

    Początek 3 lutego 2026 15:13 UTC · 6d 17h

    IssuesDrobny incydent
    Dotknięte komponenty
    PostNL | Create normal shipment
    1. 3 lutego 2026 15:13 UTCinvestigating

      PostNL is investigating the issue.

    2. 3 lutego 2026 16:32 UTCidentified

      PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

    3. 4 lutego 2026 13:11 UTCidentified

      PostNL is expecting to have the issue fixed by the end of today.

    4. 5 lutego 2026 14:55 UTCidentified

      PostNL is expecting to have the issue fixed Monday 9th of February.

    5. 10 lutego 2026 08:36 UTCresolved

      This incident has been resolved.

    Bol. API outage

    Początek 12 stycznia 2026 08:38 UTC · 1h 21m

    OutagePoważny incydent
    Dotknięte komponenty
    Bol.
    1. 12 stycznia 2026 08:38 UTCinvestigating

      This impacts Bol. order import. We are checking it with Bol.

    2. 12 stycznia 2026 09:59 UTCresolved

      This incident has been resolved.

    Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack

    Początek 22 grudnia 2025 14:11 UTC · 25m

    OutagePoważny incydent
    Dotknięte komponenty
    bpost
    1. 22 grudnia 2025 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 grudnia 2025 14:36 UTCresolved

      This incident has been resolved.

    DPD, Digital stamp and pallets - problems creating a shipping label

    Początek 18 listopada 2025 14:22 UTC · 4h 31m

    OutagePoważny incydent
    Dotknięte komponenty
    ShipmentsDPDPostNL | Create digital stamp / mailbox
    1. 18 listopada 2025 14:22 UTCidentified

      Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

    2. 18 listopada 2025 18:53 UTCresolved

      This incident has been resolved.

    Not possible to download labels of DPD shipments

    Początek 11 listopada 2025 13:00 UTC · 21m

    OutagePoważny incydent
    Dotknięte komponenty
    DPD
    1. 11 listopada 2025 13:00 UTCinvestigating

      We are currently investigating this issue.

    2. 11 listopada 2025 13:01 UTCinvestigating

      DPD confirmed their service is having issues, they are investigating it.

    3. 11 listopada 2025 13:21 UTCresolved

      This incident has been resolved.

    Not possible to create DHL For You shipments

    Początek 17 października 2025 14:19 UTC · 5m

    OutageKrytyczny incydent
    Dotknięte komponenty
    DHL For You
    1. 17 października 2025 14:19 UTCinvestigating

      We are currently investigating this issue.

    2. 17 października 2025 14:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 października 2025 14:24 UTCresolved

      This incident has been resolved.

    Temporary outage: European return label via PostNL not available

    Początek 5 września 2025 13:29 UTC · 2h 19m

    Pending
    Dotknięte komponenty
    ShipmentsMyParcel NLEasy Return Service Europe PostNL
    1. 5 września 2025 13:29 UTCidentified

      Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

    2. 5 września 2025 15:48 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Początek 17 lipca 2025 09:02 UTC · 5h 10m

    OutagePoważny incydent
    Dotknięte komponenty
    PostNL | Create digital stamp / mailbox
    1. 17 lipca 2025 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 17 lipca 2025 14:12 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Początek 16 lipca 2025 09:02 UTC · 2h 41m

    OutagePoważny incydent
    Dotknięte komponenty
    PostNL | Create digital stamp / mailbox
    1. 16 lipca 2025 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 16 lipca 2025 10:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 lipca 2025 11:42 UTCresolved

      This incident has been resolved.

    Fetching of dates and times for delivery options for PostNL is currently not working

    Początek 23 maja 2025 07:28 UTC · 15h 50m

    OutageKrytyczny incydent
    Dotknięte komponenty
    PostNL | Delivery options
    1. 23 maja 2025 07:28 UTCinvestigating

      We are currently investigating this issue.

    2. 23 maja 2025 10:54 UTCinvestigating

      PostNL is investigating the issue.

    3. 23 maja 2025 14:37 UTCidentified

      PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

    4. 23 maja 2025 23:17 UTCidentified

      We managed to fix the issue ourselves, delivery options are working as expected now.

    5. 23 maja 2025 23:18 UTCresolved

      We managed to fix the issue ourselves, delivery options are working as expected now.