Historia awarii One

1. 3 sierpnia 2026 09:13 UTCinvestigating

   Niektórzy klienci nie mają obecnie dostępu do poczty internetowej. Sprawdzamy to i będziemy informować o postępach. Następna aktualizacja nie później niż o 12: 00 CEST.

2. 3 sierpnia 2026 09:20 UTCinvestigating

   Nadal badamy tę kwestię.

3. 3 sierpnia 2026 09:39 UTCresolved

   Dostęp do poczty internetowej został w pełni przywrócony, a wszystkie systemy są sprawdzane, aby działać zgodnie z oczekiwaniami ponownie. Jeśli nadal masz problemy z dostępem do powiązanych usług z nami, prosimy o kontakt na czacie lub e-mail tutaj: https: / / www.one.com / chat.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 17 lipca 2026 14:33 UTCmonitoring

   17 lipca w godzinach 23: 30-01: 30 CET zaplanowano okno serwisowe dla serwerów pocztowych. Niektórzy użytkownicy mogą doświadczać krótkich okresów przestojów podczas tego okna konserwacji, co może mieć wpływ na dostępność poczty elektronicznej. W przypadku wystąpienia jakichkolwiek dalszych problemów po zakończeniu okna konserwacji, prosimy o kontakt na czacie lub e-mail: https: / / www.one.com / chat.

2. 17 lipca 2026 21:52 UTCresolved

   Planowana konserwacja została zakończona.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 24 czerwca 2026 09:04 UTCinvestigating

   Some customers are currently seeing "Unable to establish database connection" on their websites. We have identified the issue and our engineers are working to implement a fix We understand the impact this may have on your services and are prioritizing resolution. We will provide further updates as soon as more information becomes available.

2. 24 czerwca 2026 09:24 UTCresolved

   Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new

1. 17 czerwca 2026 09:09 UTCidentified

   There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment, we can only advise to wait for them to fix it.

1. 10 czerwca 2026 12:27 UTCidentified

   Od jakiegoś czasu doświadczamy problemów z cotygodniową i miesięczną statystyką stron internetowych dostępną w panelach kontroli klienta. Pracujemy nad nowym stabilnym rozwiązaniem i oczekujemy jego wdrożenia do 14 sierpnia. W przypadku korzystania z tych statystyk należy pamiętać, że w międzyczasie liczba dzienna jest nadal dostępna. Przepraszamy za wszelkie niedogodności.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 9 czerwca 2026 06:43 UTCinvestigating

   We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 9 czerwca 2026 06:55 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.

1. 8 maja 2026 09:21 UTCinvestigating

   We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 8 maja 2026 10:34 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.

1. 27 kwietnia 2026 11:47 UTCinvestigating

   We are currently experiencing issues with webmail, causing blank pages, affecting some customers. This does not affect email services Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 27 kwietnia 2026 11:53 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 24 kwietnia 2026 08:53 UTCinvestigating

   We are currently experiencing issues with our control panel, causing some of the links to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 24 kwietnia 2026 09:12 UTCresolved

   Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 23 kwietnia 2026 09:30 UTCresolved

   We are currently experiencing an issue where the control panel is not loading for some customers. Our technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.

1. 19 lutego 2026 12:57 UTCresolved

   Resolved Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat. Posted Feb 13, 2026 - 17:11 CET Monitoring A fix has been implemented, and the issue seems to be resolved. We are currently monitoring the situation to ensure continued stability. Posted Feb 13, 2026 - 16:04 CET Identified The prevoius issue with webmail has reappeared, we are working on fixing it in a different way Posted Feb 13, 2026 - 14:50 CET Monitoring A fix has been implemented, and we will monitor the situation for a while. Posted Feb 13, 2026 - 14:26 CET Identified The issue has been identifed, and a fix is being worked on as we speak. Posted Feb 13, 2026 - 13:38 CET Investigating We are currently investigating an issue affecting our webmail service. A further update will be provided no later than 13:45 CET