Historia awarii Pagely

1. 17 sierpnia 2026 21:22 UTCinvestigating

   Prowadzimy śledztwo w sprawie zalogowania się do panelu kontroli atomowej.

2. 17 sierpnia 2026 23:22 UTCinvestigating

   Nadal badamy kwestie logowania wpływające na panel kontroli atomowej. Wkrótce będziemy mieli kolejne informacje.

3. 17 sierpnia 2026 23:58 UTCmonitoring

   Wprowadziliśmy poprawki i loginy do panelu kontroli atomowej działają teraz normalnie. Klienci powinni mieć możliwość zalogowania się zgodnie z oczekiwaniami; jeśli nadal napotkasz problemy, proszę wyczyścić pamięć podręczną przeglądarki lub spróbować ponownie wkrótce. Będziemy nadal monitorować, aby upewnić się, że problem jest w pełni rozwiązany. Dziękuję za cierpliwość.

4. 18 sierpnia 2026 00:16 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 17 czerwca 2026 12:18 UTCidentified

   Users may experience errors when clearing cache. We have identified the issue and are working to resolve it.

2. 17 czerwca 2026 12:21 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 czerwca 2026 12:47 UTCresolved

   This incident has been resolved.

1. 10 czerwca 2026 11:56 UTCinvestigating

   We are currently investigating this issue.

2. 10 czerwca 2026 12:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 czerwca 2026 13:06 UTCresolved

   This incident has been resolved.

1. 4 czerwca 2026 13:11 UTCinvestigating

   We are currently investigating reports of issues with Atomic that may impact control actions in the dashboard including authentication

2. 4 czerwca 2026 14:18 UTCinvestigating

   Our team is continuing to investigate the root cause and work towards service restoration.

3. 4 czerwca 2026 14:38 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 4 czerwca 2026 14:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4 czerwca 2026 17:11 UTCresolved

   This incident has been resolved.

1. 13 maja 2026 22:56 UTCinvestigating

   We’re investigating problems with Let’s Encrypt certificate issuance.

2. 14 maja 2026 00:59 UTCinvestigating

   We are continuing to investigate the issue with Let’s Encrypt certificate creation and the issue currently is intermittent. We will provide further updates shortly.

3. 14 maja 2026 01:24 UTCresolved

   New Let’s Encrypt certificates are issuing properly and this issue is now resolved.

1. 8 maja 2026 20:26 UTCinvestigating

   We’re investigating reports of problems issuing Let’s Encrypt certificates. This appears tied to Let’s Encrypt pausing issuance while they investigate; we’re monitoring their status page and will update as we learn more. Status page can be found via the following link for Let's Encrypt: https://letsencrypt.status.io/pages/incident/55957a99e800baa4470002da/69fe2d6698ca07050eb4b1b3

2. 8 maja 2026 21:34 UTCresolved

   Let's Encrypt have corrected the issues on their side, and customers can again request LE certificates through Atomic.

1. 8 maja 2026 01:26 UTCinvestigating

   We are currently investigating issues with Atomic logins. We will provide more information shortly.

2. 8 maja 2026 01:51 UTCinvestigating

   This issue would also affect cron task execution and we are investigating this as well.

3. 8 maja 2026 02:52 UTCinvestigating

   We’re continuing to troubleshoot Atomic and will share additional details as they become available.

4. 8 maja 2026 04:56 UTCinvestigating

   Atomic remains unavailable while we continue investigation and remediation; we’ll share additional details as they become available.

5. 8 maja 2026 07:34 UTCmonitoring

   We identified and resolved the networking issue, and Atomic access has been restored. Scheduled cron jobs are also running normally again. We will resolve this incident if our monitoring continues to look normal.

6. 8 maja 2026 07:50 UTCresolved

   This incident is now resolved.

1. 8 maja 2026 00:05 UTCinvestigating

   We are investigating an issue affecting a subset of EC2 instances in AWS US East (Virginia). Those instances are temporarily unreachable while we determine root cause.

2. 8 maja 2026 00:41 UTCidentified

   We have identified the affected EC2 instances in AWS. Reboots have been started on all of them while we continue to confirm recovery. Additional updates will be provided shortly.

3. 8 maja 2026 01:01 UTCidentified

   A few hosts still show EBS volume issues that prevent a full restart; we are actively fixing those and continuing investigation alongside the broader recovery work.

4. 8 maja 2026 03:00 UTCidentified

   A small number of instances still have an EBS-related issue we’re actively investigating, and all other instances, those not affected by this problem, have been back to normal for some time now.

5. 8 maja 2026 06:19 UTCidentified

   We’ve restored several EBS volumes and brought associated EC2 instances back online; work is still in progress on the remaining instances, and we’ll share another update shortly.

6. 8 maja 2026 07:38 UTCmonitoring

   All affected instances are now restored and we continue to monitor for any issues.

7. 8 maja 2026 07:50 UTCresolved

   This incident is now resolved.

1. 30 kwietnia 2026 13:28 UTCinvestigating

   Our Operations and Development team are currently investigating an issue with login failures to Atomic

2. 30 kwietnia 2026 13:58 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30 kwietnia 2026 14:07 UTCidentified

   We are continuing to work on a fix for this issue.

4. 30 kwietnia 2026 14:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 30 kwietnia 2026 15:54 UTCmonitoring

   Additional fixes are being applied to address issues affecting parts of the Atomic interface

6. 30 kwietnia 2026 16:35 UTCresolved

   Atomic is operating normally and this issue is now resolved.

1. 24 kwietnia 2026 17:16 UTCinvestigating

   We are currently investigating issues with new account provisioning. Our technical teams have been alerted and are actively working to determine the cause and implement a resolution.

2. 24 kwietnia 2026 18:32 UTCidentified

   The issue has been identified with provisioning and the team is applying a fix.

3. 24 kwietnia 2026 19:54 UTCmonitoring

   Fix has been applied and we are waiting for our queue processing to normalize. Will provide additional updates shortly.

4. 24 kwietnia 2026 21:08 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 24 kwietnia 2026 21:41 UTCresolved

   Provisioning flow is operating normally and this issue is now resolved.

1. 10 lutego 2026 04:03 UTCinvestigating

   Our team is aware of an issue that is impacting new account and new plan registrations in Atomic. We are actively investigating.

2. 10 lutego 2026 15:54 UTCresolved

   New account signup issues are now resolved.

1. 4 grudnia 2025 22:54 UTCinvestigating

   We are currently investigating an issue with our payment processor preventing payments and affecting new sign-ups.

2. 4 grudnia 2025 23:38 UTCresolved

   Our payment processor addressed the issue with failed transactions and this issue is now resolved.

1. 2 grudnia 2025 18:37 UTCinvestigating

   We are investigating an issue impacting a subset of our shared-hosting customers. Details will be added as they become available.

2. 2 grudnia 2025 19:06 UTCmonitoring

   Our engineering team identified a surge of requests to certain web nodes on our shared hosting infrastructure. We have mitigated some of the requests and continue to monitor the issue. At the moment, all web nodes are operating normally and we expect to resolve this incident shortly.

3. 2 grudnia 2025 20:53 UTCresolved

   We have not seen any further issues with our shared hosting environment and this incident is now resolved.

1. 25 listopada 2025 15:56 UTCinvestigating

   We are currently investigating an issue with our payment processor preventing payments and affecting new sign-ups.

2. 25 listopada 2025 18:26 UTCinvestigating

   We are in contact with our payment processor and will provide further updates shortly.

3. 25 listopada 2025 22:10 UTCinvestigating

   We continue to work with our payment processor on a resolution and will post further updates when we have more information.

4. 26 listopada 2025 01:36 UTCresolved

   The issue with the payment processor has been fixed and this issue is now resolved.

1. 20 października 2025 10:08 UTCmonitoring

   We are currently experiencing degraded performance across some of our services due to an ongoing outage affecting the AWS US-East (Virginia) region. Our engineering team is actively monitoring the situation and working to mitigate the impact. We will provide updates as more information becomes available.

2. 20 października 2025 15:24 UTCmonitoring

   We are continuing to monitor this issue. AWS still is reporting intermittent issues, but we are not aware of any impact to Pagely customers at this time.

3. 20 października 2025 20:26 UTCmonitoring

   Pagely is continuing to monitor, but at this time we believe there are no outstanding issues.

4. 20 października 2025 22:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20 października 2025 22:16 UTCresolved

   This incident is now resolved as we have not seen any further issues related to this incident.

1. 15 października 2025 15:50 UTCinvestigating

   We are currently investigating reports of delays in account provisioning for new users. Our technical teams have been alerted and are actively working to determine the cause and implement a resolution.

2. 15 października 2025 16:35 UTCidentified

   We have identified the potential root cause of the account provisioning delays. Our team is implementing a fix to restore normal provisioning operations. We will update as soon as all systems are functioning as expected.

3. 15 października 2025 17:46 UTCidentified

   A fix has been released to address the delays in account provisioning and we are continuing to work on resolving this issue. Further updates will be provided shortly.

4. 15 października 2025 19:32 UTCidentified

   Additional fixes are still being worked on and we will continue to provide updates until this issue is resolved.

5. 15 października 2025 21:48 UTCidentified

   We have found additional endpoints that need to be fixed and we continue to make progress to a resolution.

6. 16 października 2025 00:44 UTCresolved

   This incident has been resolved. Account provisioning services are now operating normally. Our team has confirmed that new account creation is functioning as expected.

1. 9 lipca 2025 19:14 UTCinvestigating

   We are currently having issues with authentication. This impacts users logging into Atomic, performing certain config changes, and executing CI/CD workflows. We are actively investigating.

2. 9 lipca 2025 19:17 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 lipca 2025 19:23 UTCmonitoring

   We have implemented a fix for this issue, and are continuing to monitor.

4. 9 lipca 2025 20:30 UTCresolved

   Authentication issues have been resolved.

1. 27 czerwca 2025 06:35 UTCinvestigating

   An issue has been identified preventing the Atomic interface from communicating with other systems, including apps dashboard. We are currently investigating.

2. 27 czerwca 2025 06:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 czerwca 2025 07:09 UTCinvestigating

   We are currently investigating this issue.

4. 27 czerwca 2025 08:12 UTCresolved

   This incident has been resolved.

1. 25 czerwca 2025 04:17 UTCinvestigating

   An issue has been identified preventing the Atomic interface from communicating with other systems, including support. We are currently investigating.

2. 25 czerwca 2025 04:41 UTCmonitoring

   A fix has been implemented, chats and tickets have tested successfully, and we are monitoring to confirm the issue is resolved.

3. 25 czerwca 2025 05:30 UTCresolved

   Since the implemented fix, no further issues have been identified, issue is considered resolved.

1. 7 maja 2025 13:27 UTCinvestigating

   We are currently investigating an issue in the Atomic control panel where domains are unable to be promoted to an App's Primary Domain. We will provide additional details shortly.

2. 7 maja 2025 13:56 UTCinvestigating

   We are continuing to investigate this issue. This issue may also impact adding/removing domains from an App in Atomic.

3. 7 maja 2025 15:19 UTCidentified

   The root cause has been identified and a fix is being deployed.

4. 7 maja 2025 16:03 UTCmonitoring

   A fix has been deployed and promoting/adding/and deleting domains should now be functioning as intended. We are continuing monitoring for any further issues.

5. 7 maja 2025 16:24 UTCresolved

   This incident has been resolved.