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    Historia awarii Payrange

    22 Payrange incidents · grudzień 2017 — official updates, affected components, duration and resolution details.

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    Brak

    Początek 23 lipca 2026 15:04 UTC · 12h 20m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 23 lipca 2026 15:04 UTCinvestigating

      Obecnie badamy ten problem.

    2. 23 lipca 2026 15:34 UTCinvestigating

      Nadal badamy ten problem.

    3. 23 lipca 2026 17:35 UTCinvestigating

      Nasza aplikacja nadal nie działa. Pracujemy nad tą kwestią i nie mamy jeszcze szacowanego czasu na odzyskanie pomocy. Konsola Manage działa.

    4. 23 lipca 2026 18:51 UTCinvestigating

      Nadal badamy tę kwestię.

    5. 23 lipca 2026 18:59 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy sytuację.

    6. 24 lipca 2026 03:25 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Outage

    Początek 26 stycznia 2025 19:10 UTC · 49m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 26 stycznia 2025 19:10 UTCinvestigating

      We are currently investigating the issue.

    2. 26 stycznia 2025 19:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 stycznia 2025 19:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 stycznia 2025 20:00 UTCresolved

      This incident has been resolved.

    System Outage

    Początek 8 kwietnia 2024 19:56 UTC · 51m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 8 kwietnia 2024 19:56 UTCinvestigating

      We are currently investigating this issue.

    2. 8 kwietnia 2024 20:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 kwietnia 2024 20:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 kwietnia 2024 20:48 UTCresolved

      This incident has been resolved.

    System outage

    Początek 7 kwietnia 2024 20:02 UTC · 1h 33m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 7 kwietnia 2024 20:02 UTCinvestigating

      We are currently investigating an outage.

    2. 7 kwietnia 2024 20:35 UTCinvestigating

      We are continuing to investigate the issue.

    3. 7 kwietnia 2024 21:07 UTCinvestigating

      We are working diligently to identify the issue.

    4. 7 kwietnia 2024 21:19 UTCinvestigating

      We have implemented a fix and are monitoring.

    5. 7 kwietnia 2024 21:35 UTCresolved

      This incident has been resolved.

    Android App unable to reach server

    Początek 10 lutego 2023 04:12 UTC · 2h 13m

    OutagePoważny incydent
    Dotknięte komponenty
    Mobile Apps
    1. 10 lutego 2023 04:12 UTCinvestigating

      We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

    2. 10 lutego 2023 05:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 lutego 2023 05:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 lutego 2023 06:20 UTCmonitoring

      Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    5. 10 lutego 2023 06:25 UTCresolved

      This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    Outage

    Początek 3 maja 2022 02:11 UTC · 30m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 3 maja 2022 02:11 UTCinvestigating

      We are currently investigating this issue.

    2. 3 maja 2022 02:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 maja 2022 02:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 maja 2022 02:42 UTCresolved

      This incident has been resolved.

    Outage

    Początek 12 kwietnia 2022 02:29 UTC · 56m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 12 kwietnia 2022 02:29 UTCinvestigating

      We are currently investigating this issue.

    2. 12 kwietnia 2022 02:56 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 kwietnia 2022 03:02 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 kwietnia 2022 03:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 12 kwietnia 2022 03:25 UTCresolved

      This incident has been resolved.

    System outage

    Początek 15 grudnia 2021 15:59 UTC · 32m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 15 grudnia 2021 15:59 UTCinvestigating

      We are currently investigating this issue.

    2. 15 grudnia 2021 16:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 grudnia 2021 16:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 grudnia 2021 16:31 UTCresolved

      This incident has been resolved.

    System outage

    Początek 29 sierpnia 2021 20:03 UTC · 44m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 29 sierpnia 2021 20:03 UTCinvestigating

      We are currently investigating this issue.

    2. 29 sierpnia 2021 20:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 sierpnia 2021 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 sierpnia 2021 20:47 UTCresolved

      This incident has been resolved.

    Issue receiving authorization for machine

    Początek 19 kwietnia 2021 13:18 UTC · 38m

    OutagePoważny incydent
    Dotknięte komponenty
    Mobile Apps
    1. 19 kwietnia 2021 13:18 UTCinvestigating

      We are currently investigating this issue.

    2. 19 kwietnia 2021 13:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 kwietnia 2021 13:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 kwietnia 2021 13:56 UTCresolved

      This incident has been resolved.

    Outage

    Początek 3 marca 2021 21:25 UTC · 49m

    Pending
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 3 marca 2021 21:25 UTCinvestigating

      We are currently investigating this issue.

    2. 3 marca 2021 21:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 marca 2021 21:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 marca 2021 22:14 UTCresolved

      This incident has been resolved.

    Outage

    Początek 1 marca 2021 23:46 UTC · 3h 6m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 1 marca 2021 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 2 marca 2021 00:19 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 marca 2021 00:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 marca 2021 02:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 marca 2021 02:52 UTCresolved

      This incident has been resolved.

    Outage

    Początek 1 marca 2021 02:25 UTC · 1h 35m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 1 marca 2021 02:25 UTCinvestigating

      We are currently investigating the issue.

    2. 1 marca 2021 02:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 marca 2021 03:28 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 marca 2021 03:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 1 marca 2021 04:00 UTCresolved

      This incident has been resolved.

    System outage

    Początek 16 listopada 2020 18:10 UTC · 3h 7m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 16 listopada 2020 18:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 16 listopada 2020 19:24 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 16 listopada 2020 20:42 UTCinvestigating

      We are currently investigating this issue.

    4. 16 listopada 2020 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 listopada 2020 21:17 UTCresolved

      This incident has been resolved.

    Outage

    Początek 9 czerwca 2020 22:15 UTC · 3h 14m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 9 czerwca 2020 22:15 UTCinvestigating

      We are currently investigating an issue which is causing an outage.

    2. 9 czerwca 2020 22:37 UTCidentified

      The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

    3. 9 czerwca 2020 23:40 UTCidentified

      We are still waiting on IBM Cloud to restore their service.

    4. 10 czerwca 2020 00:23 UTCmonitoring

      Service has been restored and we are monitoring.

    5. 10 czerwca 2020 01:29 UTCresolved

      All services are now back to normal.

    Outage

    Początek 19 listopada 2019 04:30 UTC · 1h 8m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 19 listopada 2019 04:30 UTCinvestigating

      We are currently investigating this issue.

    2. 19 listopada 2019 04:48 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 listopada 2019 05:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 19 listopada 2019 05:16 UTCmonitoring

      A fix has been implemented and all services are running again. We are continuing to monitor.

    5. 19 listopada 2019 05:38 UTCresolved

      This incident has been resolved.

    Outage

    Początek 17 listopada 2019 19:41 UTC · 2h 2m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 17 listopada 2019 19:41 UTCinvestigating

      We are currently investigating an outage caused by an update.

    2. 17 listopada 2019 20:21 UTCinvestigating

      We are continuing to investigate the issue.

    3. 17 listopada 2019 21:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 17 listopada 2019 21:07 UTCmonitoring

      All services are reporting normal now. We will continue to monitor.

    5. 17 listopada 2019 21:43 UTCresolved

      This incident has been resolved.

    Degraded performance

    Początek 17 listopada 2019 01:29 UTC · 2h 22m

    OutagePoważny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 17 listopada 2019 01:29 UTCinvestigating

      We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

    2. 17 listopada 2019 01:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 listopada 2019 01:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 17 listopada 2019 03:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 17 listopada 2019 03:03 UTCmonitoring

      All services have returned to normal. We will continue monitoring.

    6. 17 listopada 2019 03:51 UTCresolved

      This incident has been resolved.

    Elevated Responses

    Początek 25 lipca 2019 00:51 UTC · 1h 14m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Management PortalAPI ServersMobile Apps
    1. 25 lipca 2019 00:51 UTCinvestigating

      We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

    2. 25 lipca 2019 01:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 lipca 2019 01:51 UTCmonitoring

      A fix has been implemented and we are monitoring. All services are back to normal.

    4. 25 lipca 2019 02:05 UTCresolved

      The incident has been resolved.

    Manage Web Console login issue

    Początek 28 stycznia 2019 22:03 UTC · 26m

    OutagePoważny incydent
    Dotknięte komponenty
    Management Portal
    1. 28 stycznia 2019 22:03 UTCinvestigating

      We are currently investigating login issues to the Manage web console.

    2. 28 stycznia 2019 22:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 stycznia 2019 22:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

    4. 28 stycznia 2019 22:29 UTCresolved

      The incident has been resolved. Login is working normally.