Historia awarii Phoneburner

1. 21 października 2026 13:43 UTCmonitoring

   W ramach naszego stałego zaangażowania na rzecz bezpieczeństwa danych i informacji, ze względu na dużą ostrożność, stosujemy szereg środków zaradczych w zakresie bezpieczeństwa w odpowiedzi na powszechnie zgłaszane słabości w zakresie bezpieczeństwa internetu ogłoszone w ciągu ostatnich 24 godzin. W ramach tej szybkiej reakcji niektórzy użytkownicy mogą doświadczać przerywanej dostępności naszych usług. Dostarczymy dalsze aktualizacje po zakończeniu tych wysiłków.

2. 21 października 2026 15:28 UTCmonitoring

   Prace kontynuowane są w odpowiedzi na powszechnie zgłaszane słabości w zakresie bezpieczeństwa Internetu ogłoszone w ciągu ostatnich 24 godzin. Podczas gdy nasze zespoły wprowadzą ulepszenia bezpieczeństwa, użytkownicy mogą doświadczyć przerywanego, zdegradowanego doświadczenia, podczas gdy zmiany te rozprzestrzeniają się poprzez nasze usługi. Doceniamy Państwa cierpliwość, ponieważ nadal wprowadzamy ulepszenia bezpieczeństwa i będziemy nadal dostarczać aktualizacje.

3. 21 października 2026 16:25 UTCresolved

   Pomyślnie wprowadziliśmy nowe systemy zabezpieczeń i uaktualniliśmy nasze środowisko o nowe konfiguracje naszych partnerów bezpieczeństwa. Uważamy, że użytkownicy powinni doświadczać normalnych warunków operacyjnych. Doceniamy waszą cierpliwość, ponieważ pracowaliśmy nad tym procesem, aby zabezpieczyć nasze usługi i aplikacje.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 20 lipca 2026 19:46 UTCidentified

   Badamy sprawy stron internetowych. Inżynierowie zidentyfikowali problem i pracują nad rozwiązaniem.

2. 20 lipca 2026 19:49 UTCmonitoring

   Sprawa rozwiązana. Monitorujemy

3. 20 lipca 2026 19:58 UTCresolved

   Strona wraca do normalnej pracy.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 9 czerwca 2026 13:51 UTCinvestigating

   We are investigating a fix.

2. 9 czerwca 2026 14:00 UTCresolved

   This incident has been resolved.

1. 28 lipca 2025 18:20 UTCinvestigating

   We are investigating performance issues with the website.

2. 28 lipca 2025 18:23 UTCmonitoring

   Site performance is improving. We're monitoring.

3. 28 lipca 2025 18:25 UTCresolved

   Site performance is back to normal operation.

1. 23 lipca 2025 20:31 UTCidentified

   We have identified an intermittent issue with the dialer where the buttons don't work as expected. We have identified it as an issue with one of our vendors. We're working closely with them to resolve the issue.

2. 23 lipca 2025 20:51 UTCidentified

   The vendor is still researching the issues on their end.

3. 23 lipca 2025 21:49 UTCmonitoring

   We have started the process of moving all the usage away from the problematic vendor. We are monitoring. We recommend any users experiencing the issues log out of your account and login again to ensure you pickup the new configurations.

4. 23 lipca 2025 21:55 UTCresolved

   Traffic is migrated away from the problematic vendor and we'll continue monitoring.

1. 9 lipca 2025 14:36 UTCinvestigating

   We are investigating issues with the site

2. 9 lipca 2025 14:47 UTCidentified

   We've identified the source of the issue and we're remediating. We're starting to see performance improvements.

3. 9 lipca 2025 15:08 UTCmonitoring

   We are seeing full site performance recovery. We are monitoring.

4. 9 lipca 2025 15:39 UTCresolved

   Site performance has been restored. We've determined that an upstream provider was having performance issues that degraded some aspects of our site. We have mitigated those issue and the site is performing well. We'll continue monitoring.

1. 18 czerwca 2025 18:42 UTCinvestigating

   We are investigating degraded website performance

2. 18 czerwca 2025 18:56 UTCmonitoring

   Engineers have identified the issue and we're seeing performance recover. We're monitoring.

3. 18 czerwca 2025 19:10 UTCresolved

   Site performance has been restored.

1. 16 maja 2025 01:07 UTCinvestigating

   We have identified the issue and are working on a resolution.

2. 16 maja 2025 01:34 UTCidentified

   Engineering team has identified a fix and an update and/or fix should be deployed shortly.

3. 16 maja 2025 01:41 UTCmonitoring

   Calls are completing successfully. We are monitoring the make sure the system is stable.

4. 16 maja 2025 01:49 UTCresolved

   The incident is resolved.

1. 3 kwietnia 2025 16:41 UTCinvestigating

   We are investigating site performance issues

2. 3 kwietnia 2025 16:53 UTCmonitoring

   We are observing improved performance. The team is continuing to monitor.

3. 3 kwietnia 2025 17:03 UTCresolved

   Site performance has been fully restored.

1. 27 marca 2025 01:56 UTCinvestigating

   We are investigating the issue.

2. 27 marca 2025 02:17 UTCinvestigating

   The team continues to investigate the issue. A new update will come shortly.

3. 27 marca 2025 02:36 UTCinvestigating

   We are continuing to work on a fix for the issue.

4. 27 marca 2025 02:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 marca 2025 03:46 UTCresolved

   This incident has been resolved.

1. 14 marca 2025 19:44 UTCinvestigating

   We are investing issues with the site loading slowly.

2. 14 marca 2025 19:48 UTCidentified

   We have identified the source of the issue and the team is working on resolution.

3. 14 marca 2025 19:58 UTCmonitoring

   We're observing site performance improvements. We're monitoring.

4. 14 marca 2025 20:05 UTCresolved

   The site performance has been restored.

1. 28 lutego 2025 14:26 UTCidentified

   We have identified an issue with some outbound calls through the dialer. This includes call transfers as well. Engineers are actively working through the issues.

2. 28 lutego 2025 14:42 UTCmonitoring

   Issue has been identified and resolved. We are monitoring.

3. 28 lutego 2025 14:48 UTCresolved

   Systems are fully operational.

1. 24 października 2024 14:26 UTCinvestigating

   We are currently researching issues related to slow site performance.

2. 24 października 2024 14:38 UTCidentified

   We have identified the source of the issue and are deploying a fix.

3. 24 października 2024 14:41 UTCmonitoring

   A fix has been implemented and performance is recovering. We are monitoring.

4. 24 października 2024 14:46 UTCidentified

   Issues are not resolved. We are triaging a deployment issue.

5. 24 października 2024 14:56 UTCmonitoring

   Fixes are confirmed in good working order. We are monitoring performance.

6. 24 października 2024 15:01 UTCresolved

   Site performance is fully restored and operating normally.

1. 22 sierpnia 2024 12:34 UTCinvestigating

   We are currently investigating an issue with the dialer.

2. 22 sierpnia 2024 12:42 UTCidentified

   We have identified the issue and are working on a fix.

3. 22 sierpnia 2024 12:48 UTCmonitoring

   We are actively resolving the issue and we're starting to see recovery.

4. 22 sierpnia 2024 12:53 UTCresolved

   Dialer has been restored and fully functional.

1. 30 maja 2024 20:49 UTCinvestigating

   We are currently investigating reports of a slow and/or unresponsive site.

2. 30 maja 2024 21:07 UTCinvestigating

   The team is still researching. We'll update again shortly.

3. 30 maja 2024 22:47 UTCmonitoring

   The team believes there is a performance problem with some in-browser integrations. We have disabled that integration and are monitoring performance. We also believe this does not impact everyone.

4. 30 maja 2024 23:16 UTCresolved

   The team has confirmed that the 3rd party library in the browser is in fact driving high CPU and making the browser window unresponsive. The integration has been disabled, and the site is in working as expected. We are closing the incident and the team will continue to monitor.

1. 20 maja 2024 20:44 UTCinvestigating

   We are investigating issues with site performance

2. 20 maja 2024 21:13 UTCresolved

   Site access is fully restored.

1. 13 maja 2024 23:23 UTCinvestigating

   We are experiencing issues the site. The team is researching.

2. 13 maja 2024 23:29 UTCidentified

   We have identified the db instances in the cluster and are fixing.

3. 13 maja 2024 23:33 UTCidentified

   Site is recovering as instances are restored.

4. 13 maja 2024 23:51 UTCmonitoring

   Site is recovered with some indications of degraded performance. The team is still researching and monitoring.

5. 14 maja 2024 00:17 UTCresolved

   Site is fully restored. We will continue to monitor.

1. 13 maja 2024 21:31 UTCinvestigating

   We have noticed degraded performance on the site. The team is researching.

2. 13 maja 2024 21:38 UTCidentified

   The team has identified some problematic instances in out the database cluster. A fix is being worked on now. There is no impact on data - just on site performance.

3. 13 maja 2024 21:52 UTCresolved

   Problematic instances are fixed and site is fully operational.

1. 15 listopada 2023 21:13 UTCinvestigating

   We are investigating issues with accessing the site.

2. 15 listopada 2023 21:26 UTCidentified

   The team has identified a potential source cause. We are investigating further.

3. 15 listopada 2023 21:49 UTCidentified

   The team is still researching. Nothing new to report at the moment.

4. 15 listopada 2023 21:54 UTCmonitoring

   The team has resolved the root cause and is monitoring.

5. 15 listopada 2023 22:02 UTCresolved

   This incident is resolved.

1. 9 października 2023 16:53 UTCinvestigating

   We are currently experiencing site issues. We're investgiating

2. 9 października 2023 17:03 UTCidentified

   We have a identified a resource issue and are working on a fix.

3. 9 października 2023 17:12 UTCmonitoring

   Sites are showing improved performance and we are monitoring.

4. 9 października 2023 17:27 UTCresolved

   Systems are fully operational.