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    Historia awarii Plecto

    53 Plecto incidents · październik 2022 — official updates, affected components, duration and resolution details.

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    Obniżenie wydajności

    Początek 12 października 2026 12:36 UTC · 17h 29m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web application
    1. 12 października 2026 12:36 UTCidentified

      Doświadczamy zdegradowanego występu. Niektóre funkcje mogą być wolniejsze niż zwykle. Nasz zespół prowadzi śledztwo, a aktualizacje będą następować na naszej stronie statusu.

    2. 13 października 2026 06:05 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Przestój spowodowany incydentem z dostawcą infrastruktury

    Początek 21 lipca 2026 22:00 UTC · 0m

    Pending
    1. 22 lipca 2026 09:17 UTCresolved

      Aplikacja spadła między 00: 00 a 01: 30 ze względu na incydent z naszym dostawcą infrastruktury związany z obsługą krytyczną: https: / / status.scaleway.com / invents / 9m3kjv6w4371

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Błąd tworzenia desek rozdzielczych

    Początek 16 lipca 2026 09:12 UTC · 11m

    Pending
    Dotknięte komponenty
    Web application
    1. 16 lipca 2026 09:12 UTCmonitoring

      Wiemy o problemie wpływającym na tworzenie nowej deski rozdzielczej. Zidentyfikowaliśmy przyczynę i pracujemy nad naprawą. Zawiadomimy cię, jak tylko to rozwiążemy.

    2. 16 lipca 2026 09:24 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    HubSpot integration imports temporarily unavailable

    Początek 19 czerwca 2026 07:04 UTC · 4d 23h

    IssuesDrobny incydent
    Dotknięte komponenty
    Integration importsWidget updates
    1. 19 czerwca 2026 07:04 UTCidentified

      We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.

    2. 24 czerwca 2026 06:34 UTCresolved

      This incident has been resolved.

    HubSpot integration imports temporarily unavailable

    Początek 18 czerwca 2026 10:55 UTC · 8h 56m

    IssuesDrobny incydent
    Dotknięte komponenty
    Integration importsWidget updates
    1. 18 czerwca 2026 10:55 UTCidentified

      We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.

    2. 18 czerwca 2026 19:51 UTCresolved

      This incident has been resolved.

    Application down due to hosting provider issues

    Początek 17 czerwca 2026 11:57 UTC · 1h 7m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Registrations processingIntegration importsWidget updatesWeb applicationNotifications delivery
    1. 17 czerwca 2026 11:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 czerwca 2026 11:58 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 czerwca 2026 12:05 UTCidentified

      Maintenance of underlying infrastructure

    4. 17 czerwca 2026 12:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 17 czerwca 2026 13:04 UTCresolved

      This incident has been resolved.

    Application down due to hosting provider issues

    Początek 22 maja 2026 09:24 UTC · 24m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Widget updatesWeb application
    1. 22 maja 2026 09:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 maja 2026 09:48 UTCresolved

      This incident has been resolved.

    Issues with dashboards rendering and data ingestion

    Początek 8 maja 2026 07:21 UTC · 4h 24m

    OutagePoważny incydent
    Dotknięte komponenty
    Registrations processingWidget updatesNotifications delivery
    1. 8 maja 2026 07:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 8 maja 2026 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 maja 2026 11:45 UTCresolved

      This incident has been resolved.

    Application load time issues

    Początek 28 kwietnia 2026 14:11 UTC · 1h 27m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web application
    1. 28 kwietnia 2026 14:11 UTCinvestigating

      We are currently investigating this issue.

    2. 28 kwietnia 2026 14:11 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 kwietnia 2026 15:38 UTCresolved

      This incident has been resolved.

    Delay in data ingestion

    Początek 9 kwietnia 2026 10:15 UTC · 37m

    OutagePoważny incydent
    Dotknięte komponenty
    Registrations processing
    1. 9 kwietnia 2026 10:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9 kwietnia 2026 10:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 kwietnia 2026 10:53 UTCresolved

      This incident has been resolved.

    Network issues affecting application availability

    Początek 26 marca 2026 14:04 UTC · 48m

    IssuesDrobny incydent
    Dotknięte komponenty
    Widget updatesWeb application
    1. 26 marca 2026 14:04 UTCinvestigating

      We are currently investigating this issue.

    2. 26 marca 2026 14:52 UTCresolved

      This incident has been resolved.

    Subset of integrations are down

    Początek 25 marca 2026 08:18 UTC · 1h 47m

    OutageKrytyczny incydent
    1. 25 marca 2026 08:18 UTCidentified

      Affected integrations: - Accelo - ActiveCampaign - Asana V2 - Calendly - CallTools - CallTrackingMetrics - Capturi - Capsule CRM - Chargebee - Clio - Clockify - Close - CloudTalk - Copper CRM - Creatio - Delighted - Dialfire - Dialpad - Dinero - Dynamics 365 Business Central - Dynamics 365 Sales - EasyProject - EasyTableBooking - Etrack1 - Fenerum Dynamic - Fiken - FlexyBox - Follow Up Boss - Freshworks CRM - GetAccept - GoHighlevel - Google My Business - Gravity Forms - Guesty V2 - Harvest V2 - HubStaff - InfusionSoft - JustCall - Keatech - Kiflo - Klaviyo V2 - Lime CRM - Linear - Mailchimp - OnlinePOS - Outreach - PagerDuty - Pipeliner CRM - Pirate Weather - QuickBooks Online - Rackbeat - Recruit CRM - Recruitee - ReePay - RingCentral - Salesmate - Scoro - Serio Verify V2 - ServicePOS - SharpSpring - Shopify PI V2 - Shopware - Spotify - Startdeliver - SuperOffice - Teamleader - Teamwork - Telavox - Toggl Track - TOPdesk - TrackingTime - Tripletex - Trustpilot - TypeForm - Uniconta - Vitally - weclapp - WooCommerce - Younium - Zendesk Sell - Zoho Books - Zoho Desk - Zoho Projects - Zoho SalesIQ - ZoneSoft - Zoom - Zoom Phone

    2. 25 marca 2026 09:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 marca 2026 10:04 UTCresolved

      This incident has been resolved.

    Issues with logging in

    Początek 1 grudnia 2025 08:09 UTC · 11m

    Pending
    1. 1 grudnia 2025 08:09 UTCinvestigating

      We are currently investigating this issue.

    2. 1 grudnia 2025 08:20 UTCresolved

      This incident has been resolved.

    Delay in data processing

    Początek 28 listopada 2025 10:46 UTC · 2h 17m

    IssuesDrobny incydent
    Dotknięte komponenty
    Registrations processing
    1. 28 listopada 2025 10:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28 listopada 2025 13:03 UTCresolved

      This incident has been resolved.

    Increased amount of 502 errors

    Początek 28 listopada 2025 10:06 UTC · 3h 14m

    IssuesDrobny incydent
    1. 28 listopada 2025 10:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28 listopada 2025 13:20 UTCresolved

      This incident has been resolved.

    Delays in data processing

    Początek 26 listopada 2025 17:31 UTC · 32m

    OutagePoważny incydent
    Dotknięte komponenty
    Registrations processingWidget updatesNotifications delivery
    1. 26 listopada 2025 17:31 UTCidentified

      We're expriencing connectivity issues caused by our hosting provider which cause delays in data processing.

    2. 26 listopada 2025 17:38 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 26 listopada 2025 18:03 UTCresolved

      This incident has been resolved.

    Delays across the platform

    Początek 26 listopada 2025 12:45 UTC · 34m

    IssuesDrobny incydent
    Dotknięte komponenty
    Registrations processingWidget updatesNotifications delivery
    1. 26 listopada 2025 12:45 UTCidentified

      We're observing connectivity issues across entire platform that are affecting response times and cause delays in data processing.

    2. 26 listopada 2025 13:19 UTCresolved

      This incident has been resolved.

    Increased amount of 502 errors

    Początek 26 listopada 2025 08:19 UTC · 1h 2m

    IssuesDrobny incydent
    1. 26 listopada 2025 08:19 UTCinvestigating

      We're seeing an increased amount of 502 errors across the platform, we're investigating the issue

    2. 26 listopada 2025 09:21 UTCresolved

      This incident has been resolved.

    Increased error rate

    Początek 5 listopada 2025 15:10 UTC · 7m

    OutagePoważny incydent
    1. 5 listopada 2025 15:10 UTCidentified

      We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way

    2. 5 listopada 2025 15:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 listopada 2025 15:18 UTCresolved

      This incident has been resolved.

    Issue with integration data imports

    Początek 28 października 2025 15:00 UTC · 22h 45m

    OutageKrytyczny incydent
    1. 28 października 2025 19:10 UTCmonitoring

      We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.

    2. 29 października 2025 09:05 UTCidentified

      We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue.

    3. 29 października 2025 11:55 UTCmonitoring

      We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay.

    4. 29 października 2025 13:27 UTCmonitoring

      Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes.

    5. 29 października 2025 13:44 UTCresolved

      Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused.