Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Historia awarii Practice Fusion

    52 Practice Fusion incidents · kwiecień 2025 — official updates, affected components, duration and resolution details.

    Wróć do bieżącego statusu

    EKR jest online, ale niektórzy użytkownicy mogą doświadczać problemów z Practice Fusion Billing Software

    Początek 19 sierpnia 2026 14:34 UTC · 6h 50m

    IssuesDrobny incydent
    Dotknięte komponenty
    Practice Fusion Billing Software
    1. 19 sierpnia 2026 14:34 UTCinvestigating

      Zdajemy sobie sprawę z problemu wpływającego na praktyki Fusion Billing Software. Pracujemy nad jak najszybszym rozwiązaniem tej kwestii.

    2. 19 sierpnia 2026 14:38 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    3. 19 sierpnia 2026 21:24 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Practice Fusion Help Page jest niedostępny

    Początek 22 lipca 2026 13:35 UTC · 22m

    Pending
    1. 22 lipca 2026 13:35 UTCinvestigating

      Obecnie badamy problem dotyczący czatu i spraw internetowych. Skontaktuj się z nami telefonicznie pod numerem (415) 346- 7700, lub za darmo pod numerem (844) 903- 7567, poniedziałek - piątek, 9 - 7: 45 PM EST.

    2. 22 lipca 2026 13:40 UTCidentified

      Problem został zidentyfikowany i jest w trakcie wdrażania.

    3. 22 lipca 2026 13:54 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    4. 22 lipca 2026 13:57 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    EHR is online but some users may experience issues with viewing documents

    Początek 11 czerwca 2026 13:34 UTC · 1h 57m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Documents
    1. 11 czerwca 2026 13:34 UTCinvestigating

      We are currently investigating this issue.

    2. 11 czerwca 2026 15:12 UTCidentified

      The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

    3. 11 czerwca 2026 15:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

    4. 11 czerwca 2026 15:31 UTCresolved

      This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

    Issues with Integrated Scanning

    Początek 10 czerwca 2026 14:15 UTC · 6h 23m

    OutagePoważny incydent
    Dotknięte komponenty
    Documents
    1. 10 czerwca 2026 14:15 UTCinvestigating

      We are currently investigating this issue.

    2. 10 czerwca 2026 14:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 czerwca 2026 20:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 czerwca 2026 20:37 UTCresolved

      This incident has been resolved.

    Practice Fusion Billing Software log in issues

    Początek 2 czerwca 2026 20:43 UTC · 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    Practice Fusion Billing Software
    1. 2 czerwca 2026 20:43 UTCinvestigating

      We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

    2. 2 czerwca 2026 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 czerwca 2026 21:05 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Początek 18 maja 2026 17:45 UTC · 15m

    OutagePoważny incydent
    Dotknięte komponenty
    Login
    1. 18 maja 2026 17:45 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 18 maja 2026 17:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 maja 2026 18:00 UTCresolved

      This incident has been resolved.

    Issues with Integrated Scanning

    Początek 13 maja 2026 17:09 UTC · 5d 21h

    Pending
    1. 13 maja 2026 17:09 UTCmonitoring

      We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

    2. 19 maja 2026 14:26 UTCresolved

      This incident has been resolved.

    Practice Fusion Login - 2FA code won't send via SMS/text

    Początek 7 maja 2026 18:52 UTC · 10m

    IssuesDrobny incydent
    Dotknięte komponenty
    Login
    1. 7 maja 2026 18:52 UTCinvestigating

      We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

    2. 7 maja 2026 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 maja 2026 19:03 UTCresolved

      This incident has been resolved.

    The EHR is offline

    Początek 13 kwietnia 2026 15:44 UTC · 23m

    OutagePoważny incydent
    Dotknięte komponenty
    Laboratory & RadiologyChartingeRxDocumentsLogin
    1. 13 kwietnia 2026 15:44 UTCinvestigating

      We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

    2. 13 kwietnia 2026 15:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 kwietnia 2026 15:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13 kwietnia 2026 16:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 kwietnia 2026 16:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 13 kwietnia 2026 16:07 UTCresolved

      This incident has been resolved.

    Some users may experience issues with the Veradigm Billing software.

    Początek 9 kwietnia 2026 15:01 UTC · 0m

    Pending
    Dotknięte komponenty
    Practice Fusion Billing Software
    1. 9 kwietnia 2026 15:01 UTCresolved

      This incident has been resolved.

    EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

    Początek 3 kwietnia 2026 19:59 UTC · 2d 17h

    IssuesDrobny incydent
    Dotknięte komponenty
    eRx
    1. 3 kwietnia 2026 19:59 UTCinvestigating

      We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

    2. 6 kwietnia 2026 13:54 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Real-Time Prescription Benefits

    Początek 31 marca 2026 20:11 UTC · 1d 18h

    IssuesDrobny incydent
    Dotknięte komponenty
    eRx
    1. 31 marca 2026 20:11 UTCidentified

      Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

    2. 31 marca 2026 20:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 kwietnia 2026 14:57 UTCresolved

      This incident has been resolved.

    Patient Fusion log in issues

    Początek 26 marca 2026 01:06 UTC · 18m

    IssuesDrobny incydent
    Dotknięte komponenty
    Patient Fusion PHR
    1. 26 marca 2026 01:06 UTCinvestigating

      We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

    2. 26 marca 2026 01:24 UTCresolved

      This incident has been resolved.

    The EHR is temporarily offline for emergency maintenance

    Początek 17 marca 2026 22:11 UTC · 24m

    OutagePoważny incydent
    Dotknięte komponenty
    Login
    1. 17 marca 2026 22:11 UTCinvestigating

      The EHR is temporarily offline to address a critical issue. We will post updates here.

    2. 17 marca 2026 22:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 marca 2026 22:36 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    Początek 9 marca 2026 18:56 UTC · 2h 45m

    IssuesDrobny incydent
    Dotknięte komponenty
    Practice Fusion Billing Software
    1. 9 marca 2026 18:56 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 9 marca 2026 19:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 marca 2026 21:42 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    Początek 24 lutego 2026 23:30 UTC · 1h 0m

    IssuesDrobny incydent
    Dotknięte komponenty
    Laboratory & RadiologyChartingPractice Fusion Billing SoftwareTasksReportsScheduleeRxPartner ServicesDocumentsLoginMessaging
    1. 24 lutego 2026 23:30 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 25 lutego 2026 00:30 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Scheduling

    Początek 20 lutego 2026 16:46 UTC · 4h 34m

    IssuesDrobny incydent
    Dotknięte komponenty
    Schedule
    1. 20 lutego 2026 16:46 UTCinvestigating

      We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

    2. 20 lutego 2026 17:09 UTCmonitoring

      We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

    3. 20 lutego 2026 21:20 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Początek 17 lutego 2026 16:27 UTC · 30m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Login
    1. 17 lutego 2026 16:27 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 17 lutego 2026 16:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 lutego 2026 16:57 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    Początek 12 lutego 2026 16:33 UTC · 59m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Login
    1. 12 lutego 2026 16:33 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 12 lutego 2026 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 lutego 2026 16:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 lutego 2026 17:32 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Charting

    Początek 3 lutego 2026 23:45 UTC · 1h 29m

    IssuesDrobny incydent
    Dotknięte komponenty
    Charting
    1. 3 lutego 2026 23:45 UTCinvestigating

      We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

    2. 4 lutego 2026 00:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 lutego 2026 01:14 UTCresolved

      This incident has been resolved.