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    Historia awarii Premid

    50 Premid incidents · maj 2020 — official updates, affected components, duration and resolution details.

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    Network Fault at Cloud Provider

    Początek 14 października 2025 08:03 UTC · 3h 45m

    OutagePoważny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPICloud Provider
    1. 14 października 2025 08:03 UTCidentified

      Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

    2. 14 października 2025 08:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 14 października 2025 08:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 października 2025 11:48 UTCresolved

      This incident has been resolved.

    Unexpected Downtime During Scheduled Maintenance

    Początek 11 kwietnia 2025 18:30 UTC · 14h 44m

    OutageKrytyczny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 kwietnia 2025 18:30 UTCidentified

      While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

    2. 11 kwietnia 2025 20:22 UTCidentified

      We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

    3. 12 kwietnia 2025 00:54 UTCmonitoring

      Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

    4. 12 kwietnia 2025 09:14 UTCresolved

      This incident has been resolved.

    Activities not displaying in Discord

    Początek 8 kwietnia 2025 09:04 UTC · 17d 6h

    OutageKrytyczny incydent
    Dotknięte komponenty
    Extension
    1. 8 kwietnia 2025 09:04 UTCidentified

      We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!

    2. 8 kwietnia 2025 16:49 UTCmonitoring

      Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!

    3. 12 kwietnia 2025 09:15 UTCmonitoring

      Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!

    4. 19 kwietnia 2025 18:16 UTCmonitoring

      Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!

    5. 25 kwietnia 2025 15:07 UTCresolved

      This incident has been resolved.

    Documentation down

    Początek 26 czerwca 2022 16:18 UTC · 8h 56m

    Pending
    1. 26 czerwca 2022 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 czerwca 2022 01:14 UTCresolved

      This incident has been resolved.

    Website outage

    Początek 6 czerwca 2022 04:30 UTC · 3h 45m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Website
    1. 6 czerwca 2022 04:30 UTCinvestigating

      We are currently having some issues with our website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 6 czerwca 2022 07:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 czerwca 2022 08:15 UTCresolved

      This incident has been resolved.

    API outage

    Początek 15 maja 2022 06:54 UTC · 3h 57m

    OutagePoważny incydent
    Dotknięte komponenty
    WebsiteAPI
    1. 15 maja 2022 06:54 UTCinvestigating

      We are currently having an issue in our API that is causing a partial outage in some parts of the website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 15 maja 2022 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 maja 2022 10:51 UTCresolved

      This incident has been resolved.

    Infrastructure issues

    Początek 13 kwietnia 2022 08:29 UTC · 7h 32m

    OutageKrytyczny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPIDiscord botDatabase
    1. 13 kwietnia 2022 08:29 UTCinvestigating

      We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

    2. 13 kwietnia 2022 10:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 kwietnia 2022 14:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 kwietnia 2022 16:00 UTCresolved

      This incident has been resolved.

    Infrastructure maintenance

    Początek 31 marca 2022 19:01 UTC · 7d 16h

    IssuesDrobny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPIDiscord botDatabase
    1. 31 marca 2022 19:01 UTCinvestigating

      We are currently doing some maintenance on our servers due to the outage of yesterday.

    2. 31 marca 2022 20:58 UTCinvestigating

      We are continuing with the maintenance. Sadly it is taking longer than expected, we have run into some issues with our storage. We are sorry for the inconvenience, we are trying to get everything back up and running as soon as possible.

    3. 31 marca 2022 21:08 UTCmonitoring

      We have found the root cause of the issue that held us back. Everything seems to run smoothly now. We will continue to monitor this incident.

    4. 8 kwietnia 2022 11:45 UTCresolved

      This incident has been resolved.

    Infrastructure outage

    Początek 30 marca 2022 20:08 UTC · 56m

    OutagePoważny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPIDiscord botDatabase
    1. 30 marca 2022 20:08 UTCinvestigating

      We are currently investigating an issue in our infrastructure, the team responsible for this is currently unavailable, we hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 30 marca 2022 20:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 marca 2022 21:04 UTCresolved

      This incident has been resolved.

    SeMiD bot down.

    Początek 16 stycznia 2022 10:52 UTC · 8d 1h

    IssuesDrobny incydent
    Dotknięte komponenty
    Automatic deployment
    1. 16 stycznia 2022 10:52 UTCinvestigating

      We are currently in contact with GitHub trying to bring SeMiD back online. For now translations may not be updating as fast as normal.

    2. 24 stycznia 2022 12:44 UTCresolved

      This incident has been resolved.

    Clustering issues

    Początek 26 listopada 2021 23:55 UTC · 1d 15h

    OutageKrytyczny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPIDiscord botDatabase
    1. 26 listopada 2021 23:55 UTCinvestigating

      We are currently investigating this issue.

    2. 26 listopada 2021 23:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 listopada 2021 00:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 listopada 2021 15:46 UTCresolved

      This incident has been resolved.

    Kubernetes Issues

    Początek 11 listopada 2021 17:27 UTC · 18h 55m

    OutageKrytyczny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 listopada 2021 17:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 11 listopada 2021 18:49 UTCidentified

      Unfortunately PreMiD will continue it's downtime until Timeraa is available. We are sorry for the inconvenience this may cause.

    3. 12 listopada 2021 01:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 listopada 2021 12:22 UTCresolved

      This incident has been resolved.

    Database Crashloop

    Początek 12 października 2021 16:44 UTC · 27m

    OutagePoważny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPIDiscord botDatabase
    1. 12 października 2021 16:44 UTCinvestigating

      We are currently investigating this issue.

    2. 12 października 2021 17:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 października 2021 17:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 października 2021 17:12 UTCresolved

      This incident has been resolved.

    Network issues

    Początek 11 sierpnia 2021 02:13 UTC · 8h 1m

    OutagePoważny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPI
    1. 11 sierpnia 2021 02:13 UTCinvestigating

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 11 sierpnia 2021 10:14 UTCresolved

      This incident has been resolved.

    Downloads unavailable due to GitHub outage.

    Początek 10 sierpnia 2021 16:34 UTC · 30m

    IssuesDrobny incydent
    Dotknięte komponenty
    Website
    1. 10 sierpnia 2021 16:34 UTCmonitoring

      We are waiting for GitHub to fix the issue on their end. You can view their status updates on it here: https://www.githubstatus.com/incidents/rmfrw9dfbtbp

    2. 10 sierpnia 2021 17:04 UTCresolved

      This incident has been resolved.

    Network issues

    Początek 29 lipca 2021 11:38 UTC · 10d 3h

    OutagePoważny incydent
    Dotknięte komponenty
    Website
    1. 29 lipca 2021 11:38 UTCidentified

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 8 sierpnia 2021 15:30 UTCresolved

      This incident has been resolved.

    API/Website issues

    Początek 25 czerwca 2021 04:47 UTC · 7h 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    WebsiteAPI
    1. 25 czerwca 2021 04:47 UTCidentified

      We are currently experiencing some issues with our API and Website and due to that, you may not be able to install new presences for the time being or access certain parts of our website for the time being. We already identified the issue and a fix will be implemented soon.

    2. 25 czerwca 2021 12:01 UTCresolved

      This incident has been resolved.

    API issues

    Początek 14 maja 2021 19:46 UTC · 3d 18h

    OutagePoważny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPI
    1. 14 maja 2021 19:46 UTCinvestigating

      We are currently investigating this issue.

    2. 15 maja 2021 12:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 maja 2021 14:19 UTCresolved

      This incident has been resolved.

    API issues

    Początek 13 maja 2021 10:55 UTC · 7h 19m

    OutagePoważny incydent
    Dotknięte komponenty
    ExtensionWebsiteAPI
    1. 13 maja 2021 10:55 UTCinvestigating

      We are currently investigating this issue.

    2. 13 maja 2021 13:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 maja 2021 18:14 UTCresolved

      This incident has been resolved.

    Website connection issues.

    Początek 9 maja 2021 01:28 UTC · 8h 42m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Website
    1. 9 maja 2021 01:28 UTCinvestigating

      We are currently investigating this issue.

    2. 9 maja 2021 10:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 maja 2021 10:11 UTCresolved

      This incident has been resolved.