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    Historia awarii Proposify

    52 Proposify incidents · październik 2016 — official updates, affected components, duration and resolution details.

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    Wysyłanie dokumentów

    Początek 26 sierpnia 2026 23:43 UTC · W toku

    OutageKrytyczny incydent
    Dotknięte komponenty
    Email System
    1. 26 sierpnia 2026 23:43 UTCidentified

      Obecnie doświadczamy problemów z funkcjonalnością wysyłania dokumentu. Problem został zidentyfikowany, a rozwiązanie jest postęp.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    New Proposify documents list service degradation

    Początek 15 sierpnia 2026 11:53 UTC · 2h 33m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Proposal Editing
    1. 15 sierpnia 2026 11:53 UTCinvestigating

      Obecnie badamy problem z nowym. Przedstaw listę dokumentów. Dokumenty zajmują bardzo dużo czasu, aby załadować lub nie załadować w ogóle.

    2. 15 sierpnia 2026 13:45 UTCidentified

      Zidentyfikowaliśmy problem i pracujemy nad ustaleniem

    3. 15 sierpnia 2026 13:57 UTCmonitoring

      Kwestia została rozwiązana i monitorujemy

    4. 15 sierpnia 2026 14:26 UTCresolved

      Incydent został rozwiązany

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Zagadnienia logowania

    Początek 24 lipca 2026 17:47 UTC · 2h 27m

    IssuesDrobny incydent
    1. 24 lipca 2026 17:47 UTCinvestigating

      Obecnie monitorujemy problemy logowania z aplikacją.

    2. 24 lipca 2026 17:58 UTCmonitoring

      Zidentyfikowano rozwiązanie i pracujemy nad nim

    3. 24 lipca 2026 20:13 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Brak zastosowania

    Początek 20 lipca 2026 22:55 UTC · 9m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20 lipca 2026 22:55 UTCinvestigating

      Prowadzimy obecnie śledztwo w sprawie szerokiego braku działania platformy.

    2. 20 lipca 2026 23:02 UTCmonitoring

      Problem został zidentyfikowany i wprowadzono fix ha. Dokładnie monitorujemy sytuację.

    3. 20 lipca 2026 23:04 UTCresolved

      Incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Custom Domains Issues

    Początek 8 maja 2026 19:52 UTC · 1h 15m

    OutagePoważny incydent
    Dotknięte komponenty
    Proposal Previews
    1. 8 maja 2026 19:52 UTCinvestigating

      We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.

    2. 8 maja 2026 21:07 UTCresolved

      This incident has been resolved.

    Service degradation

    Początek 10 lutego 2026 21:19 UTC · 1h 34m

    IssuesDrobny incydent
    Dotknięte komponenty
    Proposal EditingProposal Previews
    1. 10 lutego 2026 21:19 UTCidentified

      We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.

    2. 10 lutego 2026 22:06 UTCmonitoring

      We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery

    3. 10 lutego 2026 22:53 UTCresolved

      We have confirmation from our provider that the incident has been resolved.

    Document sending errors

    Początek 21 stycznia 2026 12:17 UTC · 3h 51m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Email System
    1. 21 stycznia 2026 12:17 UTCinvestigating

      We are currently investigating an issue with sending documents.

    2. 21 stycznia 2026 13:07 UTCidentified

      The issue has been identified and a fix is under way

    3. 21 stycznia 2026 13:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 stycznia 2026 16:08 UTCresolved

      This incident has been resolved.

    Performance degradation affecting document editor and preview

    Początek 9 grudnia 2025 15:40 UTC · 56m

    Pending
    Dotknięte komponenty
    Proposal EditingProposal Previews
    1. 9 grudnia 2025 15:40 UTCinvestigating

      We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible

    2. 9 grudnia 2025 16:36 UTCinvestigating

      The issue has been resolved and the services are back to normal.

    3. 9 grudnia 2025 16:36 UTCresolved

      This incident has been resolved.

    New Signup Users Redirected Back to Signup Page After Template Selection

    Początek 26 listopada 2025 16:14 UTC · 1h 30m

    Pending
    Dotknięte komponenty
    Proposal Editing
    1. 26 listopada 2025 16:14 UTCinvestigating

      We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.

    2. 26 listopada 2025 17:44 UTCresolved

      This incident has been resolved.

    Service degradation

    Początek 20 października 2025 16:19 UTC · 21h 4m

    IssuesDrobny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20 października 2025 16:19 UTCinvestigating

      We are experiencing service degradation caused by our hosting provider. Users can encounter application latency. We are monitoring the situation and will keep regular updates.

    2. 21 października 2025 13:23 UTCresolved

      This incident has been resolved.

    Service Interruption

    Początek 20 października 2025 09:28 UTC · 1h 25m

    IssuesDrobny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20 października 2025 09:28 UTCmonitoring

      We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

    2. 20 października 2025 09:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 20 października 2025 09:35 UTCmonitoring

      We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.

    4. 20 października 2025 10:13 UTCmonitoring

      Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.

    5. 20 października 2025 10:53 UTCresolved

      Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.

    V3 Content Library instability

    Początek 17 października 2025 13:58 UTC · 2h 44m

    Pending
    Dotknięte komponenty
    Proposal Editing
    1. 17 października 2025 13:58 UTCinvestigating

      The content library is not saving properly at the moment. We're working on a fix.

    2. 17 października 2025 16:42 UTCresolved

      This incident should now be resolved. The Content Library functions have returned to normal operation.

    3. 17 października 2025 16:45 UTCpostmortem

      [https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)

    We are investigating reports of major outage

    Początek 10 maja 2024 18:13 UTC · 8m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 10 maja 2024 18:13 UTCinvestigating

      We are currently investigating this issue.

    2. 10 maja 2024 18:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 maja 2024 18:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 maja 2024 18:20 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Początek 12 kwietnia 2024 18:46 UTC · 17m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 12 kwietnia 2024 18:46 UTCinvestigating

      We are currently investigating this issue.

    2. 12 kwietnia 2024 18:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 kwietnia 2024 18:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 kwietnia 2024 19:02 UTCresolved

      This incident has been resolved.

    Elevated error rate on previews

    Początek 8 marca 2024 15:50 UTC · 55m

    OutagePoważny incydent
    Dotknięte komponenty
    Proposal Previews
    1. 8 marca 2024 15:50 UTCinvestigating

      We are seeing a elevated numbers of errors on the document preview pages. Our engineers are investigating the issue.

    2. 8 marca 2024 15:59 UTCidentified

      The issue has been identified. We are working on a fix.

    3. 8 marca 2024 16:15 UTCmonitoring

      A fix has been implemented, we are monitoring.

    4. 8 marca 2024 16:45 UTCresolved

      This incident has been resolved.

    We are investigating reports of degraded performance

    Początek 1 lutego 2024 20:19 UTC · 22m

    IssuesDrobny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1 lutego 2024 20:19 UTCinvestigating

      We are currently investigating this issue.

    2. 1 lutego 2024 20:40 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Początek 1 lutego 2024 16:15 UTC · 2h 40m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1 lutego 2024 16:15 UTCinvestigating

      We are currently investigating this issue.

    2. 1 lutego 2024 16:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 lutego 2024 17:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1 lutego 2024 18:56 UTCresolved

      This incident has been resolved.

    Application down due to 500 errors

    Początek 29 stycznia 2024 17:59 UTC · 2m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 29 stycznia 2024 17:59 UTCinvestigating

      We are currently investigating this issue.

    2. 29 stycznia 2024 18:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 stycznia 2024 18:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 stycznia 2024 18:01 UTCresolved

      This incident has been resolved.

    High level of errors with our API service

    Początek 17 stycznia 2024 14:45 UTC · 47m

    IssuesDrobny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 17 stycznia 2024 14:45 UTCinvestigating

      We are currently investigating this issue.

    2. 17 stycznia 2024 14:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 stycznia 2024 15:32 UTCresolved

      This incident has been resolved.

    Application down

    Początek 9 stycznia 2024 18:29 UTC · 9m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 9 stycznia 2024 18:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9 stycznia 2024 18:29 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 9 stycznia 2024 18:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 stycznia 2024 18:38 UTCresolved

      This incident has been resolved.