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    Historia awarii Proton Mail

    14 Proton Mail incidents · marzec 2026 — official updates, affected components, duration and resolution details.

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    Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic

    Początek 25 czerwca 2026 07:30 UTC · 2h 46m

    Pending
    1. 25 czerwca 2026 07:30 UTCinvestigating

      Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 25 czerwca 2026 10:16 UTCresolved

      This incident has been resolved.

    Partial outage affecting Proton VPN CH servers only

    Początek 24 czerwca 2026 21:41 UTC · 2h 4m

    OutagePoważny incydent
    1. 24 czerwca 2026 21:41 UTCidentified

      One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

    2. 24 czerwca 2026 22:58 UTCidentified

      A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

    3. 24 czerwca 2026 23:41 UTCmonitoring

      All servers are now booting,

    4. 24 czerwca 2026 23:45 UTCresolved

      All servers have been restored.

    Investigating sporadic connection reports from a small number of users

    Początek 16 czerwca 2026 12:27 UTC · 51m

    OutagePoważny incydent
    1. 16 czerwca 2026 12:27 UTCinvestigating

      The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

    2. 16 czerwca 2026 12:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 czerwca 2026 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 czerwca 2026 13:18 UTCresolved

      We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

    Service Maintenance, June 18th

    Początek 15 czerwca 2026 13:16 UTC · 2d 17h

    MaintenancePrace konserwacyjne
    1. 15 czerwca 2026 13:16 UTCscheduled

      On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 18 czerwca 2026 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 18 czerwca 2026 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 18 czerwca 2026 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, June 4th

    Początek 3 czerwca 2026 10:12 UTC · 20h 48m

    MaintenancePrace konserwacyjne
    1. 3 czerwca 2026 10:12 UTCscheduled

      On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

    2. 4 czerwca 2026 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 4 czerwca 2026 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 4 czerwca 2026 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, May 29th

    Początek 27 maja 2026 14:19 UTC · 1d 16h

    MaintenancePrace konserwacyjne
    1. 27 maja 2026 14:19 UTCscheduled

      On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 29 maja 2026 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29 maja 2026 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 29 maja 2026 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on Proton VPN servers in Andorra

    Początek 20 maja 2026 11:25 UTC · 2h 37m

    Pending
    1. 20 maja 2026 11:25 UTCinvestigating

      Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 20 maja 2026 14:01 UTCresolved

      This incident has been resolved.

    Proton VPN issue affecting Windows 7 users

    Początek 15 maja 2026 20:47 UTC · 1d 0h

    IssuesDrobny incydent
    1. 15 maja 2026 20:47 UTCinvestigating

      We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

    2. 16 maja 2026 10:45 UTCmonitoring

      The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

    3. 17 maja 2026 01:36 UTCresolved

      The issue is completely resolved. There are no further problems on Windows 7.

    Server outage on Proton VPN servers in the District Of Columbia

    Początek 7 maja 2026 14:23 UTC · 5d 17h

    Pending
    1. 7 maja 2026 14:23 UTCinvestigating

      Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 13 maja 2026 08:08 UTCresolved

      This incident has been resolved.

    Proton VPN port-forwarding functionality degraded in Canada

    Początek 1 maja 2026 07:54 UTC · 1h 59m

    IssuesDrobny incydent
    1. 1 maja 2026 07:54 UTCinvestigating

      We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

    2. 1 maja 2026 08:21 UTCidentified

      The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

    3. 1 maja 2026 09:52 UTCresolved

      The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

    Server outage in Cambodia and Vietnam

    Początek 29 kwietnia 2026 08:18 UTC · 56d 23h

    MaintenancePrace konserwacyjne
    1. 29 kwietnia 2026 08:18 UTCscheduled

      Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 29 kwietnia 2026 08:19 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 29 kwietnia 2026 08:53 UTCin_progress

      Scheduled maintenance is still in progress. We will provide updates as necessary.

    4. 29 kwietnia 2026 13:12 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 23rd

    Początek 22 kwietnia 2026 08:47 UTC · 63d 12h

    MaintenancePrace konserwacyjne
    1. 22 kwietnia 2026 08:47 UTCscheduled

      On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services). Thank you for your understanding!

    2. 23 kwietnia 2026 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 23 kwietnia 2026 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 23 kwietnia 2026 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 9th

    Początek 7 kwietnia 2026 16:51 UTC · 69d 19h

    MaintenancePrace konserwacyjne
    1. 7 kwietnia 2026 16:51 UTCscheduled

      on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

    2. 9 kwietnia 2026 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 9 kwietnia 2026 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 9 kwietnia 2026 07:32 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on ProtonVPN server in Bangladesh

    Początek 24 marca 2026 14:00 UTC · 16d 1h

    Pending
    1. 24 marca 2026 14:00 UTCinvestigating

      Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 9 kwietnia 2026 15:07 UTCresolved

      This incident has been resolved.