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    Historia awarii Proxyrack

    50 Proxyrack incidents · sierpień 2019 — official updates, affected components, duration and resolution details.

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    USA Datacenter Proxies service issue

    Początek 26 maja 2026 05:47 UTC · 2h 10m

    IssuesDrobny incydent
    Dotknięte komponenty
    USA Rotating
    1. 26 maja 2026 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 maja 2026 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 maja 2026 07:57 UTCresolved

      This incident has been resolved.

    MegaProxy Rotating service issue

    Początek 26 maja 2026 05:47 UTC · 2h 9m

    Pending
    Dotknięte komponenty
    Unmetered Residential
    1. 26 maja 2026 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 maja 2026 06:54 UTCmonitoring

      Performance is looking more stable

    3. 26 maja 2026 07:56 UTCresolved

      This incident has been resolved.

    Mixed Datacenter Proxies service issue

    Początek 26 maja 2026 05:47 UTC · 2h 9m

    IssuesDrobny incydent
    Dotknięte komponenty
    Global Rotating
    1. 26 maja 2026 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 maja 2026 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 maja 2026 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Początek 26 maja 2026 05:46 UTC · 2h 10m

    Pending
    Dotknięte komponenty
    Premium Residential
    1. 26 maja 2026 06:05 UTCinvestigating

      We are currently investigating the issue

    2. 26 maja 2026 06:58 UTCmonitoring

      Performance is looking more stable

    3. 26 maja 2026 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Początek 22 maja 2026 08:54 UTC · 3h 36m

    IssuesDrobny incydent
    Dotknięte komponenty
    Premium Residential
    1. 22 maja 2026 08:54 UTCinvestigating

      We are currently investigating the issue

    2. 22 maja 2026 10:00 UTCmonitoring

      Performance is looking more stable

    3. 22 maja 2026 12:30 UTCresolved

      This incident has been resolved. Was a once off hiccup with the DNS.

    MegaProxy Rotating service issue

    Początek 14 maja 2026 14:52 UTC · 9h 41m

    OutagePoważny incydent
    Dotknięte komponenty
    Unmetered Residential
    1. 14 maja 2026 14:52 UTCinvestigating

      We are currently investigating the issue

    2. 14 maja 2026 15:53 UTCmonitoring

      Performance is looking more stable

    3. 15 maja 2026 00:33 UTCresolved

      Datacenter has reported that the issues are resolved and they will continue monitoring.

    4. 15 maja 2026 01:55 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Premium Residential Proxies service issue

    Początek 14 maja 2026 07:20 UTC · 28m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Premium Residential
    1. 14 maja 2026 07:20 UTCinvestigating

      We are currently investigating the issue

    2. 14 maja 2026 07:48 UTCresolved

      Resolving duplicate incident for this component.

    3. 15 maja 2026 01:56 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Network issue with datacenter

    Początek 14 maja 2026 03:23 UTC · 1h 54m

    OutagePoważny incydent
    Dotknięte komponenty
    Premium ResidentialUnmetered ResidentialUSA RotatingPrivate ResidentialGlobal RotatingStatic USA Proxies
    1. 14 maja 2026 03:23 UTCinvestigating

      There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

    2. 14 maja 2026 04:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 maja 2026 05:17 UTCresolved

      Working as expected now.

    4. 15 maja 2026 01:57 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Test incident

    Początek 14 maja 2026 01:10 UTC · 1h 28m

    Pending
    Dotknięte komponenty
    Website
    1. 14 maja 2026 01:10 UTCinvestigating

      We are currently investigating this issue.

    2. 14 maja 2026 02:38 UTCresolved

      Test completed

    Connection issues with Premium Residential proxies

    Początek 19 listopada 2024 13:55 UTC · 1h 16m

    OutagePoważny incydent
    Dotknięte komponenty
    Premium Residential
    1. 19 listopada 2024 13:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 listopada 2024 14:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 listopada 2024 15:11 UTCresolved

      This incident has been resolved.

    Static USA Datacenter Downtime

    Początek 28 sierpnia 2024 16:49 UTC · 0m

    Pending
    Dotknięte komponenty
    Static USA Proxies
    1. 28 sierpnia 2024 16:49 UTCresolved

      There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

    Private & Premium performance issues

    Początek 27 kwietnia 2022 10:04 UTC · 12h 8m

    Pending
    Dotknięte komponenty
    Premium ResidentialPrivate Residential
    1. 27 kwietnia 2022 10:04 UTCmonitoring

      There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

    2. 27 kwietnia 2022 22:12 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Performance Issues

    Początek 17 marca 2022 02:22 UTC · 3h 8m

    IssuesDrobny incydent
    Dotknięte komponenty
    Unmetered Residential
    1. 17 marca 2022 02:22 UTCinvestigating

      We are currently investigating this issue.

    2. 17 marca 2022 05:30 UTCresolved

      This issue has been resolved.

    Unmetered Residential - Connection Issues

    Początek 4 marca 2022 06:12 UTC · 6h 2m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Unmetered Residential
    1. 4 marca 2022 06:12 UTCinvestigating

      We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

    2. 4 marca 2022 06:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 marca 2022 07:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 marca 2022 12:14 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Connection Errors

    Początek 17 grudnia 2021 05:05 UTC · 2h 36m

    OutagePoważny incydent
    Dotknięte komponenty
    Unmetered Residential
    1. 17 grudnia 2021 05:05 UTCinvestigating

      We are currently investigating this issue.

    2. 17 grudnia 2021 07:41 UTCresolved

      This incident has been resolved.

    Premium Residential - Issue processing requests

    Początek 14 maja 2021 07:31 UTC · 2h 2m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Premium Residential
    1. 14 maja 2021 07:31 UTCinvestigating

      We are currently investigating this issue.

    2. 14 maja 2021 07:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 maja 2021 07:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 maja 2021 09:33 UTCresolved

      This incident has been resolved.

    Megaproxy increased response time

    Początek 22 grudnia 2020 19:27 UTC · 2h 6m

    IssuesDrobny incydent
    Dotknięte komponenty
    Unmetered Residential
    1. 22 grudnia 2020 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 22 grudnia 2020 21:33 UTCresolved

      This incident has been resolved.

    USA Datacenter Proxies service issue

    Początek 27 września 2020 03:06 UTC · 37m

    OutageKrytyczny incydent
    Dotknięte komponenty
    USA Rotating
    1. 27 września 2020 03:06 UTCinvestigating

      We are currently investigating the issue

    2. 27 września 2020 03:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 27 września 2020 03:43 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Początek 11 lipca 2020 04:52 UTC · 2h 23m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Premium Residential
    1. 11 lipca 2020 04:52 UTCinvestigating

      We are currently investigating the issue

    2. 11 lipca 2020 07:15 UTCresolved

      This incident has been resolved.

    Private Residential Proxies service issue

    Początek 8 lipca 2020 09:50 UTC · 1h 19m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Private Residential
    1. 8 lipca 2020 09:50 UTCinvestigating

      We are currently investigating the issue

    2. 8 lipca 2020 11:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 lipca 2020 11:09 UTCresolved

      This incident has been resolved.