Historia awarii Rainforest Qa

1. 24 czerwca 2026 06:22 UTCidentified

   Odkryliśmy i mamy problem z naszym Windows 11 VM, które powoduje, że nie uruchomić i działa. Naprawa została zidentyfikowana i pracujemy nad jej rozwinięciem, ale to może zająć kilka godzin. W międzyczasie działa, które wykorzystują te typy VM będą opóźnione lub mogą się mylić. Pracujemy nad rozwiązaniem tej sytuacji.

2. 24 czerwca 2026 10:29 UTCmonitoring

   Naprawiliśmy problem wpływający na nasze maszyny wirtualne i wydaje się, że przebiegi postępują normalnie. Nadal mogą wystąpić pewne opóźnienia, ponieważ pracujemy nad niewielką zaległością oczekujących operacji i będziemy nadal monitorować sytuację.

3. 24 czerwca 2026 13:55 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 18 listopada 2025 11:51 UTCidentified

   We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.

2. 18 listopada 2025 12:25 UTCidentified

   Our upstream provider is aware of the issue and is continuing to investigate.

3. 18 listopada 2025 14:05 UTCidentified

   Our upstream provider has identified the issue and is currently working on restoring service

4. 18 listopada 2025 14:59 UTCmonitoring

   Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.

5. 18 listopada 2025 16:40 UTCmonitoring

   Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.

6. 18 listopada 2025 18:19 UTCresolved

   This incident has been resolved.

1. 8 września 2025 17:02 UTCinvestigating

   We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.

2. 8 września 2025 17:16 UTCmonitoring

   We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

3. 8 września 2025 17:39 UTCresolved

   All systems are back to normal.

1. 28 lipca 2025 13:01 UTCinvestigating

   We're currently investigating an issue affecting user logins. Some users may be having trouble logging in.

2. 28 lipca 2025 13:16 UTCresolved

   We've addressed the issue and logins should be functional for all users.

1. 12 czerwca 2025 18:50 UTCinvestigating

   One of our upstream providers is currently experiencing an outage. We are monitoring the impact of this on our application.

2. 12 czerwca 2025 20:47 UTCmonitoring

   Our upstream provider appears to have addressed the issue and we are no longer seeing any issues, but will continue to monitor the situation.

3. 12 czerwca 2025 21:13 UTCresolved

   This incident has been resolved.

1. 22 kwietnia 2025 15:06 UTCidentified

   We have identified an issue that is affecting step generation, self-healing snippets, and AI test assertions. Those service will be unavailable until such time as the incident is fixed.

2. 22 kwietnia 2025 15:39 UTCmonitoring

   A fix has been applied and will be rolling out over the next hour. AI services should now be broadly available for most platforms but some older runs / previews may still be affected. We'll continue to monitor the situation until the rollout is complete.

3. 22 kwietnia 2025 16:03 UTCresolved

   The fix has been fully applied and all AI services should be back to normal.

1. 7 kwietnia 2025 17:30 UTCinvestigating

   We are investigating an issue related to background job processing. Some results or runs may be delayed during this time.

2. 7 kwietnia 2025 17:37 UTCmonitoring

   We've implemented a fix and all delayed background jobs have been processed. We are monitoring to make sure everything continues working properly.

3. 7 kwietnia 2025 17:52 UTCresolved

   This incident has been resolved.

1. 28 marca 2025 16:29 UTCidentified

   The Rainforest application is currently offline. This affects access to the application, as well as any tests or runs that were in progress. We're looking into it and will provide an update shortly.

2. 28 marca 2025 16:35 UTCmonitoring

   The application is back online, and we're monitoring to make sure everything is working properly again.

3. 28 marca 2025 16:48 UTCresolved

   This incident has been resolved.

1. 7 stycznia 2025 12:33 UTCidentified

   We've identified an issue which is causing problems when trying to execute tests. Test runs are not being processed. Virtual machines in the Visual Editor are not available. We're working on a fix.

2. 7 stycznia 2025 13:40 UTCmonitoring

   We've applied a fix and everything should be operational again. We're processing the backlog of runs created in the last 3 hours which will take some time. We'll update the status to "Resolved" once the backlog is processed.

3. 7 stycznia 2025 14:01 UTCresolved

   The backlog of runs has been processed and everything should be back to normal.

1. 10 października 2024 16:30 UTCinvestigating

   We are investigating an issue that is delaying the availability of test result videos

2. 10 października 2024 17:52 UTCresolved

   We have resolved the issue affecting test video recording. Test runs from approximately 06:30 UTC to 17:35 UTC may be missing their video recordings.

1. 2 października 2024 12:48 UTCidentified

   We are working on an issue that is delaying the allocation of virtual machines when starting a run. We have identified the issue and are working to resolve it.

2. 2 października 2024 13:42 UTCidentified

   We have applied a temporary fix to mitigate the issue and are continuing to work on a more permanent fix.

3. 2 października 2024 19:28 UTCmonitoring

   A permanent fix has been implemented and performance appears to have returned to normal. No further delays are expected.

4. 2 października 2024 20:15 UTCresolved

   This incident has been resolved.

1. 1 października 2024 19:41 UTCidentified

   We've identified an issue that may have caused some runs to be delayed.

2. 1 października 2024 19:54 UTCresolved

   We've fixed the issue and runs are now starting and progressing as usual.

1. 18 września 2024 16:43 UTCinvestigating

   We are currently investigating the issue.

2. 18 września 2024 17:52 UTCmonitoring

   A fix has been implemented, we are now monitoring.

3. 18 września 2024 18:19 UTCresolved

   The incident has been resolved.

1. 12 czerwca 2024 23:24 UTCinvestigating

   We've noticed that some test executions are not being processed correctly, which is holding up the completion of runs. We're currently investigating it.

2. 13 czerwca 2024 00:02 UTCinvestigating

   We've identified the component we believe is causing the problem and are investigating why it's behaving badly.

3. 13 czerwca 2024 02:15 UTCmonitoring

   We've shipped a fix and are monitoring the situation.

4. 13 czerwca 2024 06:05 UTCresolved

   This incident has been resolved.

1. 7 czerwca 2024 12:11 UTCinvestigating

   Operations involving AI are taking some time to complete. We're investigating the issue.

2. 7 czerwca 2024 12:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 czerwca 2024 14:46 UTCresolved

   This incident has been resolved.

4. 11 czerwca 2024 13:16 UTCpostmortem

   We realized that our provider for AI infrastructure was having a soft outage which was causing some requests to take a very long time \(10 minutes\) to error. We worked around this by decreasing the timeout for the requests so that they would error faster and we could then retry them.

1. 6 czerwca 2024 15:39 UTCidentified

   We’ve identified another problem with action generation and are working on a fix

2. 6 czerwca 2024 16:23 UTCmonitoring

   We implemented a fix and are monitoring the results.

3. 6 czerwca 2024 16:36 UTCresolved

   This incident has been resolved.

1. 6 czerwca 2024 14:53 UTCidentified

   We’ve identified a problem with action generation and are working on a fix”

2. 6 czerwca 2024 14:58 UTCmonitoring

   We've shipped a fix and will continue to monitor the situation.

3. 6 czerwca 2024 15:07 UTCresolved

   The issue has been resolved

1. 8 maja 2024 10:04 UTCidentified

   We're experiencing issues with failure summarization. The fix is being deployed.

2. 8 maja 2024 10:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 maja 2024 10:20 UTCresolved

   This incident has been resolved.

1. 15 kwietnia 2024 10:38 UTCinvestigating

   We are currently experiencing an issue with runs being delayed and currently working on a fix.

2. 15 kwietnia 2024 10:40 UTCinvestigating

   We are continuing to investigate this issue.

3. 15 kwietnia 2024 10:56 UTCidentified

   We've identified the cause of the delays and are working on a fix.

4. 15 kwietnia 2024 12:49 UTCmonitoring

   We've shipped a fix and will continue to monitor the situation.

5. 15 kwietnia 2024 18:24 UTCresolved

   This incident has been resolved.

1. 12 kwietnia 2024 14:59 UTCinvestigating

   We've noticed a problem with our fleet of VMs, which are used for test execution and test authoring. This may mean that you can't edit tests, and that test execution will be delayed.

2. 12 kwietnia 2024 16:59 UTCinvestigating

   The problem is somewhat improved, but we're continuing to investigate.

3. 12 kwietnia 2024 18:23 UTCresolved

   This incident has been resolved.