Historia awarii Remind

1. 24 września 2026 18:29 UTCinvestigating

   Badamy raporty o nieregularnych błędach i opóźnieniach w całym Recue, w tym podczas dodawania lub aktualizacji użytkowników. Niektóre działania mogą trwać dłużej niż zwykle. Wkrótce dostarczymy nowe informacje.

2. 24 września 2026 18:41 UTCidentified

   Problem został zidentyfikowany i jest w trakcie wdrażania.

3. 24 września 2026 19:32 UTCidentified

   Kontynuujemy prace nad rozwiązaniem tego problemu.

4. 24 września 2026 19:48 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

5. 24 września 2026 20:43 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 10 sierpnia 2026 16:33 UTCinvestigating

   We identified several outages across Virtual Phone for placing & receiving calls, as well as noticing several calls being dropped.

2. 10 sierpnia 2026 17:08 UTCresolved

   This incident has been resolved.

1. 30 czerwca 2026 21:40 UTCinvestigating

   Badamy doniesienia, że niektórzy użytkownicy doświadczają opóźnień związanych z eksploatacją i przetwarzaniem danych. Wkrótce dostarczymy nowe informacje.

2. 30 czerwca 2026 21:42 UTCinvestigating

   Nadal badamy tę kwestię.

3. 30 czerwca 2026 23:05 UTCresolved

   Zidentyfikowaliśmy i wdrożyliśmy rozwiązanie problemu. Potwierdziliśmy, że problem został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 14 maja 2026 18:24 UTCinvestigating

   We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

2. 14 maja 2026 19:32 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 maja 2026 19:33 UTCinvestigating

   We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.

4. 14 maja 2026 19:58 UTCidentified

   We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.

5. 14 maja 2026 22:18 UTCidentified

   We are continuing to fix the identified issue.

6. 14 maja 2026 23:44 UTCresolved

   This incident is resolved.

1. 20 października 2025 13:51 UTCidentified

   The Remind experiencing system issues at this time due to a mass AWS outage this morning. Our team is diligently working to solve the problem.

2. 20 października 2025 15:19 UTCidentified

   AWS is recovering. We will continue working on the remaining issues.

3. 20 października 2025 15:21 UTCmonitoring

   AWS has implemented a fix, and we're monitoring for full recovery.

4. 20 października 2025 15:41 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20 października 2025 16:19 UTCmonitoring

   Our team is working hard to create capacity for our critical services. While our web & mobile app experience may still be degraded, our text and voice services are operational.

6. 20 października 2025 17:49 UTCmonitoring

   We're continuing to see signs of recovery, but elevated error rates will likely continue. Our team is still hard at work on this issue!

7. 20 października 2025 19:29 UTCmonitoring

   Remind should how be error free but still potentially slow as we continue to rebalance capacity. We'll keep working to resolve the latency!

8. 20 października 2025 20:03 UTCresolved

   Remind should now be back to normal!

1. 12 czerwca 2025 18:41 UTCinvestigating

   Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.

2. 12 czerwca 2025 19:08 UTCmonitoring

   It looks like translations are working correctly now. We will continue monitoring.

3. 14 czerwca 2025 04:47 UTCresolved

   This incident has been resolved.

1. 30 maja 2025 17:32 UTCinvestigating

   We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!

2. 30 maja 2025 18:00 UTCresolved

   This incident has been resolved.

1. 27 maja 2025 15:45 UTCinvestigating

   We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!

2. 27 maja 2025 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 maja 2025 19:16 UTCresolved

   This incident has been resolved.

1. 26 kwietnia 2025 00:45 UTCmonitoring

   Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 28 kwietnia 2025 19:40 UTCmonitoring

   Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 7 maja 2025 21:49 UTCmonitoring

   Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

4. 20 maja 2025 18:47 UTCresolved

   AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.

1. 3 lutego 2025 15:03 UTCidentified

   Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

2. 3 lutego 2025 15:25 UTCidentified

   We are continuing to work on a fix for this issue.

3. 3 lutego 2025 18:37 UTCresolved

   This incident has been resolved.

1. 20 grudnia 2024 02:36 UTCresolved

   Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.

1. 1 lipca 2024 19:24 UTCidentified

   Remind's providers alerted us of an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 3 lipca 2024 13:59 UTCresolved

   This incident has been resolved.

1. 26 czerwca 2024 18:49 UTCmonitoring

   Remind is experiencing failures in delivering text messages to some Remind participants. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected. Remind is continuing to monitor the situation. Text messages should continue to work for most customers.

2. 27 czerwca 2024 00:02 UTCresolved

   This incident has been resolved.

1. 26 czerwca 2024 00:14 UTCidentified

   Remind is investigating an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 26 czerwca 2024 10:17 UTCmonitoring

   Remind is continuing to monitor the situation. Text messages should continue to work for most customers. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 26 czerwca 2024 17:53 UTCresolved

   This incident has been resolved.

1. 13 grudnia 2023 23:57 UTCinvestigating

   We are currently investigating this issue.

2. 14 grudnia 2023 03:01 UTCresolved

   This incident has been resolved.

1. 8 listopada 2023 17:30 UTCinvestigating

   We are currently experiencing some inability to log in to our iOS App when using the latest version (v14.23). This only impacts users running this version. We've identified the cause of the login errors and are working to push the update to the App Store as quickly as possible.

2. 8 listopada 2023 20:21 UTCresolved

   Remind iOS (v14.23.1) has been released. If you experienced the inability to log in, please manually update your Remind app to this version for resolution. Thank you for being patient while we resolved these issues.

1. 6 listopada 2023 15:28 UTCresolved

   Our Tutoring customers may not have been able to log in to their distance learning sessions successfully. Our engineers identified the root cause and deployed a resolution on 11/04.

1. 30 października 2023 15:58 UTCidentified

   We are currently experiencing some iOS App crashes when launching the app. This will affect folks who have updated to our latest iOS App version from the App Store. We've identified the cause of these crashes and are working to push the update to the App Store as quickly as possible.

2. 30 października 2023 18:24 UTCresolved

   Remind iOS (v14.22.1) has been released. If you experienced the crash, please manually update your Remind app to this version. Thank you for your patience while we resolved these issues.

1. 31 sierpnia 2023 13:47 UTCinvestigating

   The Remind service is currently experiencing downtime. Our team is engaged and working toward resolution as quickly as possible. We will share updates as they are available here.

2. 31 sierpnia 2023 14:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 31 sierpnia 2023 14:32 UTCidentified

   Our team has identified the issue and corrected it. We continue to investigate and monitor performance-related issues at this time.

4. 31 sierpnia 2023 14:40 UTCresolved

   This incident has been resolved.

1. 18 sierpnia 2023 00:36 UTCidentified

   Remind's providers alerted us they were experiencing delays in delivering text messages to some Remind participants. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 18 sierpnia 2023 01:52 UTCresolved

   Remind's providers have resolved the delays in delivering text messages to Remind participants. Some messages sent between 5:02p - 6:47p Pacific were delayed in reaching their recipients. At this time, all messages have been successfully delivered.