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    Historia awarii Replicon

    54 Replicon incidents · sierpień 2023 — official updates, affected components, duration and resolution details.

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    Polaris Services - Degradacja wydajności

    Początek 3 września 2026 10:38 UTC · 1h 19m

    IssuesDrobny incydent
    Dotknięte komponenty
    na12eu2eu3na5sb1na8na6sb2na3na10na4eu1ap1na9
    1. 3 września 2026 10:38 UTCinvestigating

      Zidentyfikowaliśmy problem wpływający na nasze usługi Polaris, który wpływa na wiele obszarów zastosowań, w tym Timesheet, Time Off, Expense i Scheduling. Nasze zespoły inżynieryjne aktywnie badają tę kwestię i dostarczą dalszych aktualizacji w miarę dostępności większej ilości informacji.

    2. 3 września 2026 10:55 UTCinvestigating

      Nadal badamy tę kwestię.

    3. 3 września 2026 11:36 UTCidentified

      Problem został zidentyfikowany i jest w trakcie wdrażania.

    4. 3 września 2026 11:45 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    5. 3 września 2026 11:57 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Kwestie przerywanej łączności

    Początek 24 lipca 2026 10:48 UTC · 0m

    OutagePoważny incydent
    1. 24 lipca 2026 15:52 UTCresolved

      Między 4: 48 a 5: 09 AM MST (11: 48- 12: 09 UTC) w dniu 24 lipca 2026 r. użytkownicy mogli doświadczyć problemów związanych z dostępem do naszych usług, w tym logowania, a niektóre wnioski o zwrot HTTP 522 (Connection Timed Out). Było to spowodowane brakiem dostępu do platformy naszego dostawcy CDN. Nasz dostawca zidentyfikował i rozwiązał problem o 5: 09 AM MST, a usługa została w tym czasie w pełni przywrócona.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Platforma integracyjna osłabiona wydajność

    Początek 29 czerwca 2026 13:49 UTC · 14h 56m

    IssuesDrobny incydent
    Dotknięte komponenty
    Integrations
    1. 29 czerwca 2026 13:49 UTCinvestigating

      Badamy obecnie kwestię wpływającą na podzbiór integracji, organizowany na naszej platformie integracyjnej. Nasze zespoły inżynieryjne aktywnie pracują nad określeniem przyczyny i jak najszybszym rozwiązaniem problemu. Dostarczymy aktualizacje jak tylko będziemy mieli więcej informacji.

    2. 29 czerwca 2026 13:49 UTCidentified

      Problem został zidentyfikowany i jest w trakcie wdrażania.

    3. 29 czerwca 2026 16:09 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    4. 29 czerwca 2026 17:09 UTCmonitoring

      Nadal monitorujemy wszelkie dalsze problemy.

    5. 30 czerwca 2026 04:45 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Login Failures

    Początek 15 czerwca 2026 23:50 UTC · 2h 40m

    OutagePoważny incydent
    Dotknięte komponenty
    na12eu3
    1. 15 czerwca 2026 23:50 UTCinvestigating

      We have noticed elevated errors impacting logins and access to our application for the tenants hosted on various swimlanes. Our Engineering teams are currently looking into the issue. We will post updates as soon as we have more information.

    2. 16 czerwca 2026 00:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 czerwca 2026 00:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 czerwca 2026 02:30 UTCresolved

      This incident has been resolved.

    NA12 - Performance Degradation

    Początek 24 marca 2026 18:51 UTC · 3m

    IssuesDrobny incydent
    Dotknięte komponenty
    na12
    1. 24 marca 2026 18:51 UTCinvestigating

      We are observing intermittent elevated error rates that may prevent users from viewing or updating their timesheets. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available

    2. 24 marca 2026 18:52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 marca 2026 18:54 UTCresolved

      This incident has been resolved.

    NA5 - Performance Degradation

    Początek 2 lutego 2026 15:37 UTC · 1h 33m

    IssuesDrobny incydent
    Dotknięte komponenty
    na5
    1. 2 lutego 2026 15:37 UTCinvestigating

      We are experiencing login slowness and elevated error rates when navigating between pages. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

    2. 2 lutego 2026 16:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 lutego 2026 16:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 lutego 2026 17:10 UTCresolved

      This incident has been resolved.

    EU3 Performance Degradation

    Początek 19 stycznia 2026 08:52 UTC · 3h 55m

    IssuesDrobny incydent
    Dotknięte komponenty
    eu3
    1. 19 stycznia 2026 08:52 UTCinvestigating

      We are investigating a performance issue that is causing slower-than-usual timesheet submissions. Our engineering teams are actively working to identify and address the cause. We will provide further updates as more information becomes available.

    2. 19 stycznia 2026 09:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 stycznia 2026 10:24 UTCinvestigating

      We are observing slowness with logins and elevated error rates while navigating between pages. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

    4. 19 stycznia 2026 10:46 UTCinvestigating

      Login performance and elevated error rates have returned to normal. However, some users may still experience slowness when submitting timesheets. Our engineering teams are actively working to identify and address the cause. We will provide further updates as more information becomes available.

    5. 19 stycznia 2026 11:17 UTCmonitoring

      Login slowness and elevated error rates have recovered. Timesheet submission performance is showing improvement, and we are closely monitoring to ensure continued stability.

    6. 19 stycznia 2026 12:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 19 stycznia 2026 12:48 UTCresolved

      This incident has been resolved.

    NA12 - Performance Degradation

    Początek 12 stycznia 2026 13:48 UTC · 11m

    IssuesDrobny incydent
    Dotknięte komponenty
    na12
    1. 24 marca 2026 18:57 UTCinvestigating

      We are observing intermittent elevated error rates that may prevent users from viewing or updating their timesheets. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available

    2. 24 marca 2026 19:00 UTCresolved

      This incident has been resolved.

    Login Failures - Multiple Swimlanes

    Początek 5 grudnia 2025 09:11 UTC · 1h 7m

    OutageKrytyczny incydent
    Dotknięte komponenty
    na12sb3eu2eu3na5sb1na8na6sb2Integrationsna3na10na4eu1ap1na9
    1. 5 grudnia 2025 09:11 UTCinvestigating

      We are currently experiencing login failures. Our edge network provider is having an ongoing outage that is impacting our authentication services. We are working closely with the provider to mitigate the issue as soon as possible.

    2. 5 grudnia 2025 09:18 UTCidentified

      The issue is identified by our edge network provider.

    3. 5 grudnia 2025 09:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 grudnia 2025 10:18 UTCresolved

      This incident has been resolved.

    ADP SSO Login Failures

    Początek 20 listopada 2025 14:43 UTC · 2h 52m

    OutagePoważny incydent
    Dotknięte komponenty
    na5na8na3na4
    1. 20 listopada 2025 14:43 UTCinvestigating

      We are experiencing elevated errors that are impacting logins through ADP SSO. At this time, we do not yet know whether the issue is with our vendor. Our engineering teams are actively investigating, and we will provide further updates as more information becomes available.

    2. 20 listopada 2025 15:22 UTCinvestigating

      We are working with our vendor and continuing to investigate the issue. Further updates will be shared as more information becomes available.

    3. 20 listopada 2025 15:32 UTCidentified

      ADP Support has confirmed an issue on their end, and their investigation is currently in progress. We will share further updates as they become available.

    4. 20 listopada 2025 16:47 UTCidentified

      We are still awaiting the next update from the ADP team. We will share more information as soon as it becomes available.

    5. 20 listopada 2025 17:17 UTCmonitoring

      We have received confirmation from the ADP team that the issue has been fixed. We are currently monitoring the results to ensure full stability

    6. 20 listopada 2025 17:35 UTCresolved

      This incident has been resolved.

    NA10 Elevated Errors

    Początek 18 listopada 2025 12:29 UTC · 5h 19m

    OutagePoważny incydent
    Dotknięte komponenty
    na10
    1. 18 listopada 2025 12:29 UTCmonitoring

      NA10 environment experienced elevated errors affecting logins and application access between 11:30 AM and 12:10 PM UTC. The issue has now been resolved, and we are monitoring the system to ensure continued stability.

    2. 18 listopada 2025 13:22 UTCinvestigating

      We are currently experiencing elevated errors again, impacting logins and access to our application. Our engineering teams are actively investigating the issue.

    3. 18 listopada 2025 13:37 UTCinvestigating

      We are continuing to investigate this issue.

    4. 18 listopada 2025 14:10 UTCidentified

      This disruption appears to be related to the ongoing https://www.cloudflarestatus.com/. We are working closely to mitigate the impact and will provide updates as soon as more information becomes available.

    5. 18 listopada 2025 15:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 18 listopada 2025 15:56 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 18 listopada 2025 17:47 UTCresolved

      This incident has been resolved.

    Performance Degradation in NA4, NA6, and NA8 – Linked to AWS Outage

    Początek 20 października 2025 10:37 UTC · 12h 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    na8na6na10na4
    1. 20 października 2025 10:37 UTCmonitoring

      Earlier today, AWS experienced an outage in one of its US East regions, impacting multiple AWS services as well as other platforms hosted on AWS. As a result, our status page was also temporarily unavailable, preventing us from posting timely updates. Starting at 7:10 AM UTC, we observed an elevated level of errors affecting customers hosted on our NA4, NA6, and NA8 tenant environments. This issue was directly related to the AWS outage. We are actively working with the AWS Support team to monitor their recovery efforts and ensure full service stability. Further updates will be shared as more information becomes available.

    2. 20 października 2025 13:29 UTCmonitoring

      We are actively working with the AWS Support team to investigate and monitor their recovery efforts. Most services remain available, though some users may experience occasional disruptions. We are closely tracking progress to ensure full service stability and will share further updates as more information becomes available.

    3. 20 października 2025 15:57 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 października 2025 18:41 UTCmonitoring

      We continue to work with the AWS Support team as recovery efforts progress in the affected region. Most services remain available, though some users may still experience intermittent performance issues. We are closely monitoring the situation and will share further updates as recovery continues.

    5. 20 października 2025 22:45 UTCmonitoring

      The system has now returned to normal operation. We are continuing to monitor for any further issues.

    6. 20 października 2025 22:58 UTCresolved

      This incident has been resolved.

    EU3 - Performance Degradation

    Początek 6 października 2025 06:31 UTC · 10h 44m

    IssuesDrobny incydent
    Dotknięte komponenty
    eu3
    1. 6 października 2025 06:31 UTCinvestigating

      We are investigating a performance issue that is causing slower-than-usual logins and timesheet submissions. Our engineering teams are actively working on identifying the cause. We will provide further updates as soon as more information becomes available.

    2. 6 października 2025 07:09 UTCinvestigating

      Login performance has recovered. However, some users may still experience slowness when navigating between pages. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as progress is made.

    3. 6 października 2025 07:32 UTCinvestigating

      We are currently investigating intermittent login failures. In parallel, our teams continue to work on resolving the ongoing issue with slow timesheet submissions. We will share further updates as they become available.

    4. 6 października 2025 08:32 UTCinvestigating

      We are continuing to investigate this issue.

    5. 6 października 2025 09:32 UTCinvestigating

      We are continuing to investigate this issue. Most services remain available, though some users may experience occasional disruptions. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as they become available.

    6. 6 października 2025 10:54 UTCinvestigating

      Logins remain stable, though some users may still experience intermittent slowness when navigating between pages. The system is gradually recovering. In parallel, our teams continue to work on resolving the issue with slow timesheet submissions.

    7. 6 października 2025 12:29 UTCmonitoring

      The system is stable. We are currently working through backlogs related to background jobs and are closely monitoring progress. As these backlogs are cleared, timesheet submission performance is expected to improve and return to normal.

    8. 6 października 2025 14:59 UTCmonitoring

      Backlogs have been cleared, and timesheet submission performance is gradually improving. We expect the system to return to normal very soon.

    9. 6 października 2025 16:04 UTCmonitoring

      Backlogs have been cleared, and timesheet submission performance has improved. The system has returned to normal, and we are continuing to monitor for any further issues.

    10. 6 października 2025 17:15 UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Początek 30 marca 2025 18:25 UTC · 5h 32m

    IssuesDrobny incydent
    Dotknięte komponenty
    Integrations
    1. 30 marca 2025 18:25 UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information. For any questions or further assistance, please reach out to [email protected].

    2. 30 marca 2025 18:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 marca 2025 23:57 UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Początek 22 marca 2025 19:04 UTC · 20h 19m

    IssuesDrobny incydent
    Dotknięte komponenty
    Integrations
    1. 22 marca 2025 19:04 UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information.

    2. 22 marca 2025 19:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 marca 2025 20:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 marca 2025 15:23 UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Początek 15 marca 2025 14:41 UTC · 2h 16m

    IssuesDrobny incydent
    Dotknięte komponenty
    Integrations
    1. 15 marca 2025 14:41 UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information. For any questions or further assistance, please reach out to [email protected].

    2. 15 marca 2025 15:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 marca 2025 16:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 marca 2025 16:57 UTCresolved

      This incident has been resolved.

    Elevated Errors

    Początek 3 marca 2025 15:25 UTC · 2h 40m

    IssuesDrobny incydent
    Dotknięte komponenty
    na5na8na6na3na4na9
    1. 3 marca 2025 15:25 UTCinvestigating

      We are currently investigating elevated error rates affecting access to our application. Our Engineering teams are actively working on the issue, and we will provide updates as soon as more information becomes available.

    2. 3 marca 2025 15:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 marca 2025 17:17 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 marca 2025 17:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 3 marca 2025 18:05 UTCresolved

      This incident has been resolved.

    NA4 - Timesheet page project search functionality degraded performance

    Początek 7 lutego 2025 08:04 UTC · 2h 12m

    IssuesDrobny incydent
    Dotknięte komponenty
    na4
    1. 7 lutego 2025 08:04 UTCinvestigating

      We are currently investigating this issue.

    2. 7 lutego 2025 10:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 lutego 2025 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 lutego 2025 10:16 UTCresolved

      This incident has been resolved.

    EU3 - Login Failures

    Początek 24 stycznia 2025 11:06 UTC · 9h 44m

    OutageKrytyczny incydent
    Dotknięte komponenty
    eu3
    1. 24 stycznia 2025 11:06 UTCinvestigating

      We are aware of elevated errors impacting login and access to our application. Our Engineering teams are actively investigating the issue and are working to resolve it as quickly as possible. We will provide updates as more information becomes available.

    2. 24 stycznia 2025 11:24 UTCidentified

      The root cause has been identified and working on a resolution to resolve this issue at the earliest.

    3. 24 stycznia 2025 14:39 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 24 stycznia 2025 20:50 UTCresolved

      This incident has been resolved.

    EU1 - Performance Degradation while processing backend work

    Początek 23 stycznia 2025 14:49 UTC · 5h 2m

    IssuesDrobny incydent
    Dotknięte komponenty
    eu1
    1. 23 stycznia 2025 14:49 UTCidentified

      We have identified a performance degradation issue impacting backend processes, which has affected the accuracy of pre-calculated data displayed on certain list pages and reports. The root cause of this issue has been identified, and we are actively working on a resolution to address it at the earliest.

    2. 23 stycznia 2025 15:16 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 23 stycznia 2025 15:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 stycznia 2025 17:06 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 23 stycznia 2025 19:51 UTCresolved

      This incident has been resolved.