Historia awarii Rev

Insights API Outage

Początek 8 lutego 2023 16:21 UTC 34m

Pending

Dotknięte komponenty

Sentiment Analysis APITopic Extraction API

8 lutego 2023 16:21 UTCidentified
The issue has been identified and a fix is being implemented.
8 lutego 2023 16:45 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8 lutego 2023 16:55 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 2 lutego 2021 16:34 UTC 12h 38m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

2 lutego 2021 16:34 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
2 lutego 2021 23:09 UTCmonitoring
We are continuing to monitor for any further issues.
3 lutego 2021 05:12 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 1 grudnia 2020 17:13 UTC 2h 49m

Pending

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

1 grudnia 2020 17:13 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
1 grudnia 2020 20:01 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 25 listopada 2020 20:13 UTC 1d 0h

Pending

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

25 listopada 2020 20:13 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
26 listopada 2020 20:41 UTCresolved
This incident has been resolved.

Issue affecting live captions joining Zoom Webinars

Początek 4 listopada 2020 22:46 UTC 2h 0m

OutagePoważny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Webinars

4 listopada 2020 22:46 UTCidentified
We have identified an issue preventing live captions from joining some Zoom Webinars. This is not affecting Zoom Meetings.
5 listopada 2020 00:46 UTCresolved
We have fixed an issue with the Zoom Webinar Live Streaming URL Creator causing issues with live captions joining some Zoom Webinars. To ensure live captions will join your next Webinar, please update your Webinar's Stream URL And Key using the Streaming URL Creator.

Issue with Rev Live Captions joining Zoom Meetings

Początek 28 października 2020 16:00 UTC 0m

Pending

28 października 2020 19:48 UTCresolved
We investigated and resolved a Zoom issue causing issues with Rev Live Captions joining Meetings. Webinars were not affected. The issue centered around the information that Zoom sends Rev when a Meeting starts. We are adding additional protections in place to prevent similar issues in the future.

Delay with Rev Live Captions joining Zoom Meetings

Początek 7 października 2020 20:33 UTC 2h 14m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

7 października 2020 20:33 UTCmonitoring
We have identified a Zoom issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
7 października 2020 22:47 UTCresolved
This incident has been resolved.

Issue with displaying live captions

Początek 1 października 2020 19:56 UTC 1h 57m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars

1 października 2020 19:56 UTCinvestigating
We are investigating an issue with Zoom preventing Rev Live Captions from displaying properly in Zoom Meetings and Webinars. Live captions may be delayed, malformed, or missing altogether.
1 października 2020 21:53 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 30 września 2020 16:00 UTC 4h 40m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

30 września 2020 16:00 UTCmonitoring
Zoom has identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users: https://status.zoom.us/incidents/xk1bz73zgbtj. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
30 września 2020 20:40 UTCresolved
This incident has been resolved.

Rev Live Captions Automatic Joining and Management Pages Down

Początek 25 września 2020 00:00 UTC 48m

OutagePoważny incydent

Dotknięte komponenty

Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars

25 września 2020 00:00 UTCidentified
We are continuing to work on a fix for this issue. (Apologies that previous status updates were removed in error.) This incident is preventing Rev Live Captions from automatically joining Zoom Meetings and users from accessing the Rev Live Captions management pages: https://www.rev.com/account/zoom-live-captions For Zoom Meetings, please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. For Zoom Webinars, previously created Stream Key and URLs will continue to serve live captions as expected. New Zoom Webinars cannot be created as
25 września 2020 00:48 UTCresolved
This incident has been resolved and service has returned to normal. Rev Live Captions are automatically joining Zoom Meetings, and access to the management pages have returned: https://www.rev.com/account/zoom-live-captions.

Delay with Rev Live Captions joining Zoom Meetings

Początek 23 września 2020 16:15 UTC 1h 1m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

23 września 2020 16:15 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
23 września 2020 17:17 UTCmonitoring
We are continuing to monitor for any further issues.
23 września 2020 17:17 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 22 września 2020 16:11 UTC 1h 31m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

22 września 2020 16:11 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
22 września 2020 17:42 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 17 września 2020 16:13 UTC 3h 17m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

17 września 2020 16:13 UTCmonitoring
We have identified an issue with Zoom preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
17 września 2020 19:30 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 15 września 2020 16:16 UTC 3h 8m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

15 września 2020 16:16 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
15 września 2020 19:24 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 14 września 2020 16:11 UTC 1h 9m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

14 września 2020 16:11 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
14 września 2020 17:21 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 10 września 2020 16:15 UTC 6h 8m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

10 września 2020 16:15 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
10 września 2020 22:23 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 9 września 2020 16:14 UTC 4h 17m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

9 września 2020 16:14 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
9 września 2020 20:31 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 8 września 2020 15:27 UTC 5h 19m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

8 września 2020 15:27 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
8 września 2020 20:47 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 3 września 2020 15:44 UTC 3h 26m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

3 września 2020 15:44 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
3 września 2020 19:10 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

Początek 2 września 2020 17:12 UTC 2h 37m

IssuesDrobny incydent

Dotknięte komponenty

Rev Live Captions for Zoom Meetings

2 września 2020 17:12 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
2 września 2020 19:49 UTCresolved
This incident has been resolved.