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    Historia awarii Scout

    50 Scout incidents · listopad 2017 — official updates, affected components, duration and resolution details.

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    Ingest Delays

    Początek 16 marca 2026 22:02 UTC · 13m

    IssuesDrobny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 16 marca 2026 22:02 UTCinvestigating

      We are experiencing delays in our ingest pipeline

    2. 16 marca 2026 22:15 UTCresolved

      This incident has been resolved.

    Ingest Delays

    Początek 24 sierpnia 2025 14:44 UTC · 39m

    Pending
    Dotknięte komponenty
    Application Monitoring
    1. 24 sierpnia 2025 14:44 UTCinvestigating

      A subset of customers are experiencing ingest delays. Investigating.

    2. 24 sierpnia 2025 15:23 UTCresolved

      This incident has been resolved.

    Ingest delays, emergency maintenance

    Początek 6 sierpnia 2025 09:22 UTC · 47m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 6 sierpnia 2025 09:22 UTCidentified

      Certain customers are unable to view the UI and metrics are delayed.

    2. 6 sierpnia 2025 10:06 UTCmonitoring

      Metrics are recovering.

    3. 6 sierpnia 2025 10:09 UTCresolved

      This incident has been resolved.

    Ingest delays, UI latency

    Początek 5 sierpnia 2025 16:34 UTC · 3h 41m

    IssuesDrobny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 5 sierpnia 2025 16:34 UTCidentified

      We are seeing problematic database behavior and working to mitigate it.

    2. 5 sierpnia 2025 16:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 sierpnia 2025 20:14 UTCresolved

      This incident has been resolved.

    Ingest delays and UI latency

    Początek 31 lipca 2025 18:05 UTC · 4h 44m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 31 lipca 2025 18:05 UTCidentified

      We are working to address high load on database instances. We are still receiving data as normal.

    2. 31 lipca 2025 19:55 UTCidentified

      A portion of customers are seeing UI unavailability and slow metric ingest times. We are still working towards a sustainable solution.

    3. 31 lipca 2025 21:05 UTCmonitoring

      We have made some changes to mitigate the situation. Metrics for affected customers are recovering.

    4. 31 lipca 2025 22:49 UTCresolved

      This incident has been resolved.

    Database performance issues

    Początek 1 lipca 2025 17:22 UTC · 1h 7m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 1 lipca 2025 17:22 UTCidentified

      We are having some database issues affecting a portion of accounts. Applying a fix. Metrics are still being ingested.

    2. 1 lipca 2025 17:39 UTCmonitoring

      Ingested metrics are catching up.

    3. 1 lipca 2025 21:01 UTCresolved

      This incident has been resolved.

    Database maintenance

    Początek 26 czerwca 2025 02:28 UTC · 1h 0m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 26 czerwca 2025 02:28 UTCinvestigating

      We are performing emergency maintenance on our database. Some customers are unfortunately being impacted.

    2. 26 czerwca 2025 03:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 czerwca 2025 03:28 UTCresolved

      Some metrics are still delayed, but backfill is proceeding.

    Ingest delays

    Początek 25 czerwca 2025 19:29 UTC · 1h 59m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 25 czerwca 2025 19:29 UTCinvestigating

      We are currently investigating this issue.

    2. 25 czerwca 2025 19:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 czerwca 2025 20:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 czerwca 2025 20:36 UTCidentified

      Most customers are recovered but a portion are still impacted.

    5. 25 czerwca 2025 20:45 UTCmonitoring

      Remaining customers are now recovering.

    6. 25 czerwca 2025 21:28 UTCresolved

      This incident has been resolved.

    Ingest delays

    Początek 17 czerwca 2025 10:46 UTC · 4h 8m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 17 czerwca 2025 10:46 UTCinvestigating

      We are seeing delays in processing metric information. We are investigating.

    2. 17 czerwca 2025 12:47 UTCidentified

      We are suffering some cascading effects that are impacting web portal availability as well.

    3. 17 czerwca 2025 13:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 czerwca 2025 14:53 UTCresolved

      This incident has been resolved.

    Partial Outage - Delay in Metrics

    Początek 4 czerwca 2025 01:30 UTC · 1h 0m

    Pending
    1. 4 czerwca 2025 02:36 UTCresolved

      A subset of customers experienced a delay in metrics. All metrics have caught up at this point.

    Ingest delays

    Początek 25 maja 2025 20:27 UTC · 1h 46m

    IssuesDrobny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 25 maja 2025 20:27 UTCinvestigating

      We are seeing a spike in metrics, causing delays

    2. 25 maja 2025 22:13 UTCresolved

      This incident has been resolved.

    Ingest delays

    Początek 21 maja 2025 13:55 UTC · 1d 12h

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 21 maja 2025 13:55 UTCinvestigating

      We are currently investigating this issue.

    2. 21 maja 2025 14:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 maja 2025 15:08 UTCidentified

      The initial fix was unsuccessful, certain accounts are now substantially delayed.

    4. 21 maja 2025 16:13 UTCmonitoring

      An alternate approach has been applied, we are watching.

    5. 22 maja 2025 02:13 UTCidentified

      It has been a long day with kafka. We continue to experience instability, causing lag and dropped payloads.

    6. 22 maja 2025 05:42 UTCidentified

      Throughput has improved although behavior of individual partitions remains a problem and is still causing delays in some cases.

    7. 22 maja 2025 17:43 UTCidentified

      We are not to full resolution yet.

    8. 22 maja 2025 21:05 UTCmonitoring

      Zookeeper corruption has been rooted out. Things appear healthier and catching up in all cases.

    9. 23 maja 2025 02:27 UTCresolved

      This incident has been resolved.

    Ingest delays

    Początek 24 kwietnia 2025 15:43 UTC · 1h 32m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 24 kwietnia 2025 15:43 UTCidentified

      Metric ingestion is being delayed for a set of users. We are working towards resolution.

    2. 24 kwietnia 2025 17:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 kwietnia 2025 17:15 UTCresolved

      This incident has been resolved.

    Ingest delays and performance degradation

    Początek 15 kwietnia 2025 12:37 UTC · 13h 29m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 15 kwietnia 2025 12:37 UTCinvestigating

      Ingested records are taking longer than usual to process. In some cases, this is affecting alerting.

    2. 15 kwietnia 2025 12:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 kwietnia 2025 13:18 UTCidentified

      We have identified the issue and are working on fixes.

    4. 15 kwietnia 2025 14:10 UTCidentified

      Ingest is recovering. Some accounts will require additional backfill of data, which we are working on.

    5. 16 kwietnia 2025 02:06 UTCresolved

      This incident has been resolved.

    Ingest Delays

    Początek 1 kwietnia 2025 16:16 UTC · 47m

    IssuesDrobny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 1 kwietnia 2025 16:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 1 kwietnia 2025 17:03 UTCresolved

      This incident has been resolved.

    Ingest Delays

    Początek 13 marca 2025 15:47 UTC · 1h 35m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 13 marca 2025 15:47 UTCinvestigating

      Ingested data is suffering delays in processing. Our team is working on a fix.

    2. 13 marca 2025 15:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 marca 2025 16:13 UTCmonitoring

      Delays are recovering, we are monitoring.

    4. 13 marca 2025 17:23 UTCresolved

      This incident has been resolved.

    Ingest delays and dashboard degredation

    Początek 19 sierpnia 2024 14:50 UTC · 3h 19m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 19 sierpnia 2024 14:50 UTCinvestigating

      We are currently investigating this issue.

    2. 19 sierpnia 2024 14:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 sierpnia 2024 15:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 sierpnia 2024 18:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19 sierpnia 2024 18:09 UTCresolved

      This incident has been resolved.

    Data Ingest Issues

    Początek 22 lutego 2024 18:44 UTC · 3h 53m

    OutagePoważny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 22 lutego 2024 18:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 lutego 2024 19:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 lutego 2024 22:37 UTCresolved

      This incident has been resolved.

    Ingest delays

    Początek 16 lutego 2024 00:54 UTC · 16m

    IssuesDrobny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 16 lutego 2024 00:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 16 lutego 2024 01:10 UTCresolved

      This incident has been resolved.

    Ingest delays

    Początek 8 sierpnia 2023 22:48 UTC · 2h 46m

    IssuesDrobny incydent
    Dotknięte komponenty
    Application Monitoring
    1. 8 sierpnia 2023 22:48 UTCinvestigating

      We are currently investigating this issue.

    2. 9 sierpnia 2023 00:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 sierpnia 2023 00:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 sierpnia 2023 13:34 UTCresolved

      This incident has been resolved.