Historia awarii Secureframe

We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.

We are continuing to monitor for any further issues.

Affected services are coming back online and error rates are returning to normal levels. Our team is continuing to monitor the recovery to ensure stability. We'll post another update shortly / once the incident is fully resolved. Thank you for your patience.

Affected services are coming back online and error rates are returning to normal. We're continuing to monitor the recovery to ensure stability.

The third-party service has recovered and all affected services are fully operational. We've confirmed normal performance. Thank you for your patience.

We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.

This incident has been resolved.

We are aware of issues with using the "Sign in with Microsoft" login to the Secureframe application. We have identified a cause and we are starting mitigation

The issue is identified, and we are also seeing Microsoft Intune syncs failing due to a similar issue. Both fixes are forthcoming shortly.

Azure Devops syncs are similarly affected, with the same fix planned.

A fix has been implemented and we are monitoring.

This incident has been resolved.

We have identified an issue where Cloud Syncs failed overnight, and may have incorrectly updated Cloud Test statuses.

We have started remediation to resync these connections across the plaform.

This incident has been resolved, and tests should now show the correct values.

We have identified the issue and are working on a remediation now.

We are continuing to work on the fix for this issue.

This incident has been resolved.

We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.

We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.

A fix has been implemented and is rolling out to all affected customers.

This incident has been resolved.

We are currently investigating this issue.

We are continuing to investigate this issue.

The issue has been identified and we are implementing a fix.

We have validated a fix for this issue, and will be deploying this fix to our Production code and all regions shortly.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Cloudflare, which serves all Secureframe application services, is experiencing a global connectivity issue. You may experience errors while attempting to use the Secureframe application. We are monitoring this situation.

Cloudflare is working on this issue, this status will be updated as the Cloudflare status impacts the Secureframe application. You may experience intermittent issues using the Secureframe application. See https://www.cloudflarestatus.com/ for more information.

Cloudflare is still investigating the issue. For more information, see https://www.cloudflarestatus.com/

Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts. For more information, see https://www.cloudflarestatus.com/

The Secureframe application should be generally available in the US and UK regions. For more information, see https://www.cloudflarestatus.com/

Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

The Secureframe application continues to be affected by the widespread Cloudflare outage. We are monitoring the situation at this time. The Secureframe app in the US and UK regions is currently unavailable.

Cloudflare has implemented a fix to their service. The Secureframe app is functioning normally at this time.

Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.

We are continuing to work on this issue.

We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.

Remediation is still in progress. Overall the application is operational.

Most data has been restored at this time, and we estimate full restoration within the next 2 hours.

The remediation is nearing completion. This status will be updated when complete.

This incident has been resolved.

We are currently investigating this issue

This incident has been resolved.

We are currently investigating this issue. Other parts of the application are functioning normally.

We are investigating a possible remediation to this issue.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have had reports of integration connections not showing up in the UI. The engineering team has identified the issue and is working on a fix.

This incident has been resolved.

We are currently investigating this error.

The issue has been identified and we are working on a resolution.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The issue has been identified and we are working on a resolution.

We are continuing to work on a fix for this issue.

We are deploying a fix for this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved

We are investigating an issue where the application may be unresponsive or unavailable for short periods.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue

A fix has been implemented and we are monitoring the results.

This incident has been resolved and all services are operating normally.

We are currently seeing the Controls page load on multiple company instances, but produces an infinite spinner.

We have identified the issue, and are rolling out a fix.

A fix has been implemented and we are monitoring to confirm the fix holds.

This incident has been resolved.