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    Historia awarii Sezzle

    51 Sezzle incidents · wrzesień 2019 — official updates, affected components, duration and resolution details.

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    Podwyższone błędy API

    Początek 19 października 2026 00:13 UTC · 33m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle Core API
    1. 19 października 2026 00:13 UTCinvestigating

      Mamy podwyższony poziom błędów na naszej bramie i podstawowych API.

    2. 19 października 2026 00:19 UTCinvestigating

      Nadal badamy tę kwestię.

    3. 19 października 2026 00:19 UTCidentified

      Problem został zidentyfikowany i jest w trakcie wdrażania.

    4. 19 października 2026 00:19 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    5. 19 października 2026 00:45 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Service degradation

    Początek 5 lipca 2026 17:52 UTC · 1h 40m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 5 lipca 2026 17:52 UTCinvestigating

      We are currently investigating this issue.

    2. 5 lipca 2026 18:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 lipca 2026 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 lipca 2026 18:53 UTCmonitoring

      We have made updates and have seen operational improvements for Sezzle Gateway and Sezzle Dashboards. Minor degraded performance remains on Sezzle Core API

    5. 5 lipca 2026 19:32 UTCresolved

      This incident has been resolved.

    Service degradation

    Początek 3 maja 2026 19:00 UTC · 0m

    IssuesDrobny incydent
    1. 3 maja 2026 19:50 UTCresolved

      A service degradation between 2:05 PM CT and 2:35 PM CT caused elevated error rates with checkouts. The issue has been identified and resolved.

    Delayed SMS Delivery for AT&T Subscribers

    Początek 18 kwietnia 2026 03:34 UTC · 2h 10m

    IssuesDrobny incydent
    Dotknięte komponenty
    Sezzle WebsiteSezzle Dashboards
    1. 18 kwietnia 2026 03:34 UTCmonitoring

      We have learned of an incident between Twilio and AT&T that is impacting SMS deliverability for One Time Passwords: https://status.twilio.com/

    2. 18 kwietnia 2026 05:44 UTCresolved

      We are seeing One Time Passwords from AT&T delivery successfully now. This incident has been resolved.

    Service Outage

    Początek 9 lutego 2026 19:03 UTC · 49m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle Core API
    1. 9 lutego 2026 19:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9 lutego 2026 19:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 lutego 2026 19:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 lutego 2026 19:36 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 9 lutego 2026 19:52 UTCresolved

      This incident has been resolved.

    Service Outage

    Początek 29 stycznia 2026 22:55 UTC · 37m

    Pending
    Dotknięte komponenty
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 29 stycznia 2026 23:14 UTCinvestigating

      We are currently investigating this issue.

    2. 29 stycznia 2026 23:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 stycznia 2026 23:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 29 stycznia 2026 23:15 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 29 stycznia 2026 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 29 stycznia 2026 23:21 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 29 stycznia 2026 23:32 UTCresolved

      This incident has been resolved.

    Checkout Service Interruption

    Początek 2 stycznia 2026 17:27 UTC · 5m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Gateway API
    1. 2 stycznia 2026 17:27 UTCinvestigating

      We have identified the issue and a rollback is underway

    2. 2 stycznia 2026 17:28 UTCidentified

      The issue has been identified and a solution is being merged

    3. 2 stycznia 2026 17:28 UTCinvestigating

      We are currently investigating this issue.

    4. 2 stycznia 2026 17:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 stycznia 2026 17:32 UTCresolved

      This incident has been resolved.

    Service Outage

    Początek 23 lipca 2025 16:55 UTC · 15m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 23 lipca 2025 16:55 UTCinvestigating

      Our team has identified an issue that is causing some of our services to be unavailable.

    2. 23 lipca 2025 16:59 UTCidentified

      A faulty query was recently merged and has been reverted.

    3. 23 lipca 2025 17:05 UTCmonitoring

      We have merged a fix for the issue, and we're seeing successful requests

    4. 23 lipca 2025 17:11 UTCresolved

      All services are fully operational again

    System outage

    Początek 18 lutego 2025 08:22 UTC · 3h 54m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle Core API
    1. 18 lutego 2025 08:22 UTCinvestigating

      We are currently investigating this issue.

    2. 18 lutego 2025 08:34 UTCinvestigating

      Mitigation efforts put in place and partial recovery

    3. 18 lutego 2025 09:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 18 lutego 2025 10:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18 lutego 2025 12:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 18 lutego 2025 12:16 UTCresolved

      This incident has been resolved.

    System Outage

    Początek 28 października 2024 17:35 UTC · 1h 5m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 28 października 2024 17:35 UTCinvestigating

      We are experiencing a system outage. We are actively identifying the issue and trying to deploy a fix.

    2. 28 października 2024 17:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 października 2024 18:40 UTCresolved

      We have identified and resolve the issue. Overall impact was between 12:03 and 12:38 CT.

    Sezzle Checkout and App are experiencing outages

    Początek 17 października 2024 14:52 UTC · 55m

    IssuesDrobny incydent
    Dotknięte komponenty
    Sezzle Core API
    1. 17 października 2024 14:52 UTCinvestigating

      We are currently investigating this issue.

    2. 17 października 2024 14:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 października 2024 14:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 października 2024 15:47 UTCresolved

      This incident has been resolved.

    Sezzle Checkout and App are experiencing outages

    Początek 12 września 2024 21:53 UTC · 22m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 12 września 2024 21:53 UTCinvestigating

      We are currently investigating this issue.

    2. 12 września 2024 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 września 2024 22:15 UTCresolved

      This incident has been resolved.

    System outage

    Początek 29 sierpnia 2024 09:37 UTC · 54m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 29 sierpnia 2024 09:37 UTCinvestigating

      We are currently investigating an issue.

    2. 29 sierpnia 2024 09:56 UTCinvestigating

      We have identified the issue as due to an incident impacting our hosting provider, AWS. They report signs of recovery, and will provide updates within 30 minutes.

    3. 29 sierpnia 2024 10:30 UTCinvestigating

      The issue has been resolved.

    4. 29 sierpnia 2024 10:31 UTCresolved

      This incident has been resolved.

    Sezzle App is experiencing login issues

    Początek 28 sierpnia 2024 22:00 UTC · 39m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Dashboards
    1. 28 sierpnia 2024 22:00 UTCinvestigating

      We are currently investigating this issue.

    2. 28 sierpnia 2024 22:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 sierpnia 2024 22:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 sierpnia 2024 22:39 UTCresolved

      This incident has been resolved.

    internal server issues on core APIs

    Początek 31 lipca 2024 21:46 UTC · 49m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 31 lipca 2024 21:46 UTCinvestigating

      We are currently investigating this issue.

    2. 31 lipca 2024 21:46 UTCidentified

      We have identified the issue and applying the fix now.

    3. 31 lipca 2024 21:50 UTCmonitoring

      A fix has been applied and we are monitoring the results

    4. 31 lipca 2024 22:34 UTCresolved

      This incident has been resolved.

    Timeouts on a subset of Sezzle virtual card authorizations

    Początek 30 lipca 2024 16:19 UTC · 35m

    IssuesDrobny incydent
    Dotknięte komponenty
    Sezzle Core API
    1. 30 lipca 2024 16:19 UTCinvestigating

      We are currently investigating this issue.

    2. 30 lipca 2024 16:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 lipca 2024 16:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 lipca 2024 16:54 UTCresolved

      This incident has been resolved. A small subset of Virtual Card authorizations experienced timeouts during the incident period.

    Elevated errors with gift card purchases

    Początek 19 lipca 2024 13:38 UTC · 5h 12m

    Pending
    1. 19 lipca 2024 13:38 UTCidentified

      The issue has been identified as related to the global Microsoft cloud outage, we are monitoring the situation.

    2. 19 lipca 2024 18:49 UTCidentified

      The issue has been resolved, and we're continuing to monitor

    3. 19 lipca 2024 18:50 UTCresolved

      This incident has been resolved.

    3rd Party Font Provider Incident

    Początek 25 kwietnia 2024 20:23 UTC · 1h 50m

    Pending
    Dotknięte komponenty
    Sezzle WebsiteSezzle Dashboards
    1. 25 kwietnia 2024 20:23 UTCinvestigating

      An incident is occurring with a 3rd party provider. We will have minor UI inconsistencies until they have resolved their incident.

    2. 25 kwietnia 2024 21:42 UTCmonitoring

      Third party provider indicated the issue is resolved. Will be monitoring for the next 30 minutes

    3. 25 kwietnia 2024 22:13 UTCresolved

      This incident has been resolved.

    System performance issue

    Początek 15 lutego 2024 15:38 UTC · 1h 22m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Sezzle Core API
    1. 15 lutego 2024 15:38 UTCinvestigating

      We are currently investigating this issue.

    2. 15 lutego 2024 15:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 lutego 2024 16:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 15 lutego 2024 16:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15 lutego 2024 17:01 UTCresolved

      This incident has been resolved.

    Service interruption

    Początek 31 stycznia 2024 16:51 UTC · 50m

    OutagePoważny incydent
    Dotknięte komponenty
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 31 stycznia 2024 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 31 stycznia 2024 17:05 UTCidentified

      Identified the issue and have made updates to fix the underlying issue.

    3. 31 stycznia 2024 17:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 stycznia 2024 17:41 UTCresolved

      This incident has been resolved.