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    Historia awarii Signeasy

    48 Signeasy incidents · sierpień 2020 — official updates, affected components, duration and resolution details.

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    Issues sending signature requests

    Początek 8 lipca 2026 02:15 UTC · 6h 10m

    IssuesDrobny incydent
    Dotknięte komponenty
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application
    1. 8 lipca 2026 02:15 UTCinvestigating

      We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

    2. 8 lipca 2026 08:25 UTCresolved

      This incident has been resolved.

    Intermittent service disruption

    Początek 31 grudnia 2025 04:30 UTC · 0m

    Pending
    1. 2 stycznia 2026 16:23 UTCresolved

      We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

    Degraded performance - Investigation ongoing

    Początek 30 czerwca 2025 10:14 UTC · 11m

    IssuesDrobny incydent
    Dotknięte komponenty
    Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot
    1. 30 czerwca 2025 10:14 UTCinvestigating

      We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.

    2. 30 czerwca 2025 10:25 UTCresolved

      This incident has been resolved.

    Document Listing & Upload Issue

    Początek 14 marca 2025 14:17 UTC · 32m

    OutagePoważny incydent
    Dotknięte komponenty
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads
    1. 14 marca 2025 14:17 UTCinvestigating

      We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.

    2. 14 marca 2025 14:49 UTCresolved

      This incident has been resolved.

    Request Signature and Document Signing Issue

    Początek 3 października 2024 18:07 UTC · 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web ApplicationAPI - v3Android ApplicationiOS Application
    1. 3 października 2024 18:07 UTCinvestigating

      We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.

    2. 3 października 2024 18:21 UTCresolved

      This incident has been resolved.

    Email Delivery Delay

    Początek 3 października 2024 13:08 UTC · 4h 55m

    IssuesDrobny incydent
    Dotknięte komponenty
    Email Delivery
    1. 3 października 2024 13:08 UTCinvestigating

      We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.

    2. 3 października 2024 18:03 UTCresolved

      This incident has been resolved.

    Slowness in listing of documents and "All documents" section not loading on the web application

    Początek 7 czerwca 2024 17:05 UTC · 1h 23m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web Application
    1. 7 czerwca 2024 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 7 czerwca 2024 17:05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 czerwca 2024 18:28 UTCresolved

      This incident has been resolved.

    We're currently experiencing delays in email delivery

    Początek 12 kwietnia 2024 14:00 UTC · 37m

    IssuesDrobny incydent
    Dotknięte komponenty
    Email Delivery
    1. 12 kwietnia 2024 14:00 UTCinvestigating

      We are currently investigating this issue.

    2. 12 kwietnia 2024 14:37 UTCresolved

      This incident has been resolved.

    We are currently experiencing issues accessing all transactions and settings update on our platform.

    Początek 30 listopada 2023 06:04 UTC · 18m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot
    1. 30 listopada 2023 06:04 UTCinvestigating

      We are currently investigating this issue.

    2. 30 listopada 2023 06:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 listopada 2023 06:22 UTCresolved

      The incident has been resolved and all services are back in operation.

    We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

    Początek 20 września 2023 10:10 UTC · 41m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web ApplicationAndroid ApplicationiOS Application
    1. 20 września 2023 10:10 UTCinvestigating

      We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.

    2. 20 września 2023 10:50 UTCresolved

      This incident has been resolved.

    We're experiencing issue with uploading of documents

    Początek 16 sierpnia 2023 15:39 UTC · 1h 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web Application
    1. 16 sierpnia 2023 15:39 UTCinvestigating

      We are currently investigating this issue.

    2. 16 sierpnia 2023 16:53 UTCresolved

      This incident has been resolved.

    We are experiencing issues with document operation

    Początek 28 czerwca 2023 05:51 UTC · 8m

    IssuesDrobny incydent
    Dotknięte komponenty
    Document conversion
    1. 28 czerwca 2023 05:51 UTCinvestigating

      We are currently investigating this issue.

    2. 28 czerwca 2023 05:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 czerwca 2023 05:58 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the documents

    Początek 23 czerwca 2023 06:01 UTC · 6m

    OutagePoważny incydent
    Dotknięte komponenty
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 czerwca 2023 06:01 UTCinvestigating

      We are currently investigating this issue.

    2. 23 czerwca 2023 06:06 UTCresolved

      This incident has been resolved.

    We are experiencing issue with accessing the document listing in webapp

    Początek 13 czerwca 2023 19:49 UTC · 52m

    IssuesDrobny incydent
    Dotknięte komponenty
    Web Application
    1. 13 czerwca 2023 19:49 UTCinvestigating

      We are currently investigating this issue.

    2. 13 czerwca 2023 20:42 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application

    Początek 17 maja 2023 02:10 UTC · 10m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Web Application
    1. 17 maja 2023 02:10 UTCinvestigating

      We are currently investigating this issue.

    2. 17 maja 2023 02:20 UTCresolved

      This incident has been resolved.

    We are experiencing issue with delivery of the emails

    Początek 29 kwietnia 2023 16:29 UTC · 1h 29m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Email Delivery
    1. 29 kwietnia 2023 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 29 kwietnia 2023 17:58 UTCresolved

      This incident has been resolved.

    We're experiencing issue with importing of documents in mobile application

    Początek 2 marca 2023 14:26 UTC · 15m

    IssuesDrobny incydent
    Dotknięte komponenty
    Android ApplicationiOS Application
    1. 2 marca 2023 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 2 marca 2023 14:41 UTCresolved

      This incident has been resolved.

    We are experiencing issues with login and import on iOS

    Początek 24 lutego 2023 02:11 UTC · 39m

    IssuesDrobny incydent
    Dotknięte komponenty
    iOS Application
    1. 24 lutego 2023 02:11 UTCinvestigating

      We are currently investigating this issue.

    2. 24 lutego 2023 02:50 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application and the website

    Początek 23 lutego 2023 10:41 UTC · 39m

    OutagePoważny incydent
    Dotknięte komponenty
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 lutego 2023 10:41 UTCinvestigating

      Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly

    2. 23 lutego 2023 11:20 UTCresolved

      This incident has been resolved.

    We're experiencing issues loading the document list in the Signeasy web application.

    Początek 19 lutego 2023 17:35 UTC · 33m

    OutagePoważny incydent
    Dotknięte komponenty
    Web Application
    1. 19 lutego 2023 17:35 UTCinvestigating

      We are currently investigating this issue.

    2. 19 lutego 2023 18:09 UTCresolved

      This incident has been resolved.