Historia awarii Sps Commerce

1. 18 sierpnia 2026 16:08 UTCmonitoring

   W dniach 09: 48-10: 26 CST, AS2 Communications doświadczyło awarii po stronie odbiorczej, uniemożliwiając klientom wysyłanie lub wysyłanie dokumentów za pośrednictwem AS2 do SPS Commerce. Problem został rozwiązany, a łączność AS2 jest w pełni przywrócona i obecnie monitorowana przez zespół. Jeśli klienci doświadczyli błędów podczas wysyłania dokumentów na czas incydentu, muszą zapewnić, że dane dokumenty zostały z powodzeniem urażone. Przepraszamy za wszelkie zakłócenia.

2. 18 sierpnia 2026 16:15 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 25 lipca 2026 12:00 UTCinvestigating

   Prowadzimy śledztwo w sprawie otwartego incydentu z naszą infrastrukturą przetwarzania dokumentów, który może powodować opóźnienia lub niepowodzenia w przetwarzaniu transakcji za pośrednictwem systemu. Brak danych nie został utracony, a system powinien zostać wkrótce przechwycony. Pogodzimy wszystkie dane po odzyskaniu danych z incydentu, aby zapewnić, że wszystkie transakcje są przetwarzane zgodnie z oczekiwaniami.

2. 25 lipca 2026 12:08 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 6 lipca 2026 20:25 UTCinvestigating

   We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

2. 6 lipca 2026 20:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 lipca 2026 20:48 UTCidentified

   We are continuing to investigate the issue. The team is isolated the cause and we are working on a fix.

4. 6 lipca 2026 21:26 UTCmonitoring

   The issue was identified and a fix was implemented. Recovery of the backlog of data is in process. Any failed documents are being isolated and determined for recovery.

5. 6 lipca 2026 22:14 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 6 lipca 2026 22:36 UTCmonitoring

   We are continuing to process a small backlog of data, but new documents entering the system are processing normally. Any documents that failed during the outage are being assessed for recovery.

7. 6 lipca 2026 23:13 UTCmonitoring

   The backlog of data is fully processed. We continue to isolate and recover failed documents.

8. 7 lipca 2026 00:33 UTCresolved

   This incident has been resolved.

1. 6 lipca 2026 18:44 UTCinvestigating

   We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions for customers using our Web portal. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

2. 6 lipca 2026 19:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 lipca 2026 19:35 UTCresolved

   This incident has been resolved.

1. 18 czerwca 2026 08:02 UTCinvestigating

   We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

2. 18 czerwca 2026 09:00 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 czerwca 2026 09:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 czerwca 2026 09:25 UTCresolved

   This incident has been resolved.

1. 10 kwietnia 2026 20:37 UTCinvestigating

   We are investigating an open incident with our NetSuite Integration which is potentially causing delays for document processing through the system. No data has been lost and all transactions will process as expected after we have recovered from the incident. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

2. 10 kwietnia 2026 20:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 kwietnia 2026 22:06 UTCresolved

   This incident has been resolved.

1. 20 lutego 2026 13:34 UTCidentified

   We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.

2. 20 lutego 2026 14:12 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 lutego 2026 14:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 lutego 2026 15:16 UTCresolved

   This incident has been resolved.

1. 24 stycznia 2026 19:15 UTCidentified

   We have identified an issue with Commerce Platform. Applications in Commerce platform (including Assortment and Fulfillment).

2. 24 stycznia 2026 19:28 UTCmonitoring

   We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

3. 24 stycznia 2026 19:30 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 24 stycznia 2026 20:17 UTCresolved

   This incident has been resolved.

1. 23 stycznia 2026 13:53 UTCinvestigating

   We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

2. 23 stycznia 2026 14:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 stycznia 2026 14:42 UTCmonitoring

   A fix has been implemented and we are continue to monitor the results.

4. 23 stycznia 2026 15:16 UTCmonitoring

   We seeing performance returning to normal and continue to monitor system performance for full recovery.

5. 23 stycznia 2026 15:21 UTCresolved

   This incident has been resolved.

1. 23 stycznia 2026 04:41 UTCinvestigating

   We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.

2. 23 stycznia 2026 04:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 stycznia 2026 04:53 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 23 stycznia 2026 05:18 UTCresolved

   This incident has been resolved.