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    Historia awarii Stream

    53 Stream incidents · październik 2017 — official updates, affected components, duration and resolution details.

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    Zakłócenie usługi w Stanach Zjednoczonych-Wschód

    Początek 27 sierpnia 2026 05:25 UTC · 58m

    OutageKrytyczny incydent
    Dotknięte komponenty
    us-eastus-eastUS EastEdge networkBroadcastingJoining CallsRecordingsTranscriptions
    1. 27 sierpnia 2026 05:25 UTCidentified

      Problem został zidentyfikowany i jest w trakcie wdrażania.

    2. 27 sierpnia 2026 05:52 UTCmonitoring

      Wprowadzono rozwiązanie i monitorujemy wyniki.

    3. 27 sierpnia 2026 06:22 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Data retrieval issue in US-East

    Początek 5 sierpnia 2026 17:05 UTC · 4h 9m

    IssuesDrobny incydent
    Dotknięte komponenty
    us-east
    1. 5 sierpnia 2026 17:05 UTCinvestigating

      We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.

    2. 5 sierpnia 2026 21:08 UTCidentified

      The issue has been identified, and our engineering team is working to restore the data to its original state.

    3. 5 sierpnia 2026 21:14 UTCresolved

      The incident has been resolved.

    Podwyższone błędy API w regionie Singapur

    Początek 3 lipca 2026 06:28 UTC · 1h 31m

    IssuesDrobny incydent
    Dotknięte komponenty
    singaporeJoining CallsRecordings
    1. 3 lipca 2026 06:28 UTCidentified

      Mamy podwyższony poziom błędów API i obecnie przyglądamy się tej kwestii.

    2. 3 lipca 2026 07:59 UTCresolved

      Incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Elevated API Errors in US-East

    Początek 12 marca 2026 13:33 UTC · 43m

    IssuesDrobny incydent
    Dotknięte komponenty
    us-eastus-eastJoining Calls
    1. 12 marca 2026 13:33 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 12 marca 2026 14:17 UTCresolved

      This incident has been resolved.

    Elevated API Errors in US-East

    Początek 12 marca 2026 08:31 UTC · 54m

    IssuesDrobny incydent
    Dotknięte komponenty
    us-eastus-eastJoining Calls
    1. 12 marca 2026 08:31 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 12 marca 2026 08:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 marca 2026 09:26 UTCresolved

      This incident has been resolved.

    High error rate on Chat API service in dublin

    Początek 11 lutego 2026 08:09 UTC · 1h 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    dublin
    1. 11 lutego 2026 08:09 UTCidentified

      We're experiencing an elevated level of API errors and our team is currently working on a mitigation.

    2. 11 lutego 2026 09:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 lutego 2026 19:16 UTCresolved

      This incident has been resolved.

    Elevated API Errors on Feed v3 and Chat in Ohio region

    Początek 2 grudnia 2025 19:01 UTC · 1h 18m

    IssuesDrobny incydent
    Dotknięte komponenty
    ohioJoining Calls
    1. 2 grudnia 2025 19:01 UTCidentified

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2 grudnia 2025 19:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 grudnia 2025 20:19 UTCresolved

      This incident has been resolved.

    Send message failures

    Początek 11 listopada 2025 17:18 UTC · 0m

    Pending
    Dotknięte komponenty
    us-east
    1. 11 listopada 2025 17:18 UTCresolved

      We identified an issue with sending messages. The issue is resolved. We're looking into the root cause

    Intermittent availability of the dashboard

    Początek 20 października 2025 16:56 UTC · 13h 21m

    IssuesDrobny incydent
    Dotknięte komponenty
    Dashboard
    1. 20 października 2025 16:56 UTCinvestigating

      We're currently investigating an issue with Stream's dashboard. The issue is caused by an outage of AWS.

    2. 21 października 2025 06:17 UTCresolved

      This incident has been resolved.

    High error rate on Chat and Video API service in ohio region

    Początek 23 września 2025 19:38 UTC · 9m

    IssuesDrobny incydent
    Dotknięte komponenty
    ohioJoining CallsRecordingsTranscriptions
    1. 23 września 2025 19:38 UTCidentified

      One of our shards in the ohio region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

    2. 23 września 2025 19:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 września 2025 19:47 UTCresolved

      This incident has been resolved.

    High error rate on Chat and Feed API service

    Początek 3 września 2025 15:48 UTC · 10m

    IssuesDrobny incydent
    Dotknięte komponenty
    us-eastus-east
    1. 3 września 2025 15:48 UTCmonitoring

      We experienced a brief service degradation in some shards in the US-East region. The issue lasted for 1 minute and has since been resolved. Our team is currently monitoring the situation.

    2. 3 września 2025 15:58 UTCresolved

      This incident has been resolved.

    Sudden spikes in requests are destabilizing the shard in Singapore. Our team is actively working to mitigate the issue.

    Początek 30 lipca 2025 04:47 UTC · 3h 34m

    Pending
    Dotknięte komponenty
    singapore
    1. 30 lipca 2025 04:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 30 lipca 2025 08:21 UTCresolved

      This incident has been resolved.

    Outage in Us-East Edge

    Początek 16 maja 2025 09:27 UTC · 0m

    OutagePoważny incydent
    1. 16 maja 2025 09:52 UTCresolved

      There was a significant spike in requests that hit one of our Edge shards in the US-East region, leading to an exhaustion of resources. The incident lasted 4 minutes.

    High error rate on Chat API service in us-east

    Początek 16 kwietnia 2025 19:25 UTC · 1h 52m

    IssuesDrobny incydent
    Dotknięte komponenty
    us-east
    1. 16 kwietnia 2025 19:25 UTCidentified

      One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

    2. 16 kwietnia 2025 21:02 UTCmonitoring

      The issue is being resolved, and our team is closely monitoring the database.

    3. 16 kwietnia 2025 21:17 UTCresolved

      This incident has been resolved.

    Video - high error rate on Join call API (Mumbai)

    Początek 31 marca 2025 13:39 UTC · 4h 9m

    Pending
    Dotknięte komponenty
    Joining Calls
    1. 31 marca 2025 13:39 UTCmonitoring

      Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.

    2. 31 marca 2025 17:48 UTCresolved

      Our team deployed a patch to the affected system and the incident has been resolved

    Service degradation in the US-East region

    Początek 1 marca 2025 19:03 UTC · 15m

    IssuesDrobny incydent
    Dotknięte komponenty
    us-east
    1. 1 marca 2025 19:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 1 marca 2025 19:05 UTCidentified

      One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

    3. 1 marca 2025 19:18 UTCresolved

      This incident has been resolved.

    Degraded performance in Dublin

    Początek 24 lutego 2025 12:02 UTC · 2h 26m

    IssuesDrobny incydent
    Dotknięte komponenty
    dublin
    1. 24 lutego 2025 12:02 UTCidentified

      One of our shards in the Dublin region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

    2. 24 lutego 2025 14:27 UTCresolved

      The incident has been resolved.

    API reachability problems in United Arab Emirates (UAE)

    Początek 20 stycznia 2025 09:32 UTC · 4d 2h

    Pending
    1. 20 stycznia 2025 09:32 UTCidentified

      APIs are partially unreachable for users within the UAE on the DU Telecom and Virgin Telecom ISPs. Our team is currently working to remediate the problem by talking to the ISP and local authorities, a temporary remediation is also in progress.

    2. 24 stycznia 2025 12:26 UTCresolved

      This incident has been resolved.

    High error rate on Chat API service in ohio

    Początek 29 maja 2024 01:06 UTC · 0m

    Pending
    Dotknięte komponenty
    ohio
    1. 29 maja 2024 01:06 UTCinvestigating

      Our monitoring system has detected an incident affecting one of our shard in Ohio. Customers located on that shard have experienced a high error rate.

    2. 29 maja 2024 01:07 UTCresolved

      The incident has been resolved, and traffic is now served without any issue.

    High error rate on one of our Feed shards in the us-east region

    Początek 9 maja 2024 13:51 UTC · 47m

    OutagePoważny incydent
    Dotknięte komponenty
    us-east
    1. 9 maja 2024 13:51 UTCinvestigating

      We are currently experiencing a high error rate on one of our Feed shards in the us-east region. Our team is actively working to resolve the situation.

    2. 9 maja 2024 13:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 maja 2024 14:38 UTCresolved

      The shard has been recovered and the incident has been resolved. Our team is currently conducting an internal investigation to determine the root cause of the issue.