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Historia awarii Stream

50 Stream incidents · październik 2017 — official updates, affected components, duration and resolution details.

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Elevated API Errors in US-East

Początek 12 marca 2026 13:33 UTC 43m

IssuesDrobny incydent

Dotknięte komponenty

us-eastus-eastJoining Calls

12 marca 2026 13:33 UTCinvestigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
12 marca 2026 14:17 UTCresolved
This incident has been resolved.

Elevated API Errors in US-East

Początek 12 marca 2026 08:31 UTC 54m

IssuesDrobny incydent

Dotknięte komponenty

us-eastus-eastJoining Calls

12 marca 2026 08:31 UTCinvestigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
12 marca 2026 08:46 UTCidentified
The issue has been identified and a fix is being implemented.
12 marca 2026 09:26 UTCresolved
This incident has been resolved.

High error rate on Chat API service in dublin

Początek 11 lutego 2026 08:09 UTC 1h 21m

IssuesDrobny incydent

Dotknięte komponenty

dublin

11 lutego 2026 08:09 UTCidentified
We're experiencing an elevated level of API errors and our team is currently working on a mitigation.
11 lutego 2026 09:10 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11 lutego 2026 19:16 UTCresolved
This incident has been resolved.

Elevated API Errors on Feed v3 and Chat in Ohio region

Początek 2 grudnia 2025 19:01 UTC 1h 18m

IssuesDrobny incydent

Dotknięte komponenty

ohioJoining Calls

2 grudnia 2025 19:01 UTCidentified
We're experiencing an elevated level of API errors and are currently looking into the issue.
2 grudnia 2025 19:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2 grudnia 2025 20:19 UTCresolved
This incident has been resolved.

Send message failures

Początek 11 listopada 2025 17:18 UTC 0m

Pending

Dotknięte komponenty

us-east

11 listopada 2025 17:18 UTCresolved
We identified an issue with sending messages. The issue is resolved. We're looking into the root cause

Intermittent availability of the dashboard

Początek 20 października 2025 16:56 UTC 13h 21m

IssuesDrobny incydent

Dotknięte komponenty

Dashboard

20 października 2025 16:56 UTCinvestigating
We're currently investigating an issue with Stream's dashboard. The issue is caused by an outage of AWS.
21 października 2025 06:17 UTCresolved
This incident has been resolved.

High error rate on Chat and Video API service in ohio region

Początek 23 września 2025 19:38 UTC 9m

IssuesDrobny incydent

Dotknięte komponenty

ohioJoining CallsRecordingsTranscriptions

23 września 2025 19:38 UTCidentified
One of our shards in the ohio region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.
23 września 2025 19:44 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23 września 2025 19:47 UTCresolved
This incident has been resolved.

High error rate on Chat and Feed API service

Początek 3 września 2025 15:48 UTC 10m

IssuesDrobny incydent

Dotknięte komponenty

us-eastus-east

3 września 2025 15:48 UTCmonitoring
We experienced a brief service degradation in some shards in the US-East region. The issue lasted for 1 minute and has since been resolved. Our team is currently monitoring the situation.
3 września 2025 15:58 UTCresolved
This incident has been resolved.

Sudden spikes in requests are destabilizing the shard in Singapore. Our team is actively working to mitigate the issue.

Początek 30 lipca 2025 04:47 UTC 3h 34m

Pending

Dotknięte komponenty

singapore

30 lipca 2025 04:47 UTCmonitoring
A fix has been implemented and we are monitoring the results.
30 lipca 2025 08:21 UTCresolved
This incident has been resolved.

Outage in Us-East Edge

Początek 16 maja 2025 09:27 UTC 0m

OutagePoważny incydent

16 maja 2025 09:52 UTCresolved
There was a significant spike in requests that hit one of our Edge shards in the US-East region, leading to an exhaustion of resources. The incident lasted 4 minutes.

High error rate on Chat API service in us-east

Początek 16 kwietnia 2025 19:25 UTC 1h 52m

IssuesDrobny incydent

Dotknięte komponenty

us-east

16 kwietnia 2025 19:25 UTCidentified
One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.
16 kwietnia 2025 21:02 UTCmonitoring
The issue is being resolved, and our team is closely monitoring the database.
16 kwietnia 2025 21:17 UTCresolved
This incident has been resolved.

Video - high error rate on Join call API (Mumbai)

Początek 31 marca 2025 13:39 UTC 4h 9m

Pending

Dotknięte komponenty

Joining Calls

31 marca 2025 13:39 UTCmonitoring
Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.
31 marca 2025 17:48 UTCresolved
Our team deployed a patch to the affected system and the incident has been resolved

Service degradation in the US-East region

Początek 1 marca 2025 19:03 UTC 15m

IssuesDrobny incydent

Dotknięte komponenty

us-east

1 marca 2025 19:03 UTCidentified
The issue has been identified and a fix is being implemented.
1 marca 2025 19:05 UTCidentified
One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.
1 marca 2025 19:18 UTCresolved
This incident has been resolved.

Degraded performance in Dublin

Początek 24 lutego 2025 12:02 UTC 2h 26m

IssuesDrobny incydent

Dotknięte komponenty

dublin

24 lutego 2025 12:02 UTCidentified
One of our shards in the Dublin region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.
24 lutego 2025 14:27 UTCresolved
The incident has been resolved.

API reachability problems in United Arab Emirates (UAE)

Początek 20 stycznia 2025 09:32 UTC 4d 2h

Pending

20 stycznia 2025 09:32 UTCidentified
APIs are partially unreachable for users within the UAE on the DU Telecom and Virgin Telecom ISPs. Our team is currently working to remediate the problem by talking to the ISP and local authorities, a temporary remediation is also in progress.
24 stycznia 2025 12:26 UTCresolved
This incident has been resolved.

High error rate on Chat API service in ohio

Początek 29 maja 2024 01:06 UTC 0m

Pending

Dotknięte komponenty

ohio

29 maja 2024 01:06 UTCinvestigating
Our monitoring system has detected an incident affecting one of our shard in Ohio. Customers located on that shard have experienced a high error rate.
29 maja 2024 01:07 UTCresolved
The incident has been resolved, and traffic is now served without any issue.

High error rate on one of our Feed shards in the us-east region

Początek 9 maja 2024 13:51 UTC 47m

OutagePoważny incydent

Dotknięte komponenty

us-east

9 maja 2024 13:51 UTCinvestigating
We are currently experiencing a high error rate on one of our Feed shards in the us-east region. Our team is actively working to resolve the situation.
9 maja 2024 13:52 UTCidentified
The issue has been identified and a fix is being implemented.
9 maja 2024 14:38 UTCresolved
The shard has been recovered and the incident has been resolved. Our team is currently conducting an internal investigation to determine the root cause of the issue.

High error rate on Chat API endpoints

Początek 29 kwietnia 2024 19:42 UTC 0m

Pending

Dotknięte komponenty

us-east

29 kwietnia 2024 19:42 UTCresolved
At 21:02 CET, a high error rate was recorded on the Chat API endpoints in one of our us-east shards. Our team resolved the issue at 21:18 CET, and the service is now operating normally.

High error rate for Chat Query Channels endpoint

Początek 28 marca 2024 11:30 UTC 0m

Pending

Dotknięte komponenty

us-eastdublin

28 marca 2024 11:30 UTCresolved
An issue with the QueryChannel endpoint led to some queries returning HTTP 403 response code. This incident has been resolved.

Realtime connections outage

Początek 9 maja 2023 07:32 UTC 1h 0m

OutagePoważny incydent

Dotknięte komponenty

Personalization

9 maja 2023 07:32 UTCinvestigating
We are currently investigating an issue with our Feed Realtime service.
9 maja 2023 07:35 UTCidentified
The issue has been identified and a fix is being implemented.
9 maja 2023 08:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
9 maja 2023 08:33 UTCresolved
This incident has been resolved.

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