Historia awarii Sync

1. 9 września 2026 03:43 UTCinvestigating

   Doświadczamy wysokiego poziomu błędów wysyłania i pobierania i obecnie przyglądamy się tej kwestii.

2. 9 września 2026 05:31 UTCinvestigating

   Nadal badamy ten problem.

3. 9 września 2026 08:21 UTCidentified

   Problem został zidentyfikowany i jest w trakcie wdrażania.

4. 9 września 2026 10:21 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

5. 9 września 2026 11:17 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 3 lipca 2026 04:15 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download

2. 3 lipca 2026 04:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 lipca 2026 16:25 UTCresolved

   This incident has been resolved.

1. 27 maja 2026 17:03 UTCinvestigating

   We are currently investigating an issue affecting login and uploads in the Sync web panel.

2. 27 maja 2026 17:05 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 maja 2026 17:11 UTCresolved

   This incident has been resolved.

1. 25 maja 2026 14:32 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 maja 2026 14:52 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 maja 2026 16:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 maja 2026 17:17 UTCresolved

   This incident has been resolved.

1. 5 maja 2026 17:14 UTCmonitoring

   One of our upstream providers will be performing emergency maintenance to address a network degradation impacting a subset of our users. Affected users may experience intermittent connection issues n this period. We will continue to monitor and provide updates.

2. 5 maja 2026 21:10 UTCresolved

   This incident has been resolved.

1. 1 maja 2026 18:51 UTCidentified

   We're experiencing an elevated level of errors when attempting to preview a MS Word or Powerpoint document and are currently looking into the issue.

2. 1 maja 2026 21:59 UTCmonitoring

   A temporary fix has been implemented. We are currently monitoring the issue.

3. 2 maja 2026 01:24 UTCresolved

   This incident has been resolved.

1. 6 marca 2026 12:56 UTCinvestigating

   We are currently investigating a login issue affecting the iOS and Android mobile apps

2. 6 marca 2026 15:02 UTCresolved

   This incident has been resolved.

1. 21 grudnia 2025 19:56 UTCinvestigating

   We are aware of a problem that is preventing users from logging in to the Sync iOS and Android apps and are investigating.

2. 22 grudnia 2025 03:23 UTCinvestigating

   We are continuing further investigation into the ongoing mobile login problem and can confirm it is affecting a subset of our mobile app users

3. 22 grudnia 2025 14:59 UTCinvestigating

   We have received some reports of connection issues on the Sync Windows and MacOS apps and are investigating.

4. 22 grudnia 2025 15:37 UTCinvestigating

   We are continuing to investigate this issue.

5. 23 grudnia 2025 07:21 UTCresolved

   A new release is now available for the mobile apps that have resolved the issue.

1. 2 grudnia 2025 15:04 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 2 grudnia 2025 15:04 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 2 grudnia 2025 15:05 UTCidentified

   THIS IS A DRILL: We are monitoring the issue.

4. 2 grudnia 2025 15:06 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

5. 2 grudnia 2025 15:06 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 18 listopada 2025 13:32 UTCinvestigating

   We're experiencing an elevated level of Control Panel and Web Site errors due to an issue with an upstream provider. We are currently investigating the issue further.

2. 18 listopada 2025 13:44 UTCidentified

   We have been informed that our upstream provider has identified the issue and is implementing a fix.

3. 18 listopada 2025 14:38 UTCidentified

   We are continuing to work on this issue, we are in the process of mitigating the upstream issue.

4. 18 listopada 2025 14:48 UTCmonitoring

   A fix has been implemented by our upstream, we are currently monitoring.

5. 18 listopada 2025 16:18 UTCresolved

   This incident has been resolved.

1. 1 października 2025 17:01 UTCinvestigating

   We are currently investigating an issue where the desktop app may show your device is suspended

2. 1 października 2025 17:02 UTCresolved

   This incident has been resolved.

1. 5 sierpnia 2025 17:36 UTCresolved

   Some users may be unable to log in to Sync.

1. 8 lipca 2025 17:05 UTCresolved

   Issue has been resolved.

1. 26 czerwca 2025 13:42 UTCinvestigating

   We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.

2. 26 czerwca 2025 19:03 UTCidentified

   We are working to resolve an outage in our systems, the cause has been identified and a fix is underway

3. 26 czerwca 2025 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.

4. 26 czerwca 2025 22:28 UTCmonitoring

   Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.

5. 27 czerwca 2025 01:57 UTCresolved

   This incident has been resolved.

1. 28 maja 2025 19:41 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 28 maja 2025 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 maja 2025 20:16 UTCidentified

   The issue has been identified, a fix is being implemented.

4. 28 maja 2025 20:58 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

5. 29 maja 2025 02:04 UTCresolved

   This incident has been resolved.

1. 12 marca 2025 19:59 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 12 marca 2025 21:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 marca 2025 22:21 UTCresolved

   This incident has been resolved.

1. 18 lutego 2025 02:00 UTCinvestigating

   We are experiencing elevated errors

2. 18 lutego 2025 02:59 UTCresolved

   This incident has been resolved

1. 11 lutego 2025 17:15 UTCinvestigating

   We are seeing elevated error rates and are currently looking into the issue.

2. 11 lutego 2025 17:26 UTCinvestigating

   A change has been implemented and we are currently monitoring its impact.

3. 11 lutego 2025 17:26 UTCmonitoring

   A change has been implemented, and we are currently monitoring its impact.

4. 11 lutego 2025 22:14 UTCresolved

   This incident has been resolved.

1. 20 grudnia 2024 20:17 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 20 grudnia 2024 20:17 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 20 grudnia 2024 20:18 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

4. 20 grudnia 2024 20:19 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 11 września 2024 21:03 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 11 września 2024 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 września 2024 23:28 UTCresolved

   This incident has been resolved.