Historia awarii Teamleader

1. 21 października 2026 11:47 UTCmonitoring

   W dniu 20 października upubliczniono dwa kluczowe słabości bezpieczeństwa w PHP, język programowania używany przez dużą liczbę aplikacji internetowych na całym świecie, w tym Teamleader Focus. Nasz zespół inżynieryjny natychmiast wprowadził tymczasowe środki łagodzące na całej naszej platformie i uważnie je monitoruje, a my zastosujemy oficjalny system transdermalny PHP, jak tylko zostanie wydany później. Obecnie nie mamy żadnych wskazówek, że konta klientów lub dane zostały naruszone i nie musisz nic robić.

2. 21 października 2026 11:57 UTCidentified

   W dniu 20 października upubliczniono dwie kluczowe luki bezpieczeństwa w PHP. PHP jest językiem programowania używanym przez dużą liczbę aplikacji internetowych na całym świecie, w tym Teamleader Focus. Jako dodatkowy środek ostrożności, tymczasowo wyłączyliśmy Teamlidera Focusa, podczas gdy my zastosujemy oficjalny system zabezpieczeń PHP, i wniesiemy go do sieci, jak tylko to się skończy. Obecnie nie mamy żadnych wskazówek, że konta klientów lub dane zostały naruszone i będziemy aktualizować tę stronę.

3. 21 października 2026 12:00 UTCidentified

   Lider drużyny Focus jest teraz niedostępny. Celowo go wyłączyliśmy. W PHP upubliczniono dwie kluczowe słabości, język programowania leżący u podstaw wielu stron internetowych i aplikacji internetowych na całym świecie, w tym Teamleader Focus. Aby uniknąć ryzyka, wyłączyliśmy lidera zespołu Focus jako środek zapobiegawczy. Nie jesteśmy świadomi żadnych problemów z bezpieczeństwem ani niewłaściwego użycia, a nasz zespół bada, aby być w pełni pewnym. Kiedy wrócimy? Na razie mamy zamiar udostępnić TeamLeader Focus ponownie o 19: 00 CEST. Nie możemy jeszcze potwierdzić, czy będzie to możliwe wcześniej, ponieważ najpierw musimy podjąć niezbędne kroki, aby przywrócić go do sieci. Będziemy cię informować na tej stronie. Dzięki za cierpliwość i przepraszam za niedogodności.

4. 21 października 2026 15:52 UTCidentified

   Szybka aktualizacja: oficjalny system zabezpieczeń PHP został wydany i nasz zespół właśnie go stosuje. Gdy już będzie na miejscu i będzie testowany, sprowadzimy z powrotem Teamlidera Focusa. Dzięki za przybycie, damy wam znać, jak tylko zespół Focus znów będzie dostępny.

5. 21 października 2026 18:42 UTCmonitoring

   Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

6. 22 października 2026 11:47 UTCresolved

   This incident has been resolved.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 20 lipca 2026 15:54 UTCinvestigating

   Zdajemy sobie sprawę, że niektórzy klienci doświadczają nieoczekiwanego błędu przy otwieraniu niektórych stron transakcji. Problem pojawia się sporadycznie i nie na wszystkich umowach. Nasz zespół aktywnie prowadzi śledztwo. Dostarczymy aktualizację, jak tylko będziemy mieli więcej informacji.

2. 20 lipca 2026 16:00 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

3. 21 lipca 2026 08:05 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 16 czerwca 2026 14:22 UTCinvestigating

   We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

2. 16 czerwca 2026 14:41 UTCmonitoring

   We have implemented a fix and are monitoring the results.

3. 17 czerwca 2026 07:02 UTCresolved

   This incident has been resolved.

1. 1 grudnia 2025 15:56 UTCinvestigating

   Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 3 grudnia 2025 12:40 UTCinvestigating

   While we detect improvement, we are still investigating the root cause of the slowness.

3. 4 grudnia 2025 10:26 UTCresolved

   This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

1. 30 października 2025 09:27 UTCidentified

   The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

2. 30 października 2025 12:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 31 października 2025 07:59 UTCresolved

   This incident has been resolved. We thank you again for your understanding!

1. 14 października 2025 12:41 UTCinvestigating

   Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

2. 14 października 2025 12:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 października 2025 13:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 października 2025 13:55 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 14 października 2025 15:08 UTCresolved

   Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

1. 29 września 2025 08:17 UTCinvestigating

   We are currently investigating this issue and will update you as soon as we have more information.

2. 30 września 2025 09:14 UTCinvestigating

   The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

3. 30 września 2025 14:41 UTCmonitoring

   We have identified the issue, implemented a fix and are currently monitoring the results.

4. 1 października 2025 08:58 UTCresolved

   The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

1. 18 września 2025 08:23 UTCinvestigating

   We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

2. 18 września 2025 08:45 UTCmonitoring

   A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

3. 18 września 2025 11:12 UTCresolved

   This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

1. 10 lipca 2025 15:01 UTCinvestigating

   We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

2. 11 lipca 2025 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 lipca 2025 08:10 UTCmonitoring

   All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

4. 15 lipca 2025 08:44 UTCresolved

   This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

1. 20 czerwca 2025 06:58 UTCinvestigating

   We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

2. 20 czerwca 2025 14:44 UTCmonitoring

   A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

3. 23 czerwca 2025 09:43 UTCresolved

   The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

1. 12 grudnia 2024 13:32 UTCinvestigating

   We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

2. 12 grudnia 2024 13:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 grudnia 2024 14:31 UTCmonitoring

   A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

4. 12 grudnia 2024 16:11 UTCresolved

   The issue has been resolved and segments are visible for all Teamleader Focus users.

1. 9 grudnia 2024 08:11 UTCinvestigating

   Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 9 grudnia 2024 09:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 grudnia 2024 11:35 UTCresolved

   This incident has been resolved.

1. 25 listopada 2024 08:42 UTCinvestigating

   There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

2. 25 listopada 2024 11:05 UTCinvestigating

   We are continuing to investigate this issue.

3. 25 listopada 2024 15:11 UTCidentified

   The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

4. 26 listopada 2024 07:55 UTCmonitoring

   The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

5. 28 listopada 2024 08:13 UTCresolved

   The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

1. 30 września 2024 07:01 UTCinvestigating

   Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

2. 30 września 2024 07:24 UTCresolved

   This incident has been resolved.

1. 7 września 2024 13:45 UTCinvestigating

   We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 7 września 2024 14:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 września 2024 14:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 września 2024 10:45 UTCresolved

   This incident has been resolved.

1. 26 czerwca 2024 06:19 UTCinvestigating

   We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 26 czerwca 2024 09:55 UTCmonitoring

   A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

3. 26 czerwca 2024 21:12 UTCresolved

   This incident has been resolved.

1. 17 maja 2024 07:10 UTCinvestigating

   Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

2. 17 maja 2024 10:17 UTCmonitoring

   The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

3. 17 maja 2024 13:15 UTCresolved

   This incident has been resolved.

1. 8 maja 2024 14:45 UTCinvestigating

   There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

2. 8 maja 2024 15:49 UTCresolved

   This incident has been resolved.

1. 18 marca 2024 15:46 UTCinvestigating

   InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

2. 18 marca 2024 15:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 19 marca 2024 06:52 UTCresolved

   This incident has been resolved.

1. 18 stycznia 2024 12:09 UTCinvestigating

   https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

2. 18 stycznia 2024 12:38 UTCmonitoring

   We were able to update the certificate and are monitoring the results

3. 18 stycznia 2024 14:43 UTCresolved

   This incident has been resolved.