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    Historia awarii Thunkable

    32 Thunkable incidents · grudzień 2020 — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    Początek 18 listopada 2025 12:10 UTC · 3h 0m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 18 listopada 2025 12:10 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 18 listopada 2025 15:10 UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    Początek 7 sierpnia 2025 23:40 UTC · 12h 31m

    Pending
    Dotknięte komponenty
    iOS Live AppAndroid Live AppThunkable Designer
    1. 7 sierpnia 2025 23:40 UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 7 sierpnia 2025 23:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 sierpnia 2025 04:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 sierpnia 2025 12:11 UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    Początek 12 czerwca 2025 18:51 UTC · 1h 57m

    Pending
    Dotknięte komponenty
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 12 czerwca 2025 18:51 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 12 czerwca 2025 20:26 UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 12 czerwca 2025 20:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 czerwca 2025 20:48 UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    Początek 29 maja 2024 15:13 UTC · 2h 4m

    IssuesDrobny incydent
    1. 29 maja 2024 15:13 UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 29 maja 2024 15:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 maja 2024 17:17 UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    Początek 22 lutego 2024 22:05 UTC · 2h 15m

    IssuesDrobny incydent
    Dotknięte komponenty
    Android Build Servers
    1. 22 lutego 2024 22:05 UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 23 lutego 2024 00:20 UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    Początek 3 listopada 2023 15:51 UTC · 1h 10m

    Pending
    Dotknięte komponenty
    iOS Build Servers
    1. 3 listopada 2023 15:51 UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 3 listopada 2023 17:01 UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    Początek 30 października 2023 15:44 UTC · 1h 12m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Android Build Servers
    1. 30 października 2023 15:44 UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 30 października 2023 16:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 30 października 2023 16:55 UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    Początek 12 października 2023 14:55 UTC · 1h 1m

    Pending
    1. 12 października 2023 14:55 UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 12 października 2023 15:57 UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    Początek 13 czerwca 2023 14:13 UTC · 26m

    IssuesDrobny incydent
    Dotknięte komponenty
    Thunkable Designer
    1. 13 czerwca 2023 14:13 UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 13 czerwca 2023 14:39 UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    Początek 23 marca 2023 15:33 UTC · 1h 45m

    IssuesDrobny incydent
    Dotknięte komponenty
    iOS Build Servers
    1. 23 marca 2023 15:33 UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 23 marca 2023 16:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 marca 2023 17:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 marca 2023 17:18 UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    Początek 10 stycznia 2023 20:10 UTC · 3h 10m

    Pending
    Dotknięte komponenty
    Thunkable Designer
    1. 10 stycznia 2023 20:10 UTCinvestigating

      We see project screen rendering issues.

    2. 10 stycznia 2023 20:17 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 stycznia 2023 22:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 stycznia 2023 22:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 10 stycznia 2023 23:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 10 stycznia 2023 23:20 UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    Początek 17 listopada 2022 23:18 UTC · 46m

    Pending
    Dotknięte komponenty
    Thunkable Designer
    1. 17 listopada 2022 23:18 UTCidentified

      Users are experiencing issues when opening the project page.

    2. 17 listopada 2022 23:46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 listopada 2022 00:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 listopada 2022 00:04 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    Początek 8 listopada 2022 14:22 UTC · 2h 10m

    Pending
    Dotknięte komponenty
    Android Build Servers
    1. 8 listopada 2022 14:22 UTCinvestigating

      We are currently investigating this issue.

    2. 8 listopada 2022 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 listopada 2022 16:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 listopada 2022 16:32 UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    Początek 4 listopada 2022 22:08 UTC · 4h 19m

    IssuesDrobny incydent
    Dotknięte komponenty
    iOS Build ServersAndroid Build Servers
    1. 4 listopada 2022 22:08 UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 4 listopada 2022 22:08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 5 listopada 2022 02:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 listopada 2022 02:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 5 listopada 2022 02:27 UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    Początek 1 listopada 2022 18:33 UTC · 23m

    Pending
    Dotknięte komponenty
    Android Build Servers
    1. 1 listopada 2022 18:33 UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 1 listopada 2022 18:56 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    Początek 31 października 2022 03:33 UTC · 1d 0h

    Pending
    Dotknięte komponenty
    iOS Build Servers
    1. 31 października 2022 03:33 UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 31 października 2022 12:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 października 2022 12:45 UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 31 października 2022 19:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 31 października 2022 19:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 1 listopada 2022 03:43 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Początek 29 września 2022 21:37 UTC · 26m

    IssuesDrobny incydent
    Dotknięte komponenty
    iOS Build ServersAndroid Build Servers
    1. 29 września 2022 21:37 UTCmonitoring

      We will be back online around 3 pm PST.

    2. 29 września 2022 22:03 UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    Początek 13 września 2022 17:36 UTC · 11m

    Pending
    Dotknięte komponenty
    iOS Build Servers
    1. 13 września 2022 17:36 UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 13 września 2022 17:46 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Początek 23 sierpnia 2022 20:38 UTC · 3h 6m

    IssuesDrobny incydent
    Dotknięte komponenty
    iOS Build ServersAndroid Build Servers
    1. 23 sierpnia 2022 20:38 UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 23 sierpnia 2022 23:44 UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    Początek 17 stycznia 2022 15:30 UTC · 6h 21m

    OutagePoważny incydent
    Dotknięte komponenty
    Android Build Servers
    1. 17 stycznia 2022 15:30 UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 17 stycznia 2022 21:51 UTCresolved

      The dependencies are back online and the servers are running.