Historia awarii Totango

We are currently investigating the issue with high load times in Accounts and Segments

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Earlier today, our application experienced login and availability issues due to a widespread AWS outage. During this time, we were also unable to update our status page as it was affected by the same incident. Service has now been fully restored, and the application is operational again. We’ll continue monitoring to ensure stability. Thank you for your patience and understanding.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently investigating an issue with Customer Data Hub Processing Delays

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing slower-than-usual processing of updates. Our team is actively investigating the issue and working on a resolution. We appreciate your patience and will provide further updates as soon as possible.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing issues with creating collections when using list attributes. Our team is actively investigating the cause. Thank you for your patience as we work to resolve this

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

This incident has been resolved.

HTML characters getting appended in campaign email content. This issue is currently being investigated on high priority.

This incident has been resolved.

1. Issues populating Campaign sender signature and URL 2. Issues updating/ clearing attribute values via bulk action

A fix for the issues reported with bulk updating/ clearing attribute values have been implemented and currently operational. Issue with Populating campaign sender signature and URL is being actively investigated

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue within Outlook's Touchpoint Connect. Email-To-Touchpoint without the Outlook connect should be working as expected.

The issue has been resolved.

We are currently investigating this issue.

An issue has been identified and fix has been implemented that has improved most of the performance issues. But we are monitoring the results and working towards a permanent solution.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue

A fix has been implemented and we are monitoring the results.

This incident has been resolved.